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Hi, is there someone who know what can be the problem with my Prestashop (Prestashop version 8.2.0). I want to set my own SMTP parameters. In admin I'm trying to add my own email settings for that but when i press save nothing saves and it's keeps being empty. See image. What can be the problem when it behaves like that?

Hello, I try to configure email settings to use it with a SMTP server. Mail domain name: BLANK SMTP server: MY SSL SMTP SERVER/ my unencryped SMTP server SMTP user: my email address SMTP password: my email password Encryption: SSL (tryed with ssl, tls and none) Port: SSL/Non SSL port I tryed all varinats and seems to not work. I enabled debug in defines.inc.php and there is no error in front or back office. "A test email has been sent to the email address you provided." but never received. Today I overridden all files with the archive original prestashop 1.5.6.2 and nothing I just have noticed if I define a SSL SMTP server and add SSL port, in the server configuration file is not updated. (I marked with red) Server information Server information: Linux #1 SMP Sat Jun 7 08:40:25 EDT 2014 x86_64 Server software version: Apache PHP version: 5.3.28 Memory limit: 128M Max execution time: 30 Database information MySQL version: 5.5.36-cll MySQL engine: InnoDB Tables prefix: ps_ Store information PrestaShop version: 1.5.6.2 Current theme in use: theme761 Mail configuration Mail method: You are using your own SMTP parameters. SMTP server: mail.electroplus.co.uk SMTP user: Defined SMTP password: Defined Encryption: off Port: 587 Your information Your web browser: Mozilla/5.0 (Windows NT 6.1; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/35.0.1916.153 Safari/537.36 Check your configuration Required parameters: OK Optional parameters: Please fix the following error(s) magicquotes

I need some help with configuring prestashop to send emails. First of all i want you to know that prestashop doesn't send emails using php function. Second i used the settings provided by the hosting and it worked for some times and now when i try to change the settings, it says settings saved, but the password is blank for the email,

Hi guys, Hope everyone is enjoying Prestashop as I am! This is my first post at PS forums and I am very exited about it. Now obviously I am having a few issues that I can't figure out by myself and need your help. There are a couple of issues that I need to fix in relation to Customer Support for PS 1.5.6.0 1. Changing Customer Service IMAP email account does not work. Initially I wasn't able to send email and this post helped me out. Great post But I wasn't very happy to see that I am not quiet there yet with what information I want to send to customers. I am guessing there is some kind of caching that stops Prestashop from picking up new email account. I even tried deleting the IMAP URL, user and password fields. It still sends an email. I logged in using another account into back office and tried through it, still the same result. Does anyone know what the problem is and how to resolve it? 2. Customer Service email replies received by customers shows sender name as u <[email protected]>. However point to be noted; when a customer uses Contact Us form, the thank you email received by customer shows Customer service <[email protected]>. Note that the email address is same in both the cases yet name is different. This one is really strange. I don't have a clue why this is happening? 3. How to change email message template that customer receives? There is no module/menu in back office that can be used to change the auto generated email template. I am guessing I will have to do a code hack. Anybody knows which files to hack? Prestashop has come a long way and is improving fast. It would be nice to see these things fixed in upcoming versions of Prestashop. Thanks guys, Amit