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Found 10 results

  1. Hi, every day, we have dozen of "no order" or "ghost carts", even at all hours. we think it is very unusual considering the progress of the site. Is it possible to hypothesize something not managed by people but by repetitive scripts? Thanks for any reply
  2. Hi, I am continuing to build up stock on our website www.wolfpackmilitaria.com and solving problems like PayPal; I have hits but just 1 sale; but the most annoying thing is daily at around the same time of 3.30 am is an abandoned shopping cart that has the same item (Royal Corps of Signals cloth...
  3. Hey Guys, In my BO, under customers > shopping carts I have hundreds of empty shopping carts. Does anyone know how or why this has happened? It seems like every time someone either logs in or visits my site a shopping cart is created automatically. Even if the visitor does not add anythi...
  4. Hello everyone, First, I apologize for the long post, but I believe this requires details. I am having these problems with shopping carts, on both PS 1.6.09 and 1.5.6 (I have two different stores): 1- when a customer (new or old) logs in, an empty ghost cart is created automatically in B...
  5. Is there a CRON that flushes saved carts after XX days? I found a bottleneck where one store had 11k stored carts and made it impossible to create an admin order or pull up client details because of the massive amount of data in carts table.
  6. Hi everyone, I'm new to using PS (using 1.5.3.1) so this might seem a silly question but... I don't think the Customers > Shopping Carts feature in the BO is working right for me, or maybe I'm just missing something. I get that it shows me the carts customers have active while they're shopping and...
  7. Hi all, I am using latest PS 1.6.0.8 with default theme. When a customer place an order at FO, there are multiple entry in the Customers - Shopping Carts that refers to the same purchase. Anyone experience the same? (refer screenshot attached) Is this normal (I dont think so) and if this...
  8. I am trying to work out why I can not see peoples shopping carts when they have items in there. In the customer page, under products or abandoned carts it shows what they currently have in there, when I click on to see what they have, the first page advises I have no permission to see the page....
  9. I am trying to work out why I can not see peoples shopping carts when they have items in there. In the customer page, under products or abandoned carts it shows what they currently have in there, when I click on to see what they have, the first page advises I have no permission to see the page....
  10. Prestashop version:1.5.6.2 I didn't do any change before the problem happen. Suddenly,in my back office,each orders by customers generate duplicate orders,two orders are same and generate the same time. I checked the apache error log,there's no record about this. i follow some director's s...
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