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Found 6 results

  1. Hello , By mistake I have deleted the php my SQL database of my store with 50+ products and 10 categories. I am getting this error - Is there any way to attach a new database with my prestashop shop because I don't have the backup of prev. One . Please help me. Thanking you in Anticipation!
  2. Hi friends By mistake i have added a new product but with out name or photo. and now i can not delete this product because is not in the products catalog, although is in my shop.. how can i delete this ghost product? please help and advise Thank you in advance Vasilios
  3. I've been wrestling with this problem for a while now. Initially my site had all kinds of problems as we worked out the inevitable bugs. One of the more persistent were the tax calculation errors. I was able to run down mistakes in my setup of the shop and also to find bugs in the Prestashop code and everything was fine, for a while. Prestashop has never calculated taxes correctly. To be clear, there are multiple calculation methods for calculating sales tax. Prestashop is rounding differently than either of the two major software accounting packages. This isn't a complaint really, but more to let Prestashop know, "You're doin' it wrong." My question for the friendly community here is this, I've come across this error for the first time in months. What I thought had been the cause must have only been one problem and I'm not certain if this is a bug in Prestashop, my web server or a misconfiguration on my part. I've attached a copy of a customer's receipt (edited) showing what would appear to be Prestashop failing at Jr High math (or is it elementary). Anyhow, if anyone has a suggestion or two on how to fix this, or you've encountered this as well, I'd be greatly appreciative to hear from you.
  4. By mistake I have uninstalled prestashop from my domain, I have back up files which I have downloaded using file zilla before week ago, when my site was working perfectly, I'm trying to get it on, but I'm not able find way to upload it, Can some one please help me out, how can I upload these back up files to active my web site again. Many thanks in advance.
  5. Hi I am using prestashop 1.6 beta and I find a little error, on the categories of the back office. This is why, if I hadn't pressed any categorie when I enter there's no problem, but if I press for example "localization" then I can't go immediately and press a "estadistics", because it doesn´t let you tu go down with the mouse. This will be solved with a bar to go up and down in the right or in the left of this categories (like the bar that is right in every browser or webpage). This is a very little but important problem. Hope at list I have an answer or anything cause I've posted a suggestion for the quick view and anyone put a comment about it, just to know I am helping and is worth it.
  6. Hi all, I accidentally deleted one of the order statuses by default in my back office (ID 9, out of stock), and i would like to get again the statuses by default in prestashop. Is that possible? I tried creating a new one supposedly equal to the deleted one but it won't work. Now, when the client confirms the order, an error message shows up saying that the status of the order is invalid and after that "Cart cannot be loaded or an order has already been placed using this cart". Aunque el pedido se hace correctamente". The order works fine, though. Thank you in advance.
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