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Showing results for tags 'crash'.
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I have a recurring issue. Every time I press customer service in the customer service tab it crashes my website. It seems like something is wrong in the customer service tab but I can't get in to look at it without the page crashing. Does anyone have any suggestions on how to fix this...
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Hey guys, I have a crash happening when clicking on a few orders, so far I have only found 2 of them. It happens when I try to view an order. I attached the file of the error. I tried to look it up inside the database. I'm not sure where the problem lies. It seems that the Prod...
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Hi After i tried to sort my customers by "New customers" in orders, the BO crashed. But, it only crashed in Orders view. Can anyone see what needs to be changed by reading this error message Please see attached image (could not share the code, it got blocked by PS) Thanks!
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Hi ! My site crash and I have activate debug show this please help guys
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Bonjour, Je rencontre quelques soucis d'instabilité suite à une mise à jour du module " mise à jours et conseils" qui s'est mal passé sous presta 1.7.6.8. ( Pour info MAJ mineur 2.1.1 > 2.1.2 ). Après avoir fait la mise à jours manuellement, j'obtiens souvent des crash erreur 500 avec l'erreu... -
Bonjour Je rencontre un problème sérieux qui s'est apparemment produit 2 fois. J'ai migré de la version 1.6.1.23 vers la version 1.7 de Prestashop. Pendant la migration, les groupes clients se sont mystérieusement mélangés. Au départ, j'avais ça: Voir le premier screenshot. Mes 3 groupes...
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Recently I had a Mysql crash. I had closed the program a bit rude and it didn't allow me back in. It took me quite some time to find out what were my options. This is meant as a kind of tutorial to get you on track. Your directory structure may be different and there may be small differences becaus...
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Does anyone know what the software is doing here - see photo left top corner over the PrestaShop name. This icon just keeps circling ansi'm not able to change photographs or anything. I can make other minor changes in menus. But nothing real. Anyone Please, Ray
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Hi! I'm coming to you with a strange one, and hard to diagnose as well... We are encountering a problem on a 1.6.1.18 shop (but the problem might have been there before this version as we are just now managing this website) : when the Prestashop Smarty Cache is enabled, after some t...
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Please do not upgrade your prestashop to the 1.6.1.21, this version contains a time bomb that will crash your shop in 15 days ( 1296000 seconds exactly) You will get the following error in 2 weeks: [PrestaShop] Fatal error in module file :/home/doekia/Projects/ps_nightly/1.6.x/class... -
Buongiorno a tutti ed un grazie anticipato a tutti voi. :-) Ho un piccolo problema cui non riesco a trovare una soluzione. Ho aggiornato Prestashop alla versione 1.7.3.1 dalla versione 1.7.2.5. Mi si è impallato il computer e non so cosa sia successo. Adesso il sito non viene visualizzato.... -
Guten Tag alle zusammen, vor einigen Wochen habe ich, durch ein fehlerhaftes Update bei Version 1.72, meine Datenbank zerlegt - diese konnte ich auch nicht mehr durch ein Backup retten was mein Provider mir eingespielt hat. Das Thema ist auch nun abgehakt, ich habe händisch Daten nachget... -
Hey Guys, Yesterday evening I made an update with "1-click-update" module from a well working PS 1.7.3.0 to 1.7.3.1 - Clients today reported white screen of the front page. Unfortunately I have not keep the error codes and immediately rolled back to 1.7.3.0 from manually back-up files and datab...
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Hi there Two database problems Prestashop 1.6.1.15. 1. The 'DB Backup' under 'Advanced Parameters' crashes after a few seconds and I get a white screen. Previously this function was working and the last successful database backup was 2975.62 kb. Now after each failed attempt to backup...
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Hi there Two database problems Prestashop 1.6.1.15. 1. The 'DB Backup' under 'Advanced Parameters' crashes after a few seconds and I get a white screen. Previously this function was working and the last successful database backup was 2975.62 kb. Now after each failed attempt to backup...
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Hello, I had problem with 500 internal error. I found, that ps_image_lang Is crashed. I repaired it. But this table crash after few minutes again and again. Please, where can be the problem? What can I do? thank you
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Bonjour à tous, Après avoir changé le hook du module "shoppingcart" de mon thème de "display cart" à "adminheader" je n'ai plus d'accès à mon back office pourtant le site fonctionne. Quelqu'un a-t-il une idée de comment résoudre ce problème? Merci d'avance pour votre aide, -
Hi ! We're running a Prestashop 1.6 instance with approx 1200 products with average of 5 declinations each. I noticed that since few weeks, our server is often crashed down, so I decided to investigate. When I received monitoring server down alert, I immediately checked the logs to se... -
When a client adds too much products in cart, the website is crashing after too much waiting time (504 error). It happens on every page but most specifically on the cart page. In my case, the client added 51 products in the cart but I have not been able to determine how much Prestashop can handl...
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Bonjour la communauté, Je suis en train de développer un shop sur prestashop, mon shop contient environ 5k produits différents. Version Presta: 1.6 Url du shop : https://clubvetshop.fr Lorsque j'essaye de charger certain produit uniquement Mysql monte à 100% d'utilisation du processeur... -
I have a problem with paypal payment in my shops. When I try to end the checkout and choose paypal method it returns to main page without doing anything. I recently updated paypal to newest version but it didn't help. I don't know what to do. www.powerneed.com www.glovii.com
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Hi there, Prestashop crashes whenever my customers try to choose an alternative delivery address for their order: - Customer goes to checkout, and fills in address details - In the next screen > address panel, select an option from the "choose a delivery address" drop-down box OR un-check "...
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So i have tried to add to add sliders to the default homepage slider you get when you install prestashop, when I was writing out a description in one of the sliders i tried to save it and the whole module just crashed, i couldn't delete nor edit nor add anything to it. It should a blank picture an...
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Major problem I recently upgraded to prestashop 1.6.7 After the update, i wasnt able to use some of the back office features, the top left logo looked like it was constantly loading something. Pages like products had only the 1st details available to edit, but the rest were blank. I deci... -
Hi, I am trying for two weeks now to resolve a problem that lead to website crash, resulting in blank page. I enabled debug but i have no errors. Website: http://magazinescu.ro It seems that there's something wrong with index.php, because the only thing that i managed to find out fro...
