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Found 19 results

  1. Hi Masters... I need change the default status (Payment accepted) in backend form when the employee add a new order. the employee input a new order, but the initial status should be something like "waiting for payment". Any suggestion?
  2. Hello, I have a pretty big problem in ordere management due to a bug in STATS. I've seen that lots of people have this kind of problem but I couldn't find a right fix. I'll try to explain it as clearly as i can I have 3 payment method on my website: Paypal, COD and bankwire. When a use...
  3. Good afternoon! I hope you guys are having a good day. At this point I'm looking to send a sms when sending a status mail. I would like to know how I can achieve this. "I think that we first have to find where the status is sent, then we have to put the code to sms ( api or service )....
  4. Hi devs! I want the e-mail templates in connection with the status to be sent out manually, not automatically, so If the status has change, I want to send out an email manually. I want this with all kinds of payment methods. Can you help me?
  5. Buenas noches, Estoy programando un módulo que cambie el estado de un pedido una vez finalizado, independientemente del modo de pago o si es un pago confirmado o una transferencia bancaria. Para ello estoy utilizando el hook orderConfirmation. Al realizar un pedido y finalizarlo el cliente debe...
  6. Hope someone can point me in the right direction. Using 1.6.1.11. I'd like to highlight orders in the back office orders table by payment type. For example to visually identify Stripe orders or PayPal Orders I've looked at creating a new payment status in the BO but that doesn't see...
  7. Hi I have upgraded my shop using the one click upgrade, from 1.5.2 to 1.6.1. Mostly this has been successful as I have also upgraded the operating system it sits on. One problem that I would like to cure is a duplicate entry for "On Backorder" in statuses. This (I think) is causing duplicate ba...
  8. Site working fine up until a few days ago, nothing changed but now orders are coming through with no status against them on successful payments from paypal and sagepay. It also doesnt update status for the free orders I tried also Have been trawling this forum for an answer but cant find...
  9. I am creating PrestaShop payment module, on whose payment page there is JavaScript script, which sends payment request via AJAX to the PHP script inside the module. PHP script change the cart into the order after successful payment. Changing cart into order looks as follows: if ($cart->OrderExists...
  10. Hello, I need to Edit the subject for "Shipped" email template in Prestashop 1.5.4.1 but in the Email Template Translation it cannot be edited. The error says "No Subject was found for shipped in the database." I already read this post : http://www.prestashop.com/forums/topic/108336-no-subject-...
  11. When someone creates the order and the product is out of stock, the status automatically switches to "On Backorder". Is there any way to turn this off? We have a couple of internal statuses that we use inside the company and when we create the order in the backoffice, it just changes our custom...
  12. Hi all, I hope one of you can advise me on what must be a common error in versions 1.5.6.1 and 1.5.6.2. I have one site on each version, having recently updated. I go to Orders => Statuses => Edit and check the "Set the order as paid" box. Now when I want to change the status to the default...
  13. When I click on Statuses in Orders menu I get a "502 Bad Gateway" error page. I have search but can't find any info about this issue. I have just started to use Prestashop and is setting up a shop and so far everything works perfect until now when I was going to edit the different Statuses.
  14. Is there any way to put this into email template? In order_conf.html is not problem ( email is sending straight from payment modules ). But our customer want to have order details in every email.. Do I need to edit administration?
  15. Hi all, I accidentally deleted one of the order statuses by default in my back office (ID 9, out of stock), and i would like to get again the statuses by default in prestashop. Is that possible? I tried creating a new one supposedly equal to the deleted one but it won't work. Now, when the c...
  16. Good Morning, recently I have been hit by an issue which I never encontered before: When a consumer successfully completes an order, it shows as completed on the carts list (so the relevant cart shows the order number) but the same order is not shown in the orders list. If I force the opening...
  17. Hi, Again i have some difficulties configuring Prestashop 1.5.2, and hope someone can help me. Regarding the orders states I need the following: - Order (new) - to use when i receive the order. In this state i can change qty, add/delete products and clients should be able to the the order from...
  18. Hi Running V1.5.2 with COD module When I go to orders, order and set the status to delivered no invoice or delivery note is being produced. If I set "payment accepted" then an invoice is produced. At the moment I am not producing delivery notes, any ideas? This was all working in...
  19. Buenas tardes, Tengo la versión de prestashop 1.3.1.1 con el módulo paypal 2.0 instalado. No se desde cuando ni por qué motivo pero se han generado 33.000 estados nuevos del tipo Authorization accepted from PayPal en fin.... de vez en cuando tengo un pedido y ahora veo que no p...
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