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Showing results for tags 'messages'.
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Bonjour, Je (re)déterre un sujet fréquemment abordé ici, mais je constate une forte recrudescence des messages indésirables dans le SAV de mes prestashop, malgré l'utilisation de recaptcha. La solution était efficace jusqu'en début d'année 2024, mais actuellement cela ne suffit plus. Quel...
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- recaptcha v3
- recaptcha
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Is there any way possible to block an email address in the back office? Let's say you're getting nasty messages from a visitor who does not register, plus the email is a random address that cannot be tracked... Is there a way to just prevent this person from contacting again through the back...
- 25 replies
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- contact form
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I've tried all of the tricks I can find on the forums so far. It was working fine about 2 weeks ago and then it just wasn't one day. No module installs or upgrades, no changes at all that I did and other than my web hosting, I'm the only one who has access. I haven't been able to figure it out....
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Bonsoir, Sur une 1.6.1.10 j'ai un soucis dans de nombreux fils de discussions (thread) dans le SAV. D'anciens messages s'affichent au début de nouvelles discussions mais ils correspondent ... à d'autres clients 🤨 Dans la table ps_customer_message ils ont la même ID_customer_thread....
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- ps_customer_message
- messages
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Good afternoon! I hope you guys are having a good day. At this point I'm looking to send a sms when sending a status mail. I would like to know how I can achieve this. "I think that we first have to find where the status is sent, then we have to put the code to sms ( api or service )....
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- status mail
- sms
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Hi All, I am new to the forum, if this is the wrong place please feel free to move it. On my PrestaShop catalog I have a product called Photo edits. I want the customer to upload the image they want editing. This is all working as expected and I can get the photo and edit it. The issue I h...
- 1 reply
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- attachments
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Web Browser Notifications Module for PrestaShop Displays shop notifications in the client's browser (Alerts type web notifications), which keeps the client informed in real time of the most important events. Benefits for Merchants Improves communication with the customer, it becomes m...
- 1 reply
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- web notifications
- alert notifications
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So I had a dozen messages, but they disappeared as soon as I clicked on one of them. Where are the stored? It says I have a number of 37 messages, but I don't know where to find them. Thank you!
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Pozdravljeni, nekako ne in ne najdem kje bi prevedel "error messages". Če ima kdo idejo bi bil hvaležen. Spodaj prilagam screen primer error sporočila. Sem tudi preiskal komplet PS mapo z ftp za te besede a brez uspeha? A so v bazi? Tudi tam jih nisem uspel dobit. p.s. hvala za...
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Hello, When I do order with bankwire and write message to order than I don't see messages in confirmation email and in BO aren't messages too. I see message in email and BO If I choose cash on delivery. I see message in database in ps_message. See attached images. I found this...
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- order
- confirmation
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Hi there i've some problems with Prestashop order messages. 1) Cancelled the DELAY default message, wrote a brand new one, in the order page i can still see the DELAY message and to mine. Absurd. 2) User not receive any email. How to fix?
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Hey everyone! Since a few people asked about this, I thought I could record a tut about changing department for customer threads in 1.6 http://nemops.com/prestashop-customer-threads-change-department/#.WUlfmGiGOUk Hope you find it useful! Fabio
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- messages
- prestashop 1.6
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Hi everyone, Can anyone please tell me how to stop the "in_transit" mail from being sent to customers ? We are using a module which generates a "tracking number" mail automatically when we tip in the tracking number at the order screen. So we don't want both mail to be sent. Can I simply...
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- mails
- in transit
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Hello! A customer brought to my attention that they receive too many emails regarding their order and I am looking for ways to reduce the amount of order notifications. Most of my customer payments are using the crypto currency "bitcoin" and I use the Bitpay module to achieve this. A successful bitc...
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- prestashop
- bitcoin
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E-mail alert for customer messages?
rockowy posted a topic in Ecommerce x PrestaShop [ARCHIVE BOARD]
Hello, Firstly - thanks for great community and amazing shop. And here is my question / problem: If customer sends me message about order, I see notification in BO. But I need to get an e-mail with this message (because I'm checking e-mail frequently, but I'm not able to login to Pre...- 2 replies
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- customer service
- messages
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Hi all, I have two issue when looking/creating at orders in the back-end, looking for solutions or fix's ideally. Order Messages Not all messages show on the order page. When I add a message on the order page there is no log of it, except in the customer service messages area. I aiming...
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Hello, How make drop-list with select function in order-carrier.tpl, that select text send to administration panel in the messages box. Quote <form action="{$link->getPageLink('order', true)}" method="post" class="form-control" id="ordermsg"> <p class="carrier_title">Select number:</p> <select va...
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Hello, How make drop-list with select function in order-carrier.tpl, that select text send to administration panel in the messages box. Please help me!
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Hello there guys, I have a problem to reply to customers,..if they contact me via contact form and I want to reply to their message it works (message sent) but my email box recieved an error and customers dont recieve the emails. .................................. mail delivery system mail fai...
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- mail failure
- customers reply
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Hi Vekia I wish you to help me on coding. Customer comments and messages to be displayed on order detail page. PS older version has this feature, but now its not available in latest version. So Kindly help me in editing this accordingly. Thanks in advance.
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When we log in to the cart we can see that customers are leaving messages. Is there a way to forward these to an email address
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Hi, I'd like to get ALL the private message in the mailalerts module instead of the last one only. In MailAlerts.php you have at line 275 : $message = $order->getFirstMessage(); You only get the first message associated to the order : in classes/order/order.php you have the getfi...
- 2 replies
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- mail alert
- order
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Hi guys, I need to display history of all customer's messages in front-end. There is this feature in back-end, in service desk but i haven't found anything in user account area. Is it possible? I need some ideas where I should 'dig' for this thing. Thank you in advance!