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Hello, I don't know why, but I located a bug with tracking number on customer's order details page. Let's start from Admin Back Office panel. Go to Improvements -> Shipping -> Carriers -> Choose on of the shipping method and click "Edit". You can input here url to adding tracking number to an Order details page, where "@" will be a tracking number: If you do not input there anything, on Order details page, customer will see just a tracking number as text, not as link. Ok, that's fine. But if you put there url to tracking number: then on Order details page, customer see this: And I don't know where is the problem. There should be only a tracking number as link, but you can see a part of html code. There is any solution of this problem?

Hi all, I wonder how does connections and connections sources works? Where the data saving is triggered? I need these informations (both referer and request_uri) because I need to know if an order was made after the customer as arrived to the ecommerce through Adwords adv. Sometime happens that Adwords (or Analytics) records an order (through a javascript placed in order-confirmation page), but there're no connection sources in prestashop linked to that order nor the customer that made the order. I have made some test orders but, obviously, everything works as expected and everything was tracked. Thanks, Davide P.S. If you have any other tips on how to record the referer and request_uri for that purpose let me know

We have a question concerning the email confirmation (order_conf.html). We have about ~ 30% of customers ordering by phone call. So we add an order via back office. However, some of these customers do not pay in time and if we call them, we get reasons like We never have ordered anything We have never received an order confirmation We would like to cancel the order What we now think about is to implement a tracking to check if an order confirmation email has been viewed by the customer. We know that we won't be able to track reception with 100% guarantee. However, does anyone know how such a tracking code could be implemented? What we tried and did not work: add an order specific url extension to the email logo like that: <td align="left"><a title="{shop_name}" href="{shop_url}"><img style="border: none;" src="{shop_logo}" alt="{shop_name}" /></a></td> Replaced with <td align="left"><a title="{shop_name}" href="{shop_url}"><img style="border: none;" src="{shop_logo}?ref={order_name}" alt="{shop_name}" /></a></td> The above change resultet in the logo was not displayed anymore. Any suggestion is appreciated.

Hello, I'm trying to install the ganalytics module for my new shop. I followed the simple instructions of inserting the UA-XXXXXX-1 tracking code into the configuration of the module, then activated into google analytics the e-commerce switch and left OFF "Enable Enhanced Ecommerce Reporting". The problem is that i'n not receiving any real-time data and the following - Status: Tracking Not Installed I also checked my page's source for the tracking code and it is there. The Chrome console doesn't output any errors. <script type="text/javascript"> (function (i, s, o, g, r, a, m) { i['GoogleAnalyticsObject'] = r; i[r] = i[r] || function () { (i[r].q = i[r].q || []).push(arguments) }, i[r].l = 1 * new Date(); a = s.createElement(o), m = s.getElementsByTagName(o)[0]; a.async = 1; a.src = g; m.parentNode.insertBefore(a, m) })(window, document, 'script', '//www.google-analytics.com/analytics.js', 'ga'); ga('create', 'UA-XXXXXXXX-1'); ga('send', 'pageview'); </script> I even tried inserting manually the tracking code into header.tpl and it still didn't work. What could be the problem ?

Hi, I need to split the parcel tracking number to allow my customers to click the link and have instant status. Any ideas on how this can be done? I enter the tracking number into PS 1.6.0.8 as... 'xxnnnnnnnn' how can I split it as per below? The URL (web address) to call the Track and Trace engine must be constructed as follows: http://www.posthaste.co.nz/phl/servlet/TAndTServlet?page=1&product_code=xxxx& serial_number=nnnnnnnn&request_id=1 Replace the string xxxx with the actual product code Replace the string nnnnnnnn with the actual ticket serial number The result page is returned as a plain HTML response without frames.

Hello, It would be nice if I could generate an event to Google Analytics when a product is added to a cart. Did anyone implement this? I would like to do something like this: http://www.blog.analyticsinspector.com/how-to-track-products-added-to-basket-in-google-analytics/ Is there any hook which I can use for this purpose? Regards, Jeroen

Hello, I want to disable tracking on my Prestashop site and after checkout instead of saying put in your order reference to track your order, I want it to say email us (linking to our contact us page) for more information on tracking. Is there any way I could do this? The current tracking page is giving me many errors and I do not want this to happen when my site goes live this week. Any help would be greatly appreciated. Thank you

Hola, estoy teniendo un problema con las url de track, quizás me puedan ayudar. Nuestro cliente nos solicitó como transportista la empresa Schenker para los envíos a Francia. Hemos realizado toda la franja de pesos y sus respectivos cobros, funciona todo correctamente. Pero al momento de tener que ponerle la url de trackeo, no logramos encontrarla. En un post buscando por internet, ( http://www.bysoft.fr/blog/internet/url-de-tracking-des-transporteurs/ ) hemos visto una url, pero cuando la ingresamos al prestashop nos dá un error de url no válida. También visitamos la web oficial de schenker y miramos el formulario para el track, pero lo hace por javascript y no tiene una url con get para poder agregarle el @ necesario. Esta es la dirección que este blog que encontramos dice que pongamos en el presta: http://was.schenker.nu/ctts-a/com.dcs.servicebroker.http.HttpXSLTServlet?request.service=CTTSTYPEA&request.method=search&clientid=&language=fr&country=FR&reference_type=*PKG&reference_number=@ Y esta es la web donde está el formulario de track: https://ebusiness.schenker.com/SMPNG/pages/tracking/trackShipmentStart.seam?cid=284620 Nuestro presta es 1.4.7, y la url es www.interdifusion.eu/store Alguna idea? Gracias!

Yes I have noticed that in older versions of Prestashop their is a nice stats module in the BO that has your visitor tracking info. I am now using Prestashop 1.4.7 and I have this when I goto my stats tab. Graph engine No graph engine module installed Grid engine No grid engine module installed What happened? I can't even find any stats modules to install. I wish to have a free one as since older versions already had them.