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Hi everyone, I have had, in the lapse of 3 weeks, this same bug 2 times. This bug is related to the access of the backoffice. Suddenly I can't log in prestashop's dashboard. I enter the correct user and password and it loads but doesn't log in. When I enter a wrong password, it doesn't display the error (I attach a screenshot of this below, I have changed the cookie in url also some text). I have solved it twice restoring a backup of the files from the previous 24-36h, because deleting prestashop's cache by ftp and browser's cache, does not solve the issue. I have installed the files with the bug in a subdomain in case prestahsop's developers want to have a look. If anyone have experienced a similar issue, please tell me. Thanks for reading this. Best regards for all of you PrestaShop version(s) where the bug happened 1.7.7.2 PHP version(s) where the bug happened 7.3

Hello all. I just made a new install of prestashop 1.7.3.1 My php version is 7 I am hosting on arvixe shared hosting First time after installing, the frontend login page and admin login page could not display login form , Based on previous issues reported on same case here, I modified the config/config.inc.php and set the debug to "true" . Then the login form started showing Now the login works fine on the front end but I can't login to my admin panel I found out my admin folder is automatically renamed each time I try to login Example, in my first image I have renamed the folder to admin and the URL displayed the login form correctly But when I try to login with my credentials to mywebsite/admin/ I am automatically redirected to a new admin URL like http://mywebsite/admin310cxj3bk/index.php?controller=AdminLogin&token=d6f4a1b93279da89db550b9b948c83f9&redirect=AdminDashboard On checking my file manager , I found out the admin folder has been renamed as indicated in the link above . When I rename this back to admin/ and try to login again , the process is repeated and my admin folder gets another new name I have asked my hosting provider and they said the server is working fine , I should check the script I am confused because this is my first experience with prestashop. Can someone pls explain what is wrong ? Really love the prospects of prestashop script but if this persists, don't know how I can proceed with this. I really need help on this .Thanks

For the past 4 days now, I have been unable to login to the back office of my website. The administrator url opens up as usual without any problem then when I type in the login details, it doesn't let me in and I don't get any error message. I thought someone had hacked my website so I tried to reset my password and my other admin colleague password but I still couldn't login with the new password. I have done a search here on the forum to find out if any user had come across similar problem and I found a few posts here but none of them had their issues resolved. This is very scary, this might be some kind of bug sweeping across prestashop. I would be glad if anyone can come to my rescue; I'm using prestashop 1.6 Many thanks