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Found 10 results

  1. Hi, Yesterday I set up our new 1.7 prestashop with our webservice module. we came from 1.6. All products are now uploaded and visible in the shop but not in the product catalogue... I can see and edit products in catalogue -> brands -> but not in catalogue -> products... Any ideas why?
  2. Dear community, We detected an odd behavior on Prestashop 1.7.2.4 that maybe somebody knows already. Pls let us know. Issues as following: - We cannot see the subject translations, although we translated it. Fields remain empty (pls see illustration below) for 3rd party and Prestashop modules. - We use a child_theme: Therefore some of the translations are stored by Prestashop to /themes/classic_childtheme/mails/de/lang.php (3rd party module reading form here), /mails/de/lang.php (Prestashop seems not to use this anymore for own and 3rd party mail translation) and /app/Resources/translations/de-DE/EmailsSubject.de-DE.xlf. 3rd party modules cannot saved to EmailsSubject.de-DE.xlf indeed. If we send the mail, the data is working but we cannot amend it via BO or if we do, we delete the current translations. - Also Umlaute seem not to work properly if used in old translation way through .txt file. Email is not being sent in this case. Without Umlaute it works fine. Solution: We have found a workaround for us but we believe that it could be a Prestashop 1.7.2.4 issue. Our workaround includes a programming change (override) of AdminTranslationsController.php to actually use the lang.php file (seems missing). To us, new translation file EmailsSubject.de-DE.xlf seems not to work for Prestashop modules and 3rd party modules either. It's just not in the code. We now changed to use lang file from /mails/yourLang/lang.php only and this works as a workaround to change the subject in the mail translation as well as to send the mail subject title in correct language.
  3. Hi there, i am evaluating a case using prestashop in catalog mode, but adding orders via the webservice. The platform will have more than 3000 shops without active urls. The first issue that i encountered is the disability to select the shops from the drop down list at the top of the backoffice as there is no search by name option. Is there a way to enable such a search instead of displaying only the first 30 ? I think 1.5 had such an option. Please check attached image. Thank you very much Regards, Leon
  4. Hello im new to prestashop so dont bash. I'm trying a local install of 1.7 for a client to set up a demo and i currently don't have access to a remote server. So i'm hosting a lamp server on a VM of ubuntu 16.04. Everything goes smooth and the back/front office works from the computer hosting the VM as well as any other local devices. However its not accessible from external devices. But here's the kicker everything's configured (ports opened etc) for external access and i can test with sample php & html pages however prestashop is the only thing that's not working. When hitting the link it gives a time out error and fails with every try. Does anybody have any ideas for this issue. Thanks
  5. Hi, I noticed that the block cmsinfo is not fully visible when visited in a mobile browser. In a PC I see the "Facebook" thing on the left, the "Lorem ipsum" central part and the "custom block" on the right. In the mobile browser I only see the Facebook part. I found this problem in an installation of mine and ALSO in the online Prestashop 1.6 official demo (http://demo.prestashop.com/en/?view=front). In both cases, if visited via mobile browser, I'm only able to see the left column of it. Otherwise, if you stretch the PC browser it displays well. The mobile browser is the stock Chrome browser of a Nexus 5. The PC browser is an up to date Chrome.
  6. Hello, Is it normal that any image that I try to insert between a text via the standard "insert image" button (for ex. in the description text of a product or in the footer of the Front page) is not visible and I see only a question mark? The pictures are uploaded in Prestashop and even I tried with the default picture available...still the same result...only a question mark. All info looks correct in the html codes. Should I make some specific settings adaptation in general in order to have this correctly done? I bought also a separate text editor module and there also I have the same problem while the editor of the module replied to me with a screenshot that the pricture is visible on his computer under the same Prestashop version 1.6.0.5... Thanks for your help and feedbacks. Boris
  7. Hello, I'm new to Prestashop and have just installed it. I deleted the default products and when I added my products, the price is not visible at all in my web page, while before with the default products was visible. When I click for details on a product I get all the info, but NO price. So far I changed anything from the settings, just deleted the default products. What I have to do in order to get back the prices. My PayPal button also says there is error? With the default products I could place a test order, now I cannot place any order. Thanks in advance for your feedbacks.
  8. Hi, I have set up a product which is customisable and has three product attributes, but when the item is ordered I can only see the colour attribute selected in the back office. I need to see all attributes in the back office to complete orders. Is this possible?
  9. Hi Can someone help? My Add to cart buttons and prices have disappeared from all of the items in my shop. It is visible on my mobile site but is greyed out. My in progress website is: http://www.creativeallsorts.org.uk I tried all the thigns suggested on other forums and they have not worked. Catalog is enabled, Guest checkout is enabled, Show add to cart buttons when product has attributes is enabled. I have tried switching all these things off at different points then back on again but nothing has worked. I would be very grateful of any suggestions, thanks.
  10. What I did - I have upgraded - After this I have switched to the new image file system - I have regenerated the new image files (this was only possible by leaving the old images and by generating one set images at a time. What happend - All pictures are visible - For the products that do not have a picture the "No-image" picture is not showing with products in a product list and as a small image in the cart. It is showing on the single product page. What I tried - upload the no-images - regenerate the pictures If you look at the link of the image it says: www.sigaren-online.nl/shop/en-default-home/trinidad-coloniales.jpg So it points not to the "no-image" but to a non existing file? Question How can this be solved? Is this a known issue? Maarten www.sigaren-online.nl
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