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Found 18 results

  1. Hi guys, trying to import products into Prestashop 1.7.6 with a built Import function. Everything is running fine, but if the URL of the Image has s backspace in URL address, import process fails and product image does not load/save image. Example: https://lucide.sk/foto_shop_big/7929...
  2. I am trying to upgrade from 1.6.1.20 to 1.7.6.4 I am on Godaddy Deluxe shared hosting with cpanel despite the error message, zip is enabled in PHP, which is version 7.1. Below is the full error - which occurs on unzipping the initial download, so it hasn't actually changed any files y...
  3. *-I have unzipped the downloaded PrestaShop file to a temporary folder on my PC then uploaded the contents to my server. When I run the index.php script via my browser nothing happens; just a blank screen. It looks like the index.php file is throwing a php syntax error. I have uploaded a phpinf...
  4. Hi Guys, I have a weird problem with my prestahsop a confirmation mail is sent to the User even on payment Failure. how to resolve this Issue. To solve this i tried to set in the admin to send payment failure email now the thing is payment failure and confirmation email both are being sent. I...
  5. Hi, I have a problem: I have a product that you buy it appears a value of unknown carrier that I have not assigned in the range of weights and the value was not assigned to the carrier. I checked the weight and this ok and ranges carrier too , also i was testing creating a test product and is wor...
  6. I have a problem with my backoffice. I have experienced that some customers does not get any order confirmation (and any other order updates), when they have made a purchase on my shop. I use the Warehouse theme, but their support says that my issue is not theme-related. I guess the...
  7. I'm currently stuck trying to get my logo to display on PrestaShop. I go to theme -> click "Add image" then save. But it won't take the image and do anything with it. I've triple checked the permissions on the img folder. (see attached image) It DOES upload the file to the img folder, b...
  8. Hello, I was using One-Click Upgrade to try and update my Prestashop to the 1.6 version. During the process, I received an error message and the updating process stopped. I tried rolling back and got the same error. I then clicked out of the page and it told me the update would be aborted, only...
  9. Hello, I have a store open in December, all work fine except the mail. When I received an answer I can't reply via admin, and I have in mail objet: Mail failure - malformed recipient address or Mail delivery failed: returning message to sender Ho can I resolve it? I already contact godaddy bu...
  10. Hi I keep getting these errors whenever a customer signs up for my newsletter through the home page on my site; ----- A message that you sent contained one or more recipient addresses that were incorrectly constructed: abc@live.co.uk <abc@live.co.uk>: malformed address: <abc@live.co.uk>...
  11. It clearly states in the manual that one should not create URL's manually, but instead let PS handle this: http://doc.prestashop.com/display/PS16/Setting+a+shop%27s+URL --> the sentence with the exclamation mark I wonder how this is handled by PS exactly... It cannot be handled with an htacc...
  12. Hello, Today I tried to upgrade my shop from 1.4.9.0 to 1.5.6.1 version using 1-click-upgrade module. I use the very last autoupgrade module version (1.2.4) downloaded just today from addons website. I ran the module and after 10 minutes of work I got no errors at all (only a warning about del...
  13. Hi, i have prestashop store (1.5.6.0) and if a custumer send me message via the contact form, in back office if i reply via the back office, i have in my mail adress (****@hkepad.com) a ; Mail failure - malformed recipient address. How can i resolve it ? regards
  14. Hi, This problem is still not solved on my side so please guide me more. Please see the screenshots. Thanks. FAIQ.
  15. I attempted to upgrade from from 1.5.5.0 to 1.5.6.0. The pre-Upgrade checklist items all have green checkmarks. After I click "Upgrade PrestaShop Now !" the "Activity Log" shows "Currently Processing" with the gear cog then that disapears and all that's shown is the message below. I waited for sever...
  16. Cart not sending emails anymore after upgrade to 1.5.5 from 1.5.4.1. Used 1CLick upgrade module with no errors during upgrade. How can I fix this?
  17. Hello, My installation fails everytime during step 3 when creating shop etc, during this step a connection is made to an external location for language-files but this is being blocked by the servers firewall which has to be really secure. Now my question is: To which exact domain is Prestas...
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