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  1. Hi. I'm using Prestashop 1.7.8 and I have this problem. when customers delete an address at their end, the related orders to that address are not seen in the order section of Prestashop's backend. I wish to have a situation where even if a customer deletes and address, related orders to that address...
  2. Hello, here is a long nice history about an error and the understanding for a newieb like me😄. So the error in fact its just the Status on the back office and front its not working automatically, doing a new installation on the demo website it works automatically. Back-office:...
  3. The Prestashop "Multitool" to help you manage your products, SEO content and customers. Don't assume you have the same functionalities available in PS or other modules - you don't!. The advanced products listing, filtering and bulk update functionalities in QuickUpdate enable you to manage prod...
  4. Hello, Is it possible to create an order via the Webservice API without decreasing the inventory? The use case is that, for accounting purposes, I would like to post orders whose inventory is managed outside of PrestaShop.
  5. Hi Everyone, I hope there is someone here who could shed some light on the issue I am having. PrestaShop Version: 1.7.8.2 When I create an order to prestashop site through webservice, it returns this error 500: Erreur fatale This is my input: <?xml version="1.0" encoding="utf-8"?>...
  6. With this module, you will be able to receive notifications about new orders and messages from the contact form directly in your Telegram messenger. Settings of the module: In the module settings, enter the API token of your Telegram bot and the chat ID where notifications will be sen...
  7. Hello, Could anyone guide me on the correct process for creating a marketplace order via a Web Service API? For instance, I need to post an Amazon order to Prestashop. The documentation suggests using the /orders endpoint, but it requires several attributes, including: Delivery Addres...
  8. Mi cliente quiere eliminar los pedidos antes de 2023, obviamente conservamos copia de todo por si lo necesita montar uno ipsofacto, es mas que nada por que, de forma extraña, tras una migracion la pagina de pedidos si intentas cargar antes de 2023 a veces da hasta timeout, seguramente por que al hab...
  9. 1. when placing an order as a guest and choosing to pay by bank transfer after clicking on the order confirmation, an error 500 pops up after refreshing the page, normally the order confirmation page is displayed after activating debug mode something like this is displayed Fatal Error: Uncaught...
  10. I'm doing a script to import products and need to know what is the field that is activated in the database, activating the box -> When no stock, Allowing orders. this method does not work https://www.prestashop.com/forums/topic/71738-what-is-the-purpose-of-out-of-stock-field-in-the-product-table/
  11. Hello, I am developing a website to receive orders from several prestashop. I bring the orders from php with; $ opt = [ 'resource' => 'orders', 'display' => '[id, reference, total_paid, id_customer, id_cart, id_address_delivery, current_state, payment,...
  12. I'm encountering an issue when trying to create a manual order in my Prestashop 1.7.6.3 store. When I select an existing customer and attempt to add products to their order, the dropdown menu with available store products does not appear. This is preventing me from efficiently completing the order....
  13. Hi, I am trying to simulate orders locally but can’t add new orders from the back office to test. I get the following error: No route found for “GET /sell/orders/place:” Method Not Allowed (Allow: POST) Any thoughts on how to address this? Thanks, f
  14. I'm using 1.7.8.3 and MyFatoorah Payment Gateway. An order is created and set to processing in progress, despite an unsuccessful payment. Any way to rectify this? My customers receive a processing in progress email and then just leave, which then leaves me without payment.
  15. In prestashop 1.7.2 we wanted to display final price with taxes in the product order details. We want to share this solution with you. Open for editing /document-root/adminfolder/themes/default/template/controllers/orders/ _product_line.tpl Add the following lines at the beginning...
  16. Hello, Does anyone know how can i add an additional tab to the order list in the backend? I want to add a tab with the carrier picked for that order. Is this something that has to do with AdminOrdersController.php file? Here's what i mean:
  17. I have installed PS 1.6.1.0, I've got everything setup and working however I am facing an odd problem. When an order is placed and payment is taken the order confirmation via email and back office shows no product information in the order. All pricing, shipping and taxes are shown but there are no...
  18. Hi, I am new to Prestashop and I would like to know if it is possible to send personalized emails including the bcc when the customer makes a purchase without having to touch any code, just from the admin panel. Thanks.
  19. I am creating a module where i can get all order list including customer details, delivery address, etc. Inbuild orders webservice does't give all details. Is there any way where i can get all the data at once for all the orders with filters and limit?
  20. I have an issue, where my the backend of my shop is somehow broken. I think it happend after I tried installing a free third party module. Orders which don't have a invoice or order form are displayed normal. but orders with it are displayed like in the file i added. somehow there is an error,...
  21. Hello, Im trying to transform the generated invoice- witch is pdf to be an excel file. I need this for faster import to other program. I know there are a lot of addons but they all export all orders and i need them to be separaded and exported order by order with specific filters. I have...
  22. I have the following situation: 1. in a 3rd party a client can update a order I sent when it was created in the prestashop website. 2. I check via a cron job if the order has been updated in the 3rd party software and I pull it back in our website. 3. If they added products via the 3rd party...
  23. Dear Prestashop people, We are running multiple stores for a couple of years now, and I have always been wishing if I could just see how much each order costs us, So basically I went ahead and changed the codes a little in the way I saw ideal, but I ended up with a total showing only how...
  24. Hello, We are using prestashop 1.7.2.0 with classic theme. Sometimes random orders are split into two orders. ( Causes customers to pay shipping payment twice.) So we have been facing this problem for a while now. We couldn't come up with any solutions yet. There is no correlation between...
  25. hello , guys how to get userid in orders backend in hookDisplayAdminOrder or order reference ? public function hookDisplayAdminOrder() { $order = new Order($params['id_order']); echo $order; }
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