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greetings. i am having issues getting the contact email set up. when i test it, the email gets to my inbox fine, but when i use the contact form, or when someone places an order, no email is sent out at all. why is it not working by default and what fine-tweakings need to be set, in order to receive order and contact emails directly into my gmail inbox account? i have checked my spam folder. it is empty. i can only check emails and orders when logged into the backend of the shop, where i see them. i am used to joomla and wordpress, but this system is new to me and it's unusual how it handles email requests. please advise. thank you.

Good Afternoon Support, I am in the process of configuring my shop at: Checkout.ivisume.com when I am having problems with my downloadable products not showing up as an option in my customers email after making a payment. We are an online Résumé service company, so when a purchase is made they should be able to receive a downloadable pdf file that we uploaded in the category section. Here are the steps that I took, In Categories I created a product which is Student Résumé for example. #2). I made sure that the "is this a downloadable product" is checked off #3). I uploaded my pdf file which said it successfully uploaded. #4). Number of downloads were set to 200, but note I tried all different numbers here and even changed it to blank. #5). I left the Expiration date section blank #6). and the number of days are set to 0 So when I customer orders the Student Résumé, they only get an email with the receipt and not the option to download the pdf file. Please help. My website is : checkout.ivisume.com Please let me know if you need my login id, or access to my files via ftp. Thank you so much in advance,

Please Help I am in the process of configuring my shop at: Checkout.ivisume.com when I am having problems with my downloadable products not showing up as an option in my customers email after making a payment. We are an online Résumé service company, so when a purchase is made they should be able to receive a downloadable pdf file that we uploaded in the category section. Here are the steps that I took, In Categories I created a product which is Student Résumé for example. #2). I made sure that the "is this a downloadable product" is checked off #3). I uploaded my pdf file which said it successfully uploaded. #4). Number of downloads were set to 200, but note I tried all different numbers here and even changed it to blank. #5). I left the Expiration date section blank #6). and the number of days are set to 0 So when I customer orders the Student Résumé, they only get an email with the receipt and not the option to download the pdf file. Please help. My website is : checkout.ivisume.com Thank you so much in advance,