Hi,
It's been 2 weeks that I'm litterally going crazy over this. Our shop is working fine plus or minus little normal issues.
Some customers have reported that they cannot create an account when using IE8. I was able to confirm this by replicating the issue. I used IEtester to test with the different versions of IE and the only instance where the error did not occur was when I turned the javascript off.
Here's what happens:
1) customer enters their e-mail address and clicks on "create your account",
2) the website redirects them to the proper page, except it is without content (in other words, the URL is the right one, the page appear with the header and footer but not with the content part - which is supposed to be the form where client enters their name and sets password)
I have no idea what this could be. I tried the different fixes proposed in the forum:
-Tried to change the type of create account button from "button" to "submit" in authentification.tpl
-Commented out part of the states management.js
I have searched in the forums for hours and I tried all the solutions proposed except the one about changing the shop from www. to non-www in SEO and URLS.
Can someone please help ?
My version is 1.5.6.0 (upgraded from 1.5.5.0) and my theme is not the default one.
Thanks !