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So this is what we get from a brand new fresh install on a cloud server which is at gearhost. The install worked just fine and completed but upon trying to access the store or admin it shows this. I have read some issues now after researching that UNC style path doesn't work with prostashop although I cant find that confirmed from any official source. Is it possible to get confirmation of this or anybody know why this is not working? Fatal error: Uncaught exception 'SmartyException' with message 'Unable to load template file '\\CSCLUSTER02\CLOUDSITES\005067\astrohomestore.com\webroot/modules/favoriteproducts/views/templates/hook/favoriteproducts-header.tpl'' in \\CSCLUSTER02\CLOUDSITES\005067\astrohomestore.com\webroot\tools\smarty\sysplugins\smarty_internal_templatebase.php:127 Stack trace: #0 \\CSCLUSTER02\CLOUDSITES\005067\astrohomestore.com\webroot\classes\module\Module.php(1690): Smarty_Internal_TemplateBase->fetch() #1 \\CSCLUSTER02\CLOUDSITES\005067\astrohomestore.com\webroot\modules\favoriteproducts\favoriteproducts.php(105): ModuleCore->display('\\CSCLUSTER02\C...', 'favoriteproduct...') #2 \\CSCLUSTER02\CLOUDSITES\005067\astrohomestore.com\webroot\classes\Hook.php(473): FavoriteProducts->hookDisplayHeader(Array) #3 \\CSCLUSTER02\CLOUDSITES\005067\astrohomestore.com\webroot\classes\controller\FrontController.php(428): HookCore::exec('displayHeader') #4 \\CSCLUSTER02\CLOUDSITES\005067\astrohomestore.com\webroot\controllers\front\IndexControlle in \\CSCLUSTER02\CLOUDSITES\005067\astrohomestore.com\webroot\tools\smarty\sysplugins\smarty_internal_templatebase.php on line 127