I am trying to resolve an issue I am having using PayPal and PrestaShop where the currency is showing up incorrectly, or the currency is not being converted on PayPal. I am not sure which it is.
I have my store set up to use a default currency of South African Rand and am checking out using the same. When redirected to PayPal the total amount due is showing up on PayPal as a $ amount. An Example is below:
Check out with a Rand Amount of R850 for the product and R110 for shipping so a total order of R960. PayPal is selected as the payment method.
When redirected to PayPal, the following is shown:
Item total$850.00
Shipping and handling:$110.00
Total $960.00 USD
If the payment is processed as a $USD amount, the client will end up paying almost 8.5 times the amount they should for the product.
I am hoping this is simply a setting somewhere I need to set, but I am having no luck finding a solution to the problem anywhere or any setting anywhere. I also cannot load Rand as a currency in the PayPal account as it is not one of the options.