Hi folks,
I found a strange behaviour for the statistics on our shop. The visitor counter counts visits on our page, but the statistics remains on the visited pages remains on zero / 0 counts.
Sold products are counted (->appear in best product list), but even these have zero counts on their product page / category page.
I had a look into the sql table:
ps_page_viewed
, which seems to get updated correcty after visiting a product page.
In the backoffice I enabled modules "best product", "best categories" etc.
Module "Data mining for statistics v1.5.0" is installed, and here
- Save page views for each customer : no
- Save global page views: yes
- Plugins detection : no
are selected (I combined all variations on this, without effect. Btw. , what is "plugins detection?").
Since the table
ps_page_viewed
is not empty I guess the page visit data are not transported correctly to the backend view (missing module, configuration wrong?)
Has somebody an idea, how to get correct statistic / page view counter to the backend?
Thank you
dirk