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Found 1 result

  1. SCW
    PrestaShop Version 1.4.1.0 PayPal Module v2.4 We have a customer in India (we are in the U.S.) attempting to purchase our products but they keep receiving the following error response from the PayPal API: 1. PayPal response: 2. TIMESTAMP -> 2012-06-08T18:30:01Z 3. L_ERRORCODE0 -> 10729 4. L_SHORTMESSAGE0 -> Shipping Address State Empty 5. L_LONGMESSAGE0 -> The field Shipping Address State is required 6. L_SEVERITYCODE0 -> Error Obviously, PayPal is looking for a "State" but to my knowledge, various geographical regions are not defined as a "State" in India or many other countries for that matter... Please advise how to resolve the issue with the v2.4 module or PayPal and allow the customer India (and other countries without States) to complete orders without encountering this error message. Thank you!
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