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  1. Hello, I've installed the Knowband Manager gift cards module v2.0.5 from Knowband and I'm encountering an issue. When I use a gift card code, the discount is only applied to the product and doesn't take the shipping cost into account. For example, I have set up free shipping through the 'Carrie...
  2. Hi everyone! I just posted a quick tutorial on how to display the "free shipping starts at" amount, and what is left to spend, in the cart summary page! http://nemops.com/prestashop-show-free-shipping/#.U99bavna6r0 Hope it's useful to someone! Cheers!
  3. Hello, I'm trying to remove the "Free" in the shopping cart text. It shows as free even when a customer is logged in until choosing their shipping address. After a lot of research I am unable to use the same solutions used in previous versions of Prestashop. I've been looking at the back office...
  4. Where are the translations located for the word "Free" in the Ajax Cart and on the Checkout pages. Looked everywhere, but I could not find it. How to change "Free" to something else, and keep this when upgrading? Thanks for the help. Version used of PS: Prestashop 1.7.2.4 (stable bra...
  5. Not too sure where to classify this so here we go! Currently using: PrestaShop 1.7.2.2 In my website, all carriers have been marked to have Free Shipping with no handling charge because customers will only need to pay the shipping fee to the courier when they have received their goods. Howev...
  6. Hi, i have a problem with free shipping. I set up a carrier with weight range like this: and i set up free shipping: but when i add the product to the cart and the total order is over 70€ the shipping cost remain: why? what am I doing wrong?...
  7. Hi, I am trying to setup the following shipping costs (from Belgium, only delivery in Europe): - shipping per weight: I would need an extra shipping cost for orders above 30 kilo, also extra costs above 40, 60, 70 kilo - shipping per price: I would like to offer free shipping for orde...
  8. I got a problem and do not know how to fix. My cart does not add shipping costs and keep showing "free shipping". Tried it all and all configurations. Now they are as: I got a web cafedelospueblos.com in Spain with a major carrier Correos. Dowloaded their module. Followed their instruction...
  9. Hello, I have set free shipping for orders over 50 €. I also have the option for shipping abroad. My problem is that I would like international shipping not to be combined with free shipping. So I would like if someone want shipping in my country then it is possible to get free shippi...
  10. Hello, My free shipping does not calculate final price (base price + impact on price) for products with combinations, It only calculates the base price to all combinations. I set the free shipping to 500 lei at Shipping/Carrier/My carrier/2 Shipping locations and costs EX: Produ...
  11. hi, i offer free shipping for order more than a tot amount, i need that products on sale do not affect total amount. Is there any way to do it or any module that can manege it?
  12. SOLVED! UPDATED. Somehow I figured out how to fix my issue. I went back and made sure my carriers were set up correctly. I did not have an out of range behavior set for each. After creating the range for each carrier and configuring my FREE shipping to be applied for any order over $75 , the de...
  13. Hoi, Ruim 2 jaar heb ik is mijn webshop met bijna 1700 bestellingen online, maar deze is nieuw voor me. Een bekende klant van me besteld gisteren verschillende producten en rekent het totaal bedrag van € 177.80 af met een creditcard. Wat vreemd is dat er 2 facturen worden gemaakt "BYLYLFMS...
  14. Hi, I'm not able to disable free shipping. A carrier was added so that shipping costs are added below € 100,-, but the transport is shown but not charged. As you can see here. Any tips? Thx, Filip
  15. In prestashop backoffice, I'm able to set free shipping from above $50 through shipping preference. sadly, I can't change shipping preference as per groups. What I want is: normally there won't be any shipping cost for cart price over $100 but for group X cart price should be above $180 to get...
  16. Is there a way that I can get free shipping for specific payment methods like a credit card or bank ? Thanks for any answer
  17. Setup 1.16.1.19 , default prestashop Shipping , no add on module. 1) We have products which are packed in glass bottles and need special packing. hence Additional shipping fees (for a single item) in the products -> shipping tab "10" is added per item. 2) Shipping slabs as per w...
  18. Hello, Under Prestashop 1.5.4, I have three carriers and FREE SHIPPING over $99. I need to disable two carriers and just enable one carrier, as I can't ship for free in express. So, I just edited the Cart.php with the following code (note that this only reflects one carrier): // Free f...
  19. Hi, Here the problem, if it is... 1) Carrier setup : the cost is set to 0€ when cart cost over 89€ 2) Cart : I add to cart a product of 89,10€. The shipping cost show me Free so it works 3) Voucher : I add a voucher code of -7€, so the cart cost 82,10€ now, and the shipping cost...
  20. Hi Guys, I need to set free shipping only for the UK and he rest of the world different prices! So I have an issue with setting a free shipping for only one country. I am based in the UK therefore I would like to offer a free shipping to customers within the UK but apply shipping ch...
  21. My shop is shipping rates based on weight. And is three carriers types. I want to display the customer as free shipping to lowest shipping cost and the combined product price. Most of my stores are International shipping is more expensive than product price. Do you have a modules...
  22. Dear All I already posted something similar into the generals forum but it might be at the wrong place there as I cannot get any answers. I have the problem that we offer shipping (eco and prio) with and without tracking. So speaking of four carriers. I have to add 12.- to the carriers wit...
  23. Hi There, I am a new to Prestashop, I have set up a discount saying to give free shipping when minimium cart value is £30. For some reason this is not working and is still offering free shipping to cart values under £30. Help! Its frustrating as I am losing money on this offer,
  24. Hi, I'm having problems with how the shipping rate is applied at the checkout and would like some imput from the experts. I'm currently offering free shipping on orders over €35 and €1.95 for orders under €35. However, if there is a promotion (for example, 3 for 2) the shipping cost is still...
  25. Free shipping is now showing up in the cart no matter what. I have altered translations in front office to show $0.00 instead, but free shipping continues to appear in the drop down cart and pop-up cart. Under shipping/preferences I set free shipping to 0 to disable it, but still free shipping appea...
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