hi guys,
i am also having rather large issue with Stripe ! not only undercharging, overcharging but they are now not paying out my money!
I have requested them to pay out the available fund on the 23th of August 2019, and it meant to be deposited to my bank account no later than the 29th of August, we are now the 7th of September and i am still waiting for the fund!
i have emailed them over 13 times now and every reply was with different excuse, one of the emails says they have payed it out but my bank refused it !! so i contacted the bank and they confirmed no such a thing ! then they said they couldn't send the payment out on the 23th but instead it has gone out on the 29th and that i should receive it no later than the 5th of September! still no fund been received. !!
they got full month of income of my money and refusing to pay or even to give me a real reason of why they are holding the money!!
has anyone experienced anything like this before with Stripe?
meantime i had to disable Stripe module and stick with Paypal, i dont know what should I do with this situation! who do i report them to and what sort of legal action can i take?
i think there is something going on with Stripe and will advise all stripe uses to be very careful!
let me know what your thoughts are please.
thanks
Sam