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Found 18 results

  1. Hello, I want to disable "On Backorder (paid) or (unpaid)" status while ordering out of stock products. Customer order something, status is - Order ceated.. but there is one more order status and that is On Backorder.. I want to disable it. Please help Thanks
  2. Hello, Im trying to create an email template which would trigger on order status "backorder". i have created this but when i try to actually have it list the products we have 0 quantity of that the customer orders, it shows as {products} instead of what i want. I know {produc...
  3. Hey, Ik zit met een vervelend probleem. Als de stock van een product op 1 staat en er word een bestelling geplaatst komt de stock op 0 terecht (zoals het moet) maar de bestelstatus staat dan op backorder. Aangezien ik het product wel in stock heb zou dit niet mogen gebeuren. Weet iemand...
  4. This is becoming a repeating problem that's getting frustrating for our customers and ourselves where a customer will place an order, stock available, but they then get emailed a "On backorder (paid)" email. In all cases it appears to be where our stock for an item is (quantity of 1) in the sys...
  5. Since switching to 1.7 customers have occasionally been able to order more items than currently in stock even though the store is set not to accept orders on items out of stock. This did never happen with previous versions of Prestashop and I wonder if there is anything I can do about it. I do not w...
  6. Does anyone know a solution for this issue? Same problem 2 times in 1 week. 2 Customers place the same product in the shopping cart (there is only 1 in stock). With a 2-minute difference, they order the same product. My settings are 'No products can be ordered if stock = 0'. PrestaShop version...
  7. Problem Statement: Product A: Only 1 last item available in the stock Below 3 customers added product to cart at same time Customer 1: Added Product A to Cart Customer 2: Added Product A Cart Customer 3: Added Product A to Cart Prestashop is allowing Ordering in this instance and P...
  8. Hey everyone! I read a topic where the merchant needed to display more informative text for combinations with no stock, but still available. Here is a quick tutorial on how to do it: http://nemops.com/adding-text-for-back-orderable-combinations-in-prestashop/#.V6r09Pn5jmg
  9. Hello We have some products we don't have on stock but order for our customers after they have paid for it. There is an option to take orders with are not on stock and you can even gif the a special status, but if you do that the product become on stock in het product list. I want them there...
  10. Bonjour, J'utilise la version 1.5.1 de prestashop. Je ne trouve pas la réponse à mon petit problème: quand un client commande un produit en rupture de stock, sa commande passe en statut "Paiement accepté" mais le statut "En attente de réapprovionnement" ne s'ajoute pas automatiquement comme cela s...
  11. Dear Prestashop members, I would like to know if it is somehow possible to create multiple invoices. I want to ship 1 product that is in stock and 1 is still on backorder. I want to have 1 invoice for the product that I ship out and 1 invoice for the product I will be shipping later on. Ex...
  12. Hi there, The backorder text is not showing up in the shopping cart when more of the same products are added and makes them out of stock. For example. There is only 1 product in stock of Product A. - When ordering 1 times Product A, the text displayed is "in stock, available for deliver...
  13. Hi, ii have the following situation: I have three stock options: "In Stock" , "Not Available" and "Backorder" (for products that are not in stock but can be ordered). But in layered navigation filters, the products in stock are combined with the back-order ones into one "In stock" filter....
  14. When someone creates the order and the product is out of stock, the status automatically switches to "On Backorder". Is there any way to turn this off? We have a couple of internal statuses that we use inside the company and when we create the order in the backoffice, it just changes our custom...
  15. Hi all! I need some advise on how to arrange back-ordering routines (system) and follow them together with orders that already include back-ordered items. Preferably without any hassle because tasks like processing, packing and shipping can be split among few persons or they can substitute each...
  16. Hi, I'm using V 1.5.6.0 I'm working on a multishop with 3 countries (a different website for each country: Ireland: .ie / France: .fr / Belgium: .be) 2 languages: English - Ireland, French: France and Belgium I'm trying to save some time by creating new products for all 3 shops. I ca...
  17. Dear Prestashop members, I would like to know if it is somehow possible to create a list with products (not a order overview) that are sold, but are currently in backorder. I know I can filter the orders to on a status. but this gives only an order overview. But I want a PRODUCT list (if...
  18. I am a bit lost with the backorder message. This works when the product has reached zero stock. When there are, lets say, two items left in stock, no message is shown. Makes sence, because the amount of products to be ordered in the front end is automaticallt set to one. When this amoun...
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