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Hallo Zusammen Ich bin der Stephan und neu hier. Seit gut 3 Wochen läuft mein Frotend vom Shop zwar aber ich komme nicht mehr ins Backoffice. Wenn ich den Adminbereich öffne, kann ich die Anmeldedaten eingeben und nach ein paar Sekunden kommt die Http Error 500 (weiss mittlerweile das dieser nichts aussagt). Ich kann die Anmeldedaten eingeben aber nachher passiert nicht mehr. Durch die verschieden Beiträge habe ich bereits den Ordner gamification unbenannt. Bis jetzt ist der Shop einwandfrei gelaufen und wir hatten keine Probleme. Währe euch sehr dankbar wenn mir jemand weiterhelfen könnte, da wir anfangs November den Shop Live schalten wollten. Sollte ich etwas vergessen haben, füge ich diese gerne hinzu. Besten Dank für eure Hilfe Grüsse Stephan Prestashop Version 1.7.2.4 PHP: 5.6 auch schon 7.1 probiert Fehlermeldung vom Hoster heute erhalten: [Wed Nov 11 11:29:37.967605 2020] [fcgid:warn] [pid 12066] [client 194.230.155.128:53364] mod_fcgid: stderr: Next exception 'LogicException' with message 'Request stack is empty' in /home/ch239901/web/online.kuechenzauber.shop/public_html/app/bootstrap.php.cache:3224, referer: https://online.kuechenzauber.shop/administrator/index.php?controller=AdminLogin&token=cd95b581655ecb08d2ae752a4101973e&redirect=AdminDashboard [Wed Nov 11 11:29:37.967609 2020] [fcgid:warn] [pid 12066] [client 194.230.155.128:53364] mod_fcgid: stderr: Stack trace:, referer: https://online.kuechenzauber.shop/administrator/index.php?controller=AdminLogin&token=cd95b581655ecb08d2ae752a4101973e&redirect=AdminDashboard [Wed Nov 11 11:29:37.967612 2020] [fcgid:warn] [pid 12066] [client 194.230.155.128:53364] mod_fcgid: stderr: #0 [internal function]: Symfony\\Component\\HttpKernel\\HttpKernel->terminateWithException(Object(Symfony\\Component\\Debug\\Exception\\ClassNotFoundException)), referer: https://online.kuechenzauber.shop/administrator/index.php?controller=AdminLogin&token=cd95b581655ecb08d2ae752a4101973e&redirect=AdminDashboard [Wed Nov 11 11:29:37.967615 2020] [fcgid:warn] [pid 12066] [client 194.230.155.128:53364] mod_fcgid: stderr: #1 /home/ch239901/web/online.kuechenzauber.shop/public_html/vendor/symfony/symfony/src/Symfony/Component/Debug/ErrorHandler.php(606): call_user_func(Array, Object(Symfony\\Component\\Debug\\Exception\\ClassNotFoundException)), referer: https://online.kuechenzauber.shop/administrator/index.php?controller=AdminLogin&token=cd95b581655ecb08d2ae752a4101973e&redirect=AdminDashboard [Wed Nov 11 11:29:37.967619 2020] [fcgid:warn] [pid 12066] [client 194.230.155.128:53364] mod_fcgid: stderr: #2 /home/ch239901/web/online.kuechenzauber.shop/public_html/vendor/symfony/symfony/src/Symfony/Component/Debug in /home/ch239901/web/online.kuechenzauber.shop/public_html/app/bootstrap.php.cache on line 3224, referer: https://online.kuechenzauber.shop/administrator/index.php?controller=AdminLogin&token=cd95b581655ecb08d2ae752a4101973e&redirect=AdminDashboard

Hi, I am very new to this forum as I just registered. I have been searching this forum and more over the web to find an answer to my question but couldn't find it yet. Well my problem is a bit wired, I have seen many people with the problem that the module tab is not showing up in the back office, well for me it is showing up but when I click on it i receive this message: Forbidden You don't have permission to access /adminXXXX/index.php on this server. Additionally, a 403 Forbidden error was encountered while trying to use an ErrorDocument to handle the request. One very important details is that everything was working find until today. The only change I made that might be the root cause of the problem is : trying to install a new module from a link. This installation failed and i only try to access the module tab tonight which failed. The module I was trying to install was http://www.ecartserv...to-prestashop/. Can this be the problem, even though i couldn't find it on the server as the installation failed. What I have already tried is to get rid of useless modules as it seen that it can solve my problem (didn't change anything), trying as well to change the rights on the file > this led to more problems so i revert back to original settings. I am currently using the prestashop version 1.4.8 as I can't update due to a theme that won't be available for the new version of prestashop anytime soon. So my question is, how can i get access again to the module tab ? is there a way to reset the right or to rebuild something to make it work again. I made a backup of the DB earlier today should I use it to get access to my module tab ? more details about my config : Server information Prestashop Version: 1.4.8.2 Server information: Linux #1 SMP Thu Jan 26 14:55:34 UTC 2012 x86_64 Server software Version: Apache/2.2.X (OVH) PHP Version: 5.2.17 MySQL Version: 5.1.49-3-log Thank you very much for your future help. I hope it's going to be an easy one as I am a bit stuck if i can't access my module tab. Best regards David