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Good day, I would like to ask you for help with our e-shop. Some time ago, we started having problems with updating our products in the Back Office specifically if we wanted to add some customizations or edit combinations. The version of Prestashop was 1.7.3. Last week we decided to update the system to version 1.7.7.2. We updated the system via 1-Click Upgrade. The update went smoothly, but the problem persisted. In addition, another problem has occurred, namely that no new products can be created at this time. I was provided with information to turn off a list of modules that affect product updates. I turned off these modules, but that didn't help either. Can you help us with this? If you want I can send you information about the server and database and a preview of what error will appear after clicking the save option in the Network and Console tab in Google Chrome.) and if if necessary I can provide error logs. Thank you in advance for answer. Sincerely Matej

Dobrý deň, obraciam sa na toto fórum s prosbou o pomoc s našim e-shopom. V systéme sme pred nejakým časom začali mať problém s tým, že sa nám nechceli aktualizovať produkty, ak sme tam chceli pridať nejaké prispôsobenie alebo upraviť kombinácie. Prestashop bežal vo verzii 1.7.3. Minulý týždeň sme sa rozhodli aktualizovať systém na verziu 1.7.7.2. Systém sme aktualizovali prostredníctvom 1-Click Upgrade. Aktualizácia prebehla bez problémov avšak problém stále zotrval. Naviac sa vyskytol ďalší problém a to ten, že sa momentálne nedajú vytvárať žiadne nové produkty. Bola mi poskytnutá informácia, aby som vypol určitý zoznam modul, ktoré majú vplyv na aktualizáciu produktu. Tieto moduly som vypol avšak ani to nepomohlo. Vedel by nám s týmto problémom niekto pomôcť ? (V prílohe Vám posielam informácie o serveri a databáze a náhľad aká chyba sa zobrazí po kliknutí na možnosť uložiť v karte Network a Console.) V prípade potreby dodám aj error logy Za odpoveď vopred ďakujem.

Hi I am unable to edit products, I am receiving this error, per screenshots below. Any help would be appreciated, thanks.

We have over 500 products listed on our prestashop website and we have been updating each of these manually...such a time consuming task that it is never ending. We have an inventory database that contains most of the fields in prestashop but not all of them. Eg: our database contains the product reference code and name but does not contain the short description, meta tags etc. We already have this information in prestashop so what I want to do is use the CSV file import to only update specific information while keeping other data such as short description, tags and features, as it is currently. Right now, we only want to update the combinations and quantities from our inventory database and keep all other data unchanged in our website. We will use the ID field to map data between our inventory database and prestashop. I have watched many tutorias on CSV imports and they all show the mapping tool but none of them explain whether you can choose to update only certain fields and not others without impacting existing data and I could not find this information in the prestashop documentation for 1.6. I have seen how you can skip the first row but not how you can skip a column. Does anyone know the answer to this question. Your assistance would be greatly appreciated!

Salut à tous, Je développe actuellement mon premier module Prestashop 1.6.0.8. Le principe consiste à ajouter une nouvelle tab dans l'administration d'un produit (hookDisplayAdminProductsExtra), ce qui a été réalisé sans problème. Mon template s'affiche au chargement de l'onglet, les bases de données sont crées à l'install du module, etc. Ce template affiche pour le moment essentiellement un champs input qui gère une donnée stockée dans la base. Celle-ci est bien affichée, mais je n'arrive pas à mettre à jour cette valeur dans la base. Il semblerait que ma fonction hookActionProductUpdate n'est pas appelée... le script n'est pas éxécuté. J'ai essayé de tracer avec un error_log ou avec un exit(), mais rien n'y fait. public function hookActionProductUpdate($params) { $id_product = Tools::getValue('id_product'); error_log('hookActionProductUpdate'); $fdbBundleObj = ObjectModel::loadByIdProduct($id_product); var_dump($fdbBundleObj); $fdbBundleObj->qty_max = Tools::getValue('fdbab_qty_max'); $fdbBundleObj->id_product = $id_product; if(!empty($fdbBundleObj) && isset($fdbBundleObj->id_product)){ $fdbBundleObj->update(); } else { $fdbBundleObj->add(); } } Auriez-vous une idée ? Merci d'avance

