Search the Community

We have a shop that runs on Prestashop v1.7.5.1 and the site becomes extremely slow once we add a product to the cart. Also, when we apply a coupon it takes about 10-20 seconds to apply it. What we tried We enabled CDN (cloudflare) , we also enabled server side caching. In the Prestashop the CCC is enabled for HTML & JS & CSS and we now have enabled the CacheMemcache. However, none of this seems to fix the slow checkout process. Ajax cart is enabled but still customers are reporting 10-25 seconds to complete each step. We then tried to enabled the profiler and found strange values. So, we are guessing it is something wrong with the theme itself. Since the log is huge. We are sharing few value and file is attached. We need help understanding what does these values mean. Profiling numbers from the site are below Querying Time 6119 ms Queries 1821 Memory Peak Usage 47.0 Mb Included Files 625 files - 8.66 Mb PrestaShop Cache 0.01 Mb Global vars 0.38 Mb Top 5 Table Stress 912 category_lang 900 category 673 category_shop 193 creativepage_meta 124 cart_product ObjectModel instances Name Instance Source Category 1554 /modules/posmegamenu/posmegamenu.php CartRule 50 /classes/Cart.php Carrier 22 /classes/Cart.php Load Time.docx

Hi everyone, I come today because of a problem with no solution so far I got some products for annual sales and unfortunatly it is not possible for my customers to use coupon code on a sales product. Is it possible to allow it ? Thank you very much for your help and time ! [Using Prestashop 1.6.1]

Would anybody happen to know how to create a Free Gift type voucher? I'm looking at running a promotion on a few of my products and want to offer a free gift with the use of a voucher code. Any idea how I'd go about creating that type of voucher?