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Hello, The bug described in the title affects some customers and not all. After research I think that the problem comes from the size of the cookies which grow too quickly after each product page visited. I read that if the size of the cookies exceeds 4000, bugs start to appear. Each visit to a...
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Hi community, i have a weird problem with keeping products in cart after logout/login. I started with PS 1.7.6.3 updated to 1.7.6.5 and finally to 1.7.7.1 (PHP 7.3.26). Since 1.7.7.1 products in carts are not being kept, but only for customers which are added since PS 1.7.6.5. I... -
Hi, When I create an order using a customer's abandoned cart (sometimes we do it to help customers), when I send the link to the customer to show the products cart, the customer finds it empty! The order is created without problems, but this situation does not make navigation on the site frie... -
cart Cart always emptied if the user log out Prestashop 1.7.6.4
TMJ posted a topic in 1.7.2.x [Current]
Hi im having hard time figuring our what's wrong on my cart, whenever a user logout, cart always emptied. But i can see it in my back office. I wish there's a way for the cart to stay even the user logout. I hope somebody help me on this. When I add to cart After...
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Hi all ! I'm trying to import some products to my prestashop using REST webservice. The problem is when I try to add a product to an empty category I created using webservice or using PS web interface, I get the following response: <error> <code><![CDATA[135]]></code> <message><
Hello. If anyone can help me, I'd appreciate it very much. I upgraded to version 1.7.5.2 using the oneclick module. Everything works well in the frontend. I can see the extra modules of my template in the backend but I am not able to see the prestashop modules in the backend. Thanks a l...
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Hallo zusammen Prestashop Version 1.7.X Bin in der /product-add-to-cart.tpl Datei und möchte gerne das "zum Warenkorb hinzufügen" ausblenden, wenn der Lagerbestand leer ist. Kann mir jemand sagen wie ich herausfinden kann, in welcher Variable der Wert Lagerbestand gespeichert ist?... -
Hi, i cant add products to the cart any more. i tried to debug and get an empty array when i log the jsonData in the ajax-cart.js file. Where can i find the controller=cart&add ? Prestashop Version 1.6 URL: https://www.anno1940.at/ Best Regards -
Hello I have a problem with creating PDF files for my orders. I have large orders ( for example: 950 positions ) and my PDF files not contain positions . Whole table with order positions is invisible - doesn't exist in PDF file. Server logs - clear. Any ideas ?
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Hello, in my Prestashop 1.7.3.3 all returning customers will see an empty shopping cart even if they put items in it the last time they logged in. I can see those carts as "abandoned" in the cart list. Is this a known problem? Who has any solution or even a hint what or how I can inve...
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1.7 Hello! I have a problem with the 1.4.9 update of the Warehouse theme. There are no more products in my categories. Everything is empty. Note, My categories appear with the classic theme. Can you help me ? Thank you. PrestaShop version: 1.7.1.2 Site : www.avyzo.fr
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Hi, i configure photoshop for first use but i am testing an order now but dont have payment methods... I configure the bank account transffer but dont show on the payment methods... Its empty as you can see on image below.... Any idea? Thanks
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All prices are reduced with 10 euro
Juwelenwinkel posted a topic in Configuring and using PrestaShop
Hello Prestashop-users, This is my first time at this forum and i have a problem which i cannot solve. After removing some products and sub-categories suddenly all the products are reduced with 10 euro. The products which were reduced before by myself are also changed in the same redu... -
Hello everyone. Is there any module that can change the screen of the cart when there is no product in it to something like this? I translate from Greek: "My cart" "Your cart is empty..." "Not for long though. We are sure than you can find something between our 10.000+...
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Hello everyone. So, here it is a new bug we found out in PS 1.6.1.17. Basically, when an user logins and goes into his Order History page in the Account Panel, meanwhile, into the Back Office, PS states he has an empty cart and, as a collateral effect, the follow-up module sends a discount emai...
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when I add product and process to check out or refresh page cart 'empty'. i did this solution - clear browser cache and cookies - no results, clear ftp cache - no results, disabled ajax in module blockcart - no results, please help me.
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Hi, i have this error on fresh installation of Prestashop 1.6.3 version with base template: Property HomeSlide->position is empty at line 909 in file classes/ObjectModel.php Please help me to solve this error. Thanks in advance for the support. Sincerely, Fabio Perri. -
Hello, I'm using the Newsletter block in prestashop 1.6.1.6 and while everything else works fine, verification, confirmation and welcome voucher emails arrive empty. Only subject and the e-shop logo (as attachment) appear, but no text. I've checked the email files in both supported languages and... -
Hello everybody, i am trying to make the dni (identification number) not mandatory for the countries where is enabled. The purpose is to allow for recording either empty values or valid values only. So changing the code of the address.tpl i managed to show the text field and it is not mandatory,... -
Hi, I am currently installing the new 1.5 Prestashop, the upgrade from 1.1 failed, so I am now building the shop from zero to hero As usual this is not easy while problems stop me from continuing the nice work. What I encounter at the moment is the cart. I cannot add more than one product i... -
Hi, I have some issues with the products in home page. I followed this tutorial to set the category as my landing page: http://mypresta.eu/en/art/developer/category-page-as-landing-page-of-your-prestashop.html First try, everything works fine, i can associate my products with the home page in my... -
Hi, Using Prestashop version 1.5.6.2 on one site and 1.5.6.1 on another. Both sites have the same issue. I have two multistore websites using Prestashop and have just found there is a problem in the mobile version of the shopping cart. When anyone adds an item to the cart, the site will just...
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Bonjour, Avant tout, je précise que je suis nouveau dans Prestashop. J'ai installé la version 1.6.0.5. Alors voilà, j'ai créé un nouveau profile de permissions avec beaucoup de droits que j'ai nommé "Manager". Je l'ai attribué à un nouvel employé. (Je n'ai que 2 employés (compte par défaut c... -
Hi all I'm having a "small" issue - well it's more annoying than a real issue. When a customer completes his order - the basket still shows "content" on the confirmation page. However as soon as you go to the start-page or any other page - the basket module is "refreshed" and empty - as it...
