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Showing results for tags 'missing'.
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Abandoned Cart Serial Reminders The cart abandonment is one of the major challenges for the online businesses but by using the right retargeting tools online store owner can overcome this challenge. Abandoned Cart Module allows the store admin to send the reminder emails to the customers. Admin...
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Hello fellow Geeks, we can edit the product summary, we can see it there after we publish the product, but it will not display on Front End. No idea what's the matter. This is the summary it should display on the following product: This tee sparks conversation with a shockingly chic graphic: a su...
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nleft and nright values for new categories are 0 . They are not getting updated. the new categories that i create are not visible in the front office in the screenshit you will be able to see the last 4 categories have 0 nleft and nright values .htaccess file has not been changes images for othe...
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I am experience a new problem in prestashop 1.6.1.24... sometimes when a customer make a purchase (for example two products) in prestashop backoffice (admin) the order only have 1 product, but the totals, ship and tax are ok, and in database ps_cart_product there are 2 products... I am with no ide...
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After upgrading to 1.7.8.2 I have noticed that only a few zones are listed in the Zones tab. Some are active, some are disabled according to the original settings, but not all are listed. I have checked the database, zones are still there. Anyone else has this issue?
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Buenas tardes, realice una migracion de hosting y al terminar un par de deias depues me aparecio que faltaban archivos y mi backoffice en la seccion de catalogo me aparece todo desacomodado, al igual que los contenedores en todas las areas no me permite realizar cambios es la version 1.7.6.3
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Hi I've recently updated the PS to the last version 1.7.7.2 and warehouse theme to latest version 4.4.2 and I could say that both updates were fine, however after updating I detected a strange issue regarding images on carousels. For example at the bottom of product page it should appear t...
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I've seen many people were having problem with "Error: 'install' directory is missing" in prestashop. I also had this problem atter domian change (server change) and none of instructions helped me. I solved this by myself. Problem was solved thanks to changing domain settings from "Website wit...
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Bonjours suite à une mise à jour de mon site e-commerce 1.6 a la version 1.7.7.0 Je me retrouve avec l'erreur suivante j'ai vérifier si j'avais tous les fichiers dans mon config et ils y sont je souhaiterais avoir une indication sur ce bug. Je vous remercie d'avance -
Hello, today I updated my Prestashop store to version 1.6.0.11 with the 1-click-update module. Everything went smooth with the update and the store seemed to be working ok. I updated my modules and started configuring them. Now I notice that all my subcategories are not showing. Neither in front-... -
Hello fellow geeks, I am running 1.6, I know, but once I complete this migration I will use the old site to try an upgrade to 1.7 and troubleshoot there. Anyways, I migrated all sites but this one is giving me the issue with the images. They are all missing, I have tried everything, I mean, I didn't... -
Hi, After changing some front-office translations from the backoffice "Translation" tool, my backoffice stopped working and has been displaying a blanck page ever since. I can only use it through developper mode now and I can't figure out a way to fix the error. Please help me, I'm despera...
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Hi, the quetion has been asked before but could not find an answer or suitable solution. Installed a fresh new Prestashop on a hosting server in the root directory. Installation went all OK. Also the back office is working fine and as expected. Only issue is the front office which looks ve... -
Recently I migrated to a new server and updated prestashop versions from 1.6.1.6 to 1.6.1.24, and I noticed that now my customer sources and url origins are no longer displaying on the order detail page. My connections & connections_source table in my database appears to be appropriately propaga... -
Recently I migrated to a new server, and I noticed that now my customer sources and url origins are no longer displaying on the order detail page. My connections & connections_source table in my database appears to be appropriately propagated with up to date data and information, so I'm unsure w...
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Hello everyone, I am using a module for activating new users maually from back office. After activation it sent email to customer in polish or english. I went to translations to add some text to english version of the template. Now, after registration activation, customers receive emails only i...
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I've been testing out an upgrade from 1.5.2 to 1.6.1.18 on a development site, but I'm having trouble getting the images to work right. I have read a lot of different advice in the forums, but nothing has exactly worked and some of it seems old or outdated. Here are some details: I have run the... -
Hi to everyone. Suddenly, the + beside categories name, in left menu, is gone. I can not to know which categories have subcategories. How can I restore it? Thanks.
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I resolve the problem in the Country setting I have activated on "YES" this option "Restrict country selections in front office to those covered by active carriers" Hello I have a problem with my store in the Address, for new customer and registered customers. When I go to ch...
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Hi, I´ve got problem with completion of customer´s cart in backoffice when there is bank wire payment. Customer receive an email with confirmation of order and second email with bank details - this email does not include bank details (see the PDF named “completed by admin”). If customer complete the... -
Hi all, my PS 1.7.2.2 with knowband multistore marketplace doesnt seem to have TM Mega menu in the installed modules. i am trying to create categories but stuck now! Can anybody help please, has it got another name i should be looking for? Thanks J
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Hi all, Experiencing issues with a live site where the admin order emails from Mail Alerts doesn't always come in. I'll get orders 1223, 1224, 1225, 1227, 1228, 1229. 1226 will be an active order but won't come in. The shipping department depends on these emails to properly pack the items and...
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Hi, guys! Something really strange has happened to my categories. Every category shows on the front-end but has disappeared on the back-end. Why is it like this? Now I can't add a new product in the missing category which is very strange. Thank you for your help and support. "I solved...
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Hi all, i am having an issue with product thumbnails not appearing in the back office catalog/products list Here is my browsers error log And a copy of one of the image url's I am using ver 1.5.4.1 I am also having issues with block share where it isnt posting image/title/d...
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Hello all, There was a problem with the shop that was supposed to be fixed by someone else, but he didn't manage to finish it. He manually updated it to 1.5.4.0 apparently from a significantly older version, managed to fix most things but this one. When registering a new account, most of the...