Hey everybody, i'm developping my first module for Prestashop 1.6.0.8. It adds a tab on the product admin page (hookDisplayAdminProductsExtra) & at the moment i'm only displaying a tpl file with an input. Everything is Okay, the input displays my field in database. The problem is here : public function hookActionProductUpdate($params) doesn't seem to be called when I update the product... My function isn't called. I tried to placed an "error_log" to be sure (& an exit(), nothing happened). public function hookActionProductUpdate($params) { $id_product = Tools::getValue('id_product'); error_log('hookActionProductUpdate'); $fdbBundleObj = ObjectModel::loadByIdProduct($id_product); var_dump($fdbBundleObj); $fdbBundleObj->qty_max = Tools::getValue('fdbab_qty_max'); $fdbBundleObj->id_product = $id_product; if(!empty($fdbBundleObj) && isset($fdbBundleObj->id_product)){ $fdbBundleObj->update(); } else { $fdbBundleObj->add(); } } Would you have an idea ?

I have tried the few suggestions I have received on this board, but they didn't seem to work. I'm half tempted to downgrade to 1.5.3, because all was working with that version. With 1.5.6.1, not so much. This also happened around the time when I was assigning the SSL certificate. Could this be any one of the following: .htaccess issue? A URL redirect issue? A SET SHOP URL issue? or a SCHEMA of URL's issue? Is this a php.ini issue? I am able to see the changes I have made in the phpinfo.php file, but they are not responding within PS. I have the eTiendasdisplayphp module and it doesn't show the changes and I cannot access my translations page. Because I cannot: add features to a product delete a product it also doesn't appear to let me index any products and features (even for the demo data) Besides testing the check out process, this is the final stage of my PS store. I'd really like to launch this site, but if I cannot update my products, I will not be able to use PS. I have also considered upgrading to PS 1.5.6.2, but I have so many customizations in my theme and 3rd party modules configured, that I am afraid of losing this data. I have a feeling that this is a simple fix, but it alludes me know.

Good day, on price.js i created a function like: public function myFunction(){ .................. } and on price.tpl i added custom input just below Pre tax retail price <tr> <td><input type="text" name="custom_input" class=''custom_input" value=""></td> </tr> i would my function to called when i hit the save button and verify if the input is correct like: .....alert('your input is not a number, please input a proper value'), can someone please point me to the right direction where to call the function 'myFunction' so that it will prompt the user to input a proper value before even saving the value into the database..

I'm getting a 404 error after I change content in an existing product. I can create a product just fine, but it will not allow me to update any of the features, quantities, pricing, attachments, etc... I'm using PS1.5.6.1 I've got SSL. I'm forcing SSL on all pages. Friendly URL on. Accented URL on. should shop domain and SSL domain name be the same? Site is under construction, but can be viewed here: https://drinksnob.tv Any help would be great. Desperately trying finish this store for a client.

Hi Fellow members, I need your help in resolving a strange issue on my portal : www.acmahabazaar.com " I can not get the products edited from the back end. While I try to edit any of the products, they don`t seem to reflect the edits applied, instead they retain their original values. For example I tryto edit this products price : http://screencast.com/t/2rPfBXFD6 >> http://screencast.com/t/do62OJysCg1S and while after entering the values http://screencast.com/t/s3sxVXkxFN and pressing "save and stay" I get redirected to the catalog list page http://screencast.com/t/XB9bXwetCD and I dont see the changes I have made to product price being applied Also, I don`t see any confirmation message/Error message and the same thing happens if the product is directly saved instead of "save and stay " Help Much appreciated!! -Seomaster

Hello all, Situation: I'm using webservice to update products, I've written some shellscriptps to do it so using CURL. I'm updating only "quantity","active","price" and "wholesale_price" fields of a product, and it apparently works fine: when I go to the PShop admin panel, I can see the updated product with the new field values without any problem. Problem: Every updated product dissapears from the "search" on the public site. When a product gets updated using the webservice the public users can no longer search that product using the "search" field on the front page. Any idea on what can be going wrong? Thanks in advance. PD: I'm using Prestashop version 1.4.4.1