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The Royal Mail tracking URL has recently changed - it used to be (eg): http://www.royalmail.com/portal/rm/track?trackNumber=AB123456789GB But that no longer works - it takes you to the right page via a redirect, but the tracking number doesn't get entered automatically into the search box. Anyone know the new URL? Thanks

Is there any integration solution or order export for Royal Mail Despatch Manager Online (DMO) ?

Hi Guys, I'm having a massive issue getting shipping costs right in the UK. The way Royal mail works is it's done by size and weight, but there are different services which overlap. If you look here you can see the Royal Mail size and weight pricing. http://www.royalmail.com/sites/default/files/RM_Our_Prices_OCt2013.pdf My issue is I created all the different carriers as the different types of postage e.g. Letter, Large Letter, Small Parcels, Medium and the associated weights and costs. However when I added 4 greeting cards to my basket which don't weigh much and are small in size they should easily fit in a large envelope and go by Royal Mail large letter, however Prestashop adds it up to small parcel so from 90p it then charges them £3 which is crazy. (All max weights and sizes are set in back office) How does prestashop total up weights and sizes? I've added the size but I cannot work out how Prestashop even comes up with charging £3. Currently I use prices but the issue with this is I either charge too little or too much which either puts people off or eats in to my profit. Are there any modules out there to overcome this? Will the new version of Prestashop 1.6 have more shipping options? Has anyone else who uses Royal mail found a solution? I would be very grateful for any assistance. Cheers, Andy

Hi Does anyone know if or if it's possible to get PS to include product size when it calculates shipping? For example: I've set-up the Small Parcel service from the Royal Mail as a Carrier with a maximum height, width and depth of 45cm, 35cm and 16cm respectively. I have a product that is 17cm high, 17cm wide and 13cm deep. The product doesn't weight much therefore I think I should be able to get a maximum of 4 of the product in a Small Parcel. However, if I add 5 of the product to the cart, the carrier is still available for me to pick during check-out which means I will sometimes undercharge for shipping. If I amend the weight to breach the limit for a Small Parcel, it correctly disappears from the list. My conclusion is that the PS shipping module only bases it's calculation on weight, is that right? If so, does anyone know how to include size or do people generally calculate shipping some other way? Thanks in advance! Matt

Hi All, I'm wondering if anyone can provide an answer to how to add "Impact on SIZE" within the PRODUCT>COMBINATIONS section ? You can define IMPACT ON WEIGHT , and PRICE, but not size. This has a BIG impact on anyone in the UK using Royal Mail Shipping weights & sizes. Does anyone know of a module that allows a filed of "Impact on Size" in combinations? Are there any developers out there who are willing to work on a module to do this? There is a definite revenue stream in the UK for this type of module, or one that automatically feed all Royal Mail shipping prices & structure straight into Prestashop. Are Prestashop working on adding this feature to a future update? It can't be that hard...can it?!? Great to hear anyone else's thoughts on this. Please reply if you are from the UK and think this is a needed module, that way hopefully a developer will pick up the Gauntlet! Cheers, Matt.

Hi there, There's something I've been wondering about for a while now. In the UK the Royal Mail (post office) have had different prices for different sizes of packages as well as different weights of packages. For example: Small parcel - length 45cm, width 35cm, depth 8cm. Weight limit 2kg Medium parcel - length 61cm, width 46cm, depth 46cm. Weight limit 20kg This usually works out OK in PS, but there is also another size option called Large Letter, and it's really for packages that can fit through a UK letterbox. Large Letter - Length 35.3cm, width 25cm, thickness up to and including 2.5cm. Weight limit 750g. As we can input all the length, width, depth and weights for all our products, is there not some way of being able to add these dimensions to the carrier options? Example - this week a customer bought 2 items and the postage was calculated at £2.60 for small parcel in PS. I took it to the post office and they told it would be £1.10 as it qualified as Large Letter (they have a little slot that they put packages through and if it goes through OK then it's large letter, if it doesn't fit then it has to be charged as small parcel rate. I refunded the customer £1.50 difference in postage charges, but it would be nice if PS could calculate this based on the dimensions of the items ordered then it would save me having to do refunds and perhaps would encourage more customers to buy when they don't think they are being overcharged for postage. Is there any way of doing this? Thanks