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Showing results for tags 'customer account'.
Found 12 results
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PS v: 1.7.8.0 Plantilla: warehouse Hola a todos. Estoy intentando añadir la hora a la que se realizó el pedido en la página de Detalles del pedido/Seguimiento de pedido, concretamente en la parte de la captura que corresponde a "Referencia de pedido SMOYUGZFN - efectuado el 16/01/2025". He...
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Hi all, I wonder if someone can help me. When customers try to login to their account in our store, they get a error 500. I turned on debug and got this error but I don't know how to solve it. Anyone that can help? (1/1) SmartyCompilerException Syntax error in template "file:/home/o...
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Hi guys When going to the "forgot my password" page in Prestashop, I first have to enter my email address. Can this email address be validated (is there or is there NO account with this email address)? So there will could be an error message, if there's NO account with this email address?...
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hello community, Does anyone know where you can customize the customer menu in Prestashop? I would like to insert some links here: https://prnt.sc/t4wzs5 Thanks!
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Hello guys, I am having an issue with my checkout form. Once the customer enters a password or creates an account, on the next step to fill out the address form, the system puts the red sentence that says “the address is incomplete, update it “ even if the adress is correct. But everything wil...
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Hi Can someone please urgently help For some reason the account area is no longer working - comes up with error but i can't see what the error is??? Version 1.16.12 i have checked some files etc that were modified however still not working... site ; wolfkanat.com.au Any i...
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Hi, I have an issue with requesting return from my customers account. If customer has an account and wishes to return purchased items, he/she may log into their account and tick products they wish to return, then indicate quantity and click on "request return" unfortunately for my customers th... -
Ok the solution was disable the developer mode... i dont know if this error is replicable on other sites, but if it is, it could be great to put some warning on back office. thanks! ------------------- hi i`ve just finished the migration of ps from one server account to another (same...- 7 replies
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Hi everyone, In the process of creating a customer account using the default theme (PS version 1.6), I would like the newsletter tick-box to be selected by default. Is there someone kind enough to indicate me how to do so ? Thank you and regards -
Hi there! I was updating a Prestashop v1.2.5 to v1.5.6 First, I updated to v1.4.6, then to v1.5.6 It was important to keep the customers and orders. For the update from v1.2.5 to v1.4.6 I used the install wizard and choosed "update". For the update from v1.4.6 to v1.5.6 I updated the database with...
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We are getting ready to link our shop onto our website. The shop can be viewed at www.hospitalitysafety.info/store/prestashop The problem that we are having is when you click on the "Log In" at the top right hand corner or click on any of the "My Account Links" in the footer of the page it takes... -
I am using the 1.5.3.1 version of prestashop with the default theme. when trying to create address for customers. it does not save and it gives and error that city is a required field while the city field is not even visible in the first place. Please how can i get to stop the 'city' from being a...
