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Showing results for tags 'wrong'.
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Wrong categories of product in backend
fra_000111 posted a topic in Configuring and using PrestaShop
Hello, i noticed a strange behaviour when entering in product edit page regarding the category tree list where you can edit it. Some products randomly have some categories that has never been assigned. For example the following product have 4 assigned categories like shown:...
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Hello, I have gotten a task from my boss to help a customer on his PrestaShop. The current problem I have encountered is that I get the wrong price to the different customers and have gotten to hold after hours of searching, trial, and error, with no success. I have asked my colleagues for he...
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Hello, Just updated to PS 1.7.6.x and added a few new products. All products name on frontend are ok, but in backend i don't know which one is which because all their names are wrong, something like "copy of YYY product". And all have the same name. How to solve this bug? Is their a soluti...
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Hi, I am looking for a solution to a problem that I noticed recently. When I search with a reference number on the website I made with PrestaShop, it gives me endless results. It doesn't only show the product itself, but also a lot of other products. Is there a way to fix this? You can...
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I am using prestashop 1.6 I am using the same CMS image inserted Inside the description section of the product page of many products with our store. I need to update this image with new content and I need this new image to appear as a replacement of the original one inside all the products d...
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Hi everyone, guys. I have a problem with the site's internal search engine. I have a Prestashop. 1.6.1.18. Since I have migrated from 1.6.1.2 the internal search for the products is wrong. Before it was much more precise in finding the results. Addition in addition to the article that...
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Prestashop 1.6.1.5 - we having wrong price calculations on some products and correct on the others. Is it a bug ? Any idea how to fix that? It is extremely frustrating and expensive one.
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Hi there I am trying to help a client move over to a new accounting system, but without having to change cart system. So I found an integration provider that could connect the new accounting system to the webshop. But the integration provider stops orders with wrong tax calculation (w...
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Estoy desesperado con este error: Cuando cambio el estado de un pedido la hora que registra el backoffice tiene 6 horas adelante (asumo una hora por defecto GMT) pero cuando hago el cambio desde el front office (con un modulo para cambiar estados) o con un modulo para hacer cambio de estados desde e...
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An invoice totals: $194.25 Tax based on customer zipcode = 5.5% (WI State @ 5.0% combined with WI Dane County @ 0.5%) Correct Actual Math = 194.25 * 0.055 = 10.68375 Prestashop Tax = $10.69 (rounded up?) INCORRECT Our company's POS System calculation = $10.68 (rounded down) Correct Then also...
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Hi I have installed PS 1.6.1.7 with main language German for administration. In Languages I set two other languages, French and Italian. Now on the dashboard the widget "activities" and "dashboard" are in french, all the rest in german. In some other parts french is also displayed. Why?...
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On the front of my site, bottom left module, has links to the latest blog entries. When I click on the only blog entry I have added it takes to me a product page and not the blog entry. https://www.monzaautoparts.com/en/ Actual blog link: https://www.monzaautoparts.com/en/blog/1957-b... -
Dear friends, I'm configuring my Prestashop (1.6.0.9, theme default-bootstrap version 1.0) and suddenly a part of banners and texts is being displayed significantly smaller, than before (good to see on the lower part of screenshot). I've tried already to clean cash (also in the theme) and to...
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Hello! So i'm using prestashop 1.5.3.1 Default carriercompare module for that version shows prices correctly only when user is authenticated So I updated to the newest version of this module from svn, but this module shows correct prices only when user is NOT logged in. I have two carriers, one...
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Hello, since I updated from 1.6.0.4 to 1.6.0.9, my retail price are wrong on a product page when a discount is activated.... If a deactivated the specific discount... then the retail price is wrong on the product page but not in the product list... ps: i'm using combination. ps2: but if pro...
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I have a question, I have deleted all the default orders, messages, customers etc.... but the activitie overview changes every time i refresh the page (website is in maintenance mode) ACTIVITY OVERVIEW Online Visitors in the last 15 minutes 31 Active Shopping Carts in the last 15 minutes 3 Cu... -
Hello!, I'm currently on Prestashop 1.6.0.9 We are currently having a real issue with invoice generation. All taxes and shipping costs are being calculated properly. Yet so when the customer chooses multiple products the calculation is only done on one of the products, Unfortunately the product... -
Hi fellow geeks, so I am using PS 1.4.6 and everything is smooth but if I add an attribute such as quantity and increase the price by let's say $20 it displays some random numbers such as 5,954,352 but when added to the cart it does the math correctly. I have ended up creating two different product... -
Hi, I have some issue with the layout. My slider has went on the top menu and i cant change it back. I tried to use tpl files by changing margin px's but nothing seems working. Website: www.buyhealthytea.co.uk Thank you!
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Salve gente! da quando ho aggiornato alla PrestaShop 1.5.6.0 ci compare spesso la schermata "Oops, something went wrong. Try to refresh this page or feel free to contact us if the problem persists." avete idea di quale possa essere il problema e magari anche la soluzione? il sito funziona...
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I just changed my friendly URL to include the categories in the product links. It worked out well on the front office but if i click on product preview link in the back office it still shows the old url without the category. I need some help fixing this issue thanks! What ive already done: Ive... -
(sorry, my own fault, I just found that some testing products were set to no tax. Please ignore this post.) I just installed the fresh 1.5.6 version and tried to test it before using. It seems that the tax calculation is wrong on the order. It is calculated only based on the shipping cost, not t...
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Hi, Basically, I had a test order go through. Paid for the item (cost of 2 gbp plus postae of 6gp = 8). This went through fine and the money hit my paypal. When I went into back-office to observe the order, it said that the TOTAL AMOUNT SPENT SINCE REGISTRATION was 12.10 gbp. This is com...
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Al momento de confirmar el pedido y entrar en mi cuenta de paypal para realizar el pago, me aparece la pantalla. Oops, something went wrong... Ya llevo un mes con el problema y compre el PrestaShop's Technical Support y apesta, porque aún no ha podido solucionar el problema además de que tengo...
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when a customer takes an order, the product rows are inserted in front of the header. Maybe one of the template files got corrupted. I want to replace that file by an original one but not sure where to look (in my theme or modules...). I'm using Prestashop 1.4.7. Site will be www.kreative-vielfa...
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