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Showing results for tags 'New order'.
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Hello, Is it possible to create an order via the Webservice API without decreasing the inventory? The use case is that, for accounting purposes, I would like to post orders whose inventory is managed outside of PrestaShop.
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Hi! This is an odd one. I noticed that "{carrier}" is used in the order_conf.html email template and new_order.html email template and when emailed, shows the name of the carrier selected for the order. I'd like to include that info in a couple of other emails the customer receives when I up... -
Hi I am a very new user of PrestaShop. I've installed and done most of the configuration for my site. However, I do NOT get admin emails when there is a new customer, or new order etc. I get the TEST email. Almost all other emails seem to work (emails to customer when they op...
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Hi everyone, I have a products where I need to have a short product description under the product name in the "New order " email alert. This email alert is also supposed to be used as a packing slip by our staff Does anyone know how to do this? -
I would like to split the billing address in the module Notifications (Prestahop Module) in Email Template ps_emailalerts -> (New_order). So that I can list this semicolon separately for further exports / import possibilities. In the template billing address and delivery address is only include... -
Buenos días, necesito saber como quitar el número de teléfono (del cliente) en la plantilla de email "New Order" en el módulo "Mail Alert". Tanto en la "Dirección de Entrega" como en la "dirección de Facturación". Necesito hacer esto para que el proveedor no se ponga el contacto con...
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Hi, I am using Pres 1.7.3. I need to insert these information(Supplier_name, mobi phone) to the New_Order email that be sent to admin. I came to International-->>Translation--->> Email (Body), and try to change the HTML file and SAVE But there is nothing change Have anyone co...
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Salve a tutti, Ho un problema da inizio anno, prima tutto andava bene. Non riesco a ricevere piu` le email utilizzando ps_emailalerts module. Quando viene effettuato un nuovo ordine, non ricevo nesusna notifica . Quando guardo nei log del back office ho quanto segue: 4313...
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Bonjour, Suite à la mise à jour vers Prestashop 1.6.1.18 qui s'est bien effectuée, nous avons constaté que lors d'une nouvelle commande, les adresses des clients ne pouvaient pas être imprimées bien qu'inscrites sur la commande ! Afin de résoudre cette difficulté, j'ai modifié le fi...-
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Hi ! Actually for to create a new order from the dashboard, i need to clic on Orders, Add new Order, search a customer and finally choose the customer. Near every time, i'm on the customer summary page just before. To save time, i'm trying to get a new button on the customer summary page. T...- 1 reply
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Bonjour, je cherche à avoir le mail de la confirmation d'achat d'un produit de ma boutique sur une seule page (actuellement 2). J'ai modifié le fichier New Order en version HTML et Texte dans localisation / Traductions / Traductions des modèles d'e-mails / Cœur indépendant du thème / Français ai... -
UPDATE: I was told, by the hosting company that the e-mail has to be explicitly configured. I went Advanced Parameters -> E-mail and found what you can see in the screenshot. I was told, by the hosting company, what to put where, but it does not work. The data I am sure of is in the screenshot....
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Hi! Please help me how to translate the subject of the new_order.html email template. In the backoffice I just find "No Subject was found for new_order in the database" The email which is sent to me contains the subject "New order - #000001" Where is the place to translate it? PS version 1.5.6 -
Hi guys, I would like to ask you one - for many of you - simple question. Where or how can I do to approve or cancel manually new orders? I don´t want customers to receive automatic email with info that order has been approved before I revise this order? If you check my order statuses, you see that...
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Hi, I just came across a new issue of prestashop where in after confirming an order on order confirmation page i reload the page a new order gets entered. This is really annoying because, then i might have to make payment for two orders as soon as it gets confirmed. Someone please look into... -
Hi, could anybody point me to the right direction? Basically I'd like the same product list (complete with filter functions) one finds in the BO products page, in the BO new order creation. By now, in fact, I can only add products to BO new orders by writing the initial name of the wanted pr... -
Hi, This has been already asked here, but i still couldn't find any proper answer.. We are using PS 1.4.7, and it's still working properly. And our problem is that even when there's payment error of an order, we are still getting "new order notification" from mail alerts module. Well, this i...
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Hello. I'm going crazy with: new_order.html of module "mail alert" I need to receive the new_order alert with: reference - product name - PRODUCT IMAGE - price - quantity - etc... as image attached. Please, i'm going crazy from 1 week! I use ps 1.6 Thx in advance!
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Hi. I have a problem with mail alert. When I have a new order mailalert send me a notification. However the subject its in english (new order) the rest in my language. I tryed to do it in translation under email and module, also everything is fine orders - statuses I tryed to look into trans...
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I am trying to set the email address where all the new orders will be sent to. Kindly assist me achieve this as I am completely stuck. -
Hola Comunidad, Empecé hace tres meses como novato de Prestashop, y como todos ya habréis sufrido cuanto más avanzas más problemas aparecen. Uso Prestashop 1.5.6.0, de repente me llegan los emails de nuevo pedido en blanco, el email incorpora el logo como adjunto y el asunto es correcto, per...- 2 replies
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As I am not always online on my shop I need to receive an email when a new order is placed. How I can configure my shop to solve my needs? I would be happy just receiving a copy of the email sent to the customer after he placed a new order. Anyone any idea? Thanks
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Hello, I would like to add product manufacturer to following email tempates. order_conf.html new_order.html Can somebody tell me how to achieve it? Im using prestashop 1.5.3.1 if it matters. thanks -
Hi, I've searched this forum but haven't found the answer on how to change "ORDER CONFIRMATION" and NEW ORDER email subject. I've tried all the methods I've found but none worked. Can someone please help me with this? My lang.php file is: $_LANGMAIL['New order'] = 'Nowe zamówienie'; $_LA...- 9 replies
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Hello, Can anybody tell me how can I simply add information on Mailalert - New Order e-mail is that First customer order? I have SQL query: SELECT c.id_customer, c.email, COUNT(o.id_order) AS Suma FROM ps_customer AS c LEFT JOIN ps_orders AS o ON o.id_customer = c.id_customer WHERE c.id_custom...
