Hi,
I love prestashop however we are now experiencing some limitations within the software. I am hoping the someone will be able to help and guide the best method to resolve our problem.
We currently have an online shop using the prestashop platform, we also have a warehouse where we stock all our products, every product line has a unique reference number along with a location reference number.
When an order gets created in Prestashop, how can I get the information to the warehouse pickers to go and collect the order for dispatch. The information they require is
Order Number
Product Name
Product Reference
Product Location reference (currently in warehouse)
Customer Name
Customers Delivery Address
Any customer Messages.
I thought that I could get the picker to use a windows tablet whilst logged into the back office to view all the orders then collect and dispatch, however we are finding this very cumbersome as they have to go into each and every order each time to find the relevant information they need. Also the warehouse location is not shown on the order page so they have no idea where in the warehouse to start looking.
To be honest a printed pick list would work really well however prestshop does not have this functionally. I have thought of using the invoice or delivery slip but again there is no location on these documents and also these cannot be printed based on an order status.
For example, only print delivery slips where the order status is "Awaiting Fulfillment" not print all delivery slips for between dates.
If there is a better way how we can resolve this problem, any help / guidance would be greatly appreciated.
Many thanks
Nick