Search the Community

Hi! I'm having some problems in my prestashop e-commerce with application of voucher codes (PS 1.6.1.17). If I have a voucher code for some time limited discount in my shop, for example, active only for a week, I notice some customers are using this code (and they are having the discount in their orders), AFTER the code application has expired and it is inactive in my PS back-end panel. I have seen the discount is added to the cart like one more product, and its validity is checked when you add the code at the cart. But if you don't finish the order at that moment, and you return after some days and your cart is still active, the validity of the code isn't checked any more, so if you confirm then your order THE DISCOUNT IS APPLIED, EVEN IF THE CODE IS INACTIVE at the moment you're confirming your order. Is this the regular behavior of PS or I'm having some problem in my shop? How can I prevent it and fix this problem? PS: I'm using the "one page checkout" form for checkout (I don't know if this relates the problem). Updated: If you add new products to your cart once the voucher code is applied, the validity of the code is checked again, and if inactive, it desappears from the cart. But if you don't add any new product and you simply confirm and order your old cart contents, the code is not re-checked again.

Hi there! So we have created 100 voucher codes with a script using our client's shop webservice. All went ok, but when a customer uses a voucher code and the order created, Prestashop is creating automatically a new voucher code with the same attributes except the code, which is the same but adding "-2". Any idea of what can be causing this? Thanks in advance

I've recently updated the Paypal module to 3.4.6 because of a recent issue with the old PP module. It has worked correctly on one site but for some reason, it has removed all the Voucher code options on the Cart Summary page?! Presta 1.4.9 - so I'm thinking it has to be a core presta file or something to do with the theme as it has successfully worked on a site using Presta 1.4.6.2

Hi All, I really hope someone can help. I am using PrestaShop version 1.4.7.0. The problem I am experiencing is due to the shipping cost and voucher codes. I have shipping set to £3 for any orders up to £35 and free for any orders over £35. If someone has a cart that is just over £35 it is correctly giving them free shipping. If they then enter a voucher code that takes the total below £35 it is still showing free shipping. My client wants the shipping to be added back in as soon as the voucher code takes the cost below the £35. Example: Total cart: £36.00 Shipping: £0 10% Off voucher code applied Total Cart: £32.40 Shipping should now be added back in as total is below £35 and would make the total cart value £35.40 but this is not happening, shipping stays at £0. Is there a way I can get the shop to recalculate the shipping after a voucher has been entered? Thanks in advance

Hello, I Need the module 'pe_exportorders' adapting to cater for exporting Discount Name/Voucher code used at checkout. Currently the module can export all other data but not the voucher code used. I need this done within 48 hours. I am willing to pay someone to edit this module for me. Thanks pe_exportorders.zip