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Hi, When I try to login to PrestaShop Addons in Modules section of my back office, I receive the error: "PrestaShop was unable to log in to Addons. Please check your credentials and your Internet connection." I can connect normaly in https://addons.prestashop.com, but from back office I receive that error. How can I solve these? Regards, Alexandre.

When i try to enter BO seems like it kick me out and return a 404 page error, i´ve seen a lot of topics with several options but neither of them can solve it. wich: 1. Clear your browser cache and your cookies Try using Firefox instead of Chrome (which seems have some unexpected problems) <-- it works on incognit mode but i have to F5 all the time it kicks me out Check PS_SHOP_DOMAIN and PS_SHOP_DOMAIN_SSL in ps_configuration table <--- i can´t find these tables on PS 1.7.4.2 Manually clear smarty cache : remove all files from tools/smarty/compile and tools/smarty/cache Disable the IP check in classes/Cookie.php (this can causes many issues with dynamics IP) : in isLoggedBack(), remove or comment the fourth condition : AND (!isset($this->_content['remote_addr']) OR $this->_content['remote_addr'] == ip2long(Tools::getRemoteAddr()) OR !Configuration::get('PS_COOKIE_CHECKIP')) Make the expire time shorter for cookies (IE can have issues with longest time cookies) : in classes/Cookie.php constructor, set : $this->_expire = isset($expire) ? (int)($expire) : (time() + 3600); instead of $this->_expire = isset($expire) ? (int)($expire) : (time() + 1728000); 2.Cpanel errors just this type: [Wed Apr 03 13:59:21.531749 2019] [authz_core:error] [pid 30857] [client "IP"] AH01630: client denied by server configuration: /home/"nombre"/public_html/translations/cldr/datas/ I changed the authorization on files. don't know if 775 or 777. 3. debug mode shows me: /home/..../publi_html/vendor/symfony/symfony/src/Symfony/Component/httpFoundation/Session//Storage/Handler/StrictSessionHandler.php [8]SessionHandler:gc()ps_files_cleanup_dir:opendir(/var/cpanel/php/sessions/ea/-php56) Failed:Permission denied(13) To solve this problem change "/var/cpanel..." for "/tmp/cpanel.." but doesn't work. In the topic where I found this solution they say that my version of prestashop 1.7.4.2. must go with PHP 7.1, it is curious because in PHP multimanager I see that I have PHP5.6 and when I change it to 7.1 the web page (frontoffice) is completely blank. I have reached a point where it is impossible for me to continue. Attached blank page images, the incognito mode can not be given as a solution if I want to access as any Internet page. Thanks in advance Prestahop: 1.7.4.2 PHP: 5.6 (ea-php-56)

Hi, We get the following error trying to login to backend of our website, after trying a 1-click upgrade to 1.7.4.4 from local directory. Page is in Maintenance mode. URL: ma-nordic.dk. Please help! FatalErrorException in AdminLoginController.php line 394: Compile Error: Declaration of AdminLoginControllerCore::viewAccess() must be compatible with AdminControllerCore::viewAccess($disable = false)

Der er flere fejl. Der blev fundet en fejl: Couldn't find end of Start Tag pric line 1 i filen country_module_list.xml. Der blev fundet en fejl: Premature end of data in tag module line 1 i filen country_module_list.xml. Der blev fundet en fejl: Premature end of data in tag modules line 1 i filen country_module_list.xml. Hi I can't login to my admin page (1.7.2.1). I´ve logged in several times today, but suddenly the above error-message showed. I´ve read at this forum that a solution could be to remove the country module xml file. Can I do that when I can´t enter the admin page? I hope someone can help me.

Hello All, First of all i want to tell that i am new to prestashop. However i am a techie. My Problem is I am directly hosting on a free hosting website. I installed 1.5 version of Prestashop. The thing is i am unable to login to the dashboard. whenever i put username and password it redirects me to the login page again. Please help. Thanks in advance. HPSS007

Hi all, I'd appreciate if someone can help me out on this problem. My site just recently went live and shortly thereafter, I couldn't login to my dashboard anymore. Getting this: TECHNICAL ERROR Details: Error Thrown: [object Object] Text Status: Error Would anyone know how to get past this? Thank you!

Hi guys. I have a little annoying problem everytime i login to my shop :-( when i open My Admin login page my login info are saved and ready to press the login button. When i do that i come to the "admin home" page as normal. But here the comes a warning with access denied. I then have to logoff and login again, an then it works. Regards Lasse

Hi After upgrade to 1.5.6 i cant login to my back office. i requested for new password but still it says employee does not exist Thanks

Уже все перешерстил и на этом форуме и в других местах, но так ничего и не нашел. Проблема: Сайт с магазином уже работает больше года. На днях позвонила менеджер и пожаловалась что не может зайти в административную панель. Сегодня и я целый день пытаюсь это сделать, но безуспешно. Выдает ошибку "Неверный адрес e-mail". Версия ps 1.4.8. Причем эта ошибка при любом способе залогониться: и при покупке товара, и при входе через фронтофис, и через бакофис. Пробовал менять пароль и через базу данных - ничего, и через систему восстановления пароля - выдает ту же ошибку. Я так подозреваю что проблема либо с правами доступа, либо в самих файлах. А может менеджер нажала на какое-нибудь автоматическое обновление, но все-равно все сводится к файлам на серваке. У кого есть идеи как это можно починить?

Hi there, I'm having a problem with my store. I am not sure what is causing this and would appreciate any guidance. Using a test user account, whenever I login and start browsing, I notice that on certain pages I get logged out! If I login in and visit pages like "your account", "your wishlist", "customer service" - I'm still logged in just fine. It also works fine in the "shop by category" page. But when I click the home page and a few other pages, I'm no longer signed in. What would cause it to remain logged in on some pages but sign out on loading other pages? Any assistance would be HUGELY appreciated!

Hello, I just have installed PrestaShop 1.5.2 During installation I've get all "green smileys" and front shop seams to work correctly. But when login I obtain white screen. So I have switched error display to 'on' and I can read this: Warning: require(/Applications/MAMP/htdocs/admin/functions.php) [function.require]: failed to open stream: No such file or directory in /Applications/MAMP/htdocs/admin/index.php on line 32 Fatal error: require() [function.require]: Failed opening required '/Applications/MAMP/htdocs/admin/functions.php' (include_path='.:/Applications/MAMP/bin/php5.3/lib/php') in /Applications/MAMP/htdocs/admin/index.php on line 32 index.php line 32 is: require(dirname(__FILE__).'/functions.php'); function.php file existe and I did not touched that one I do not know how to fix that issue. If anybody can help with this one, please indicate "slowly" what to do as I am a beginner. Many thanks in advance! Unu

Buongiorno a tutti. Ho questo grave problema. Di recente impostato “ordinare rapido” cioè tutti passaggi su una pagina. Ecco quando vado fare login, oppure conferma della registrazione me da questo strano errore vedere allegato. Grazie a tutti chi mi può aiutare.