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Showing results for tags 'IMAP'.
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I'm currently trying to get the IMAP Customer Service settings setup with our MS Exchange O365 setup. The settings seem to be correct and i get this as an error message: This results in the sync not working either. The account in question is set to have POP3 and IMAP enabled as well as ba...
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No consigo configurar el servicio IMAP en Prestashop en 1.7. Eston son los datos que he configurado: En Atención al cliente > Customer service: OPCIONES DE SERVICIO AL CLIENTE Tengo configurado todo tal y como se indica en la página de ayuda de Gmail: https://support.google.com/mail/answ...
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Hello Tous, Le bo m'indiquait dans la partie SAV que les paramètres Imap n'étaient pas fonctionnels, je les ai donc renseigné, cependant je pense qu'il y a une erreur car depuis je ne peu plus accéder à la partie SAV du BO et ne peut plus lire les messages. J'ai lu déjà pas mal de truc sur le suje...
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Hi, i'm trying to configure an email account with IMAP to recive mails about the Customer services but everytime that i try to save some modifications, the website spawn up this warning "Cannot connect to the mailbox : Can't open mailbox {mailserver.tls :143/ssl/novalidate-cert/tld}: invalid re...
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- imap
- prestashop 1.7.6.5
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Bonjour, Je suis en train de monter une boutique en ligne. Je suis donc sur la dernière version 1.7.5.1 avec le thème par défaut. En configurant la partie SAV et plus précisément, la partie imap, je me suis rendu compte d'un bug. Lorsque j'envoie un mail de test (html ou texte brut) d...
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Hi guys I have Prestashop where I have an issue with the contact form. When you try to send it you get the prompt message that email is sent. And yes it is at least partially it is shown in the Customer Service tab in the backend however no e-mail is sent to the email define as customer se...
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- contact form
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Ciao tutti, ho installato la versione 1.5.3.1 e non riesco a sincronizzare la posta (IMAP) all'interno del Servizio Clienti. Cliccando sul pulsante "Lancia Sincronizzazione" ricevo il seguente errore: ------- TECHNICAL ERROR: unable to sync. Details: Error thrown: [object Object] Tex...
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My server does not utilize IMAP mail server but PrestaShop apparently utilizes IMAP to send customer emails relative to order status etc. Is there any way to refer that correspondence to unencrypted POP3 or (preferably) PHP mail? All attempts to send emails to clients results in a "500 Internal...
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- imap
- customer service
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Hola, buenos días. Estoy configurando el servicio al cliente, y me pasa algo un poco curioso. Si envío un mensaje de pedido, dentro de Pedidos-Pedidos (Veo el pedido y voy al cuadro mensajes), llega correctamente, y permite la opción de contestar. Esa respuesta va al mail correctament...
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Estimados, Necesito de su ayuda, esto antes no pasaba y no se modificó nada, les comento: Cuando quiero abrir para mostrar todos los mensajes se demora un montón en cargar la página y ademas me aparece un error de IMAP con el correo. El correo está enviando y recibiendo correos...
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Hola, Estoy tratando de configurar el acceso a mi servidor de correo electrónico a través de la interfaz IMAP en SERVICIO AL CLIENTE . Estoy seguro de que el uso de la información correcta proporcionada por mi webhots. Sin embargo, la interfaz no tiene acceso a mi servidor de correo electrónico...
- 4 replies
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- IMAP
- servicio al cliente
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Hello, I am trying to configure access to my email server through the IMAP interface in CUSTOMER SERVICE. I am sure to use the correct information provided by my webhots. However, the interface does not have access to my e-mail server and an error message appears: SECURITY PROBLEM: insecure...
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Does anyone make the Customer service feedback system in Prestashop version 1.6.0.9 work with Gmail? Customers can send me messages, but when I reply via the back office they don't get my replies. While it works when I answer the feedback via email, it would have been great to have all the communic...
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Hello, I need to configure my server to support IMAP and/or POP3 and my only question is if any configuration made to postfix, dovecot/courier would somehow affect my Prestashop installation or is it completely independent from these underlying components? My shop is configured to use the PHP ma...
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Respuesta Correo en Prestashop para Servicio al Cliente
juancaps posted a topic in Discusión general
Hola... Quisiera saber si es normal que no se agregue al hilo de una conversación en el apartado de Servicio al cliente Prestashop, el mensaje de respuesta de un cliente a otro enviado desde este mismo apartado por el administrador de la tienda. Ej: 1º Cliente >>> Realiza Consulta desde...- 1 reply
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Hi, I am trying to assign an email box to the customer service on PrestaShop, but after entering the correct details and clicking 'Sync' I get an error to do with CRAM-MD5. My host provider has told me that I need to change from CRAM-MD5 to plain authentications but cannot specify how. Can anyo...
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Hi, I would like some one to shed some light on the Customer Services address inbox IMAP Syncing functionality. I have set-up everything correctly so the emails are going out and emails are being retrieved just fine. So there's NOTHING wrong with my settings. My question is basically on the func...
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- IMAP
- PrestaShop
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