Dear all,
I have a problem with my Prestashop new message notification.
When a customer writes us through our "Contact us" page, I get a blue notification on my PS backend and I also receive an e-mail. However I would like to be able to directly answer from the e-mail I receive as well as being able to read the actual message.
Actually the only thing I receive is an email which only notifies me that a new message has arrived, which is not too useful.
You may find the example of this notification in the attachment.
I really don't know where can I change this:
Does anyone have an idea and could help?
Thank you all in advance!