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Hi all I am helping a friend with prestashop, I did open an account here on the forum for the gravatar but he still having problems with it, any help please, thanks. the image or gravatar is not showing in either profile pages or top right as you can see from the image uploaded.
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I am in need of desperate help! Firsly, a little background I have installed on shared servers with the same provider 4 different prestashop websites. I have configured this one in the exact same way and after hours of searching can't find anything different that I have done. What happens:... -
Hi I was working in backoffice and suddenly I realized that my front page is behaving very uncommon. home page is not displaying and it read only "MENU" as text. no categories, product, or image is visible. what may have gone wrong? here is the link to my test shop http://mad.a2hosted.co...
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Hi, please can someone help me. I tried to install a new module (a free blog module provided on the forums with lots of positive reports) and as soon as I did, the module tab stopped working completely. The rest of the back office is fine, but whenever I click on MODULE it just blank white page.... -
Hi All, This morning my site was working fine. now, for no reason the whole front end is blank and the back office only logs into the main dashboard. I am on version 1.6 When I view the source code for the index page there is nothing. Any thought please. take a look... www.subli...
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When adding or editing products in our backend, the tinymce editor no longer loads and all the descriptions are displaying in html format. I turned on error reporting and nothing comes up. We also are unable to click on the tabs on the left hand side to move through each aspect of the product, and...
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Okay, so I'm currently making my own theme on Prestashop 1.5.x I've just started doing the product page. The problem is, when you click the full image, nothing happens, when you click the 'maximize' text, nothing happens, and when you click the thumbnails, it loads the actual image page. (i.... -
Hi Guys, I have searched the forums and have learnt & tried much, but cannot solve my issue with not being able to view product pages of my site. I have deleted many unused/unwanted modules in the belief that it would free up server memory, but to no avail. The strange thing is my host says they c... -
My Back Office is extremely slow and 60% of the time, I get "The connection was reset" error page by the browser (Firefox). This is very weird as my Front Office is rather fast. I enabled _PS_MODE_DEV_ and I get the below errors, please can somebody help?? Warning: include_once(_PS_TOOL_DIR_prof... -
I have got Aero Slider 2.3 working on my store (Prestashop 1.4.8.2) and it works perfectly fine in Mozilla Firefox, Google Chrome and Safari, however it fails to work in any version of Internet Explorer. The issue I get is that the images fail to load and the loading icon keeps "loading". H...
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Hi! Tody I noticed that my e-store www.unikatnica.com is loading very very slow. I had to wait for about a minute, if not more, to get to my BO. And I have to wait at least 15 seconds for a page with products to load. Does anyone know what could be the reason of that? I didn't make any chang... -
When i try to login on my prestashop website, it does not show up the login or register boxes. If you have a look at my site: https://selectsexywear.co.uk/en/authentication you will see. I have tryed to clear the cache in: tools > smarty > cache but there are no files there. If i go to tool...
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Hi, I am trying to give my module a tab in the back office. I have followed what otzy suggested in this topic http://www.prestashop.com/forums/topic/90183-solved-how-to-create-a-new-tab-in-the-back-office-modules-page/ but it didn't work. The file is loaded though, if I put echo statement in the be...
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v1.4.5.1 Shop not loading Hi, can anyone help, I have loaded the presta shop v1.4.5.1 onto the virtual server, at first I could not see the shop at all, but following a similar thread on this forum I turned the "Automatically redirect to Canonical url" to NO and the shop has come to life. HOwev...
