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Found 23 results

  1. Hi everyone (je parle français), I am having an issue with my website for the second time this week. The first time it happened was two days ago, we changed absolutely nothing and the probleme disappeared overnight (i suspected the host for restarting a server or a service). Two days later the issue is happening again (again we made absolutely no changes) Here are some pointers: Prestashop 1.7.8 Thème delights (never use this theme) We use cloudflare Steps to reproduce the problem: - hit any product page https://www.jetattitude.com/17950809-bouee-tractee-jobe-proton-towable-2p-230223004.html - see no picture The images are visible everywhere except on the product page. If someone can take a look and help us out it would be highly appreciated. Thanks
  2. Bonjour, Il semble que Cloudflare ajoute l'en-tête "X-Turbo-Charged-By : LiteSpeed". L'activation ou la désactivation de l'en-tête n'a aucun effet. Quelle option existe-t-il pour supprimer et/ou remplacer l'en-tête et pourquoi apparait-elle sans avoir fait quoi que ce soit ? Je n'ai aucun module "LiteSpeed" Merci par avance et j'en profite pour vous souhaiter une excellente année 2023 😀
  3. Bonjour à tous, Depuis que j'ai configuré Cloudflare sur notre site web hébergé chez Hostinger, on a eu des soucis (notamment pour l'audit GTmetrix qui me sort des erreurs 530, pour réceptions d'emails car dns mal configuré, etc...) Mais ici, j'aimerais fixer autre chose et j'aurais besoin d'un coup de main Nous avons obtenu des modules, et pour configurer ces modules ayant des légers soucis d'installations, le support de ces derniers doit avoir accès à notre dashboard Malheureusement, leur accès au dashboard serait apparemment bloqué, et je présume que c'est de la faute de Cloudflare CDN. Qui ici aurait déjà eu ce soucis, ou alors saurait m'indiquer la procédure à suivre afin d'autoriser de tierce personnes d'avoir accès à notre dashboard, svp? D'avance merci, Christophe
  4. I have a feeling this will be quite a simple one but I need to pull the the delivery address to a theme file (more specifically the country or country id) and I'm not sure how to go about doing that. I found this topic that explains it in some detail but I'm not sure where exactly in the cart file the code needs to be added: https://www.prestashop.com/forums/topic/372465-get-id-country-value-from-cart-id-address-delivery/ And I also found a thread where someone wanted to add it into the payment hook: https://www.prestashop.com/forums/topic/243717-get-shipping-address-in-payment-module/ Any help on this will be greatly appreciated. If you'd like some context on why I need this, I'm using a cloudflare CDN and because of the nature of CDNs it is interfering with the way prestashop handles geolocation, it doesn't seem to stop the right currency from being displayed however it does effect the right tax rule from being applied to that country. I've managed to resolve this for the most cases as Cloudflare passes on the location information in the http header which can be called in smarty with {$smarty.server.HTTP_CF_IPCOUNTRY}. With this I can correct the tax however if for example they are in the US but set their delivery address to be in the UK prestashop would normally update the taxes on the site to reflect the new country however my solution does not do this so I need to add an extra if statement that checks for a delivery country before displaying prices.
  5. So I've got Cloudflare and Prestashop running together to improve load times however a side effect of the CDN is that my cronjobs can only run for a maximum of 90 seconds. Any longer and Cloudflare will send out a 524 error and the cronjob will not be properly launched. According to Cloudflare there are two ways to get around this problem. I can either reduce the size of the cronjob process so it fits within the 90 second window (which is not an option) or I can run the cronjobs on a separate subdomain that Cloudflare has no effect on. The problem with this option however is that Prestashop has something built into it so that regardless of what subdomain you use to visit the site it simply redirects to the main domain. Does anyone have experience with this kind of issue and if so what are the best methods of getting around the problem. Thanks! Additional notes: In my research into this I've found two possible solutions but I don't know how I would go about doing either of them so if you have any ideas it would be greatly appreciated. The first being that I could separate the cronjobs up into several smaller jobs that run together however the cronjobs I wish to use all come from different modules so I'm assuming this would involve extensive modding to the module code to get working. If there is a simple way of doing this I'd be very interested but I'm assuming that's not the case. The other alternative is to get the cronjobs to somehow run through the back office as that area of the website is not affected by the subdomain redirect limitation that the front end of the site has. I'm not sure how I would go about doing this however so if anyone could help me with that it would be greatly appreciated. Both of these solutions seem to involve some modding to the module and ideally I'd prefer a solution that didn't rely on that so I'm free to add new jobs in the future without having to worry about rebuilding them prior so please let me know if you know of any solutions that will allow this.
  6. Hello, I have I have two servers EU and USA. Geo DNS from AWS cloudfront. I have noticed that very rare but sometimes geoDNS is tricky. It redirect customer after the order to wrong shop and there is no order in BO. Payment is done, but there is no registration order. Have you faced with similar problems? I think that is because on payments like paypal there is no redirect to correct server by IP or something for better return/validation of the server side. It use domain but it is wrong redirected. The same problems with stripe. No errors in logs, nothing. I think that is only related to geoDNS. Is there any way to add something to Stripe module or Paypal module like IP? Have you had a similar problems?
  7. I have installed PrestaShop without any issues on Ubuntu server running apach2 with all prerequisites. However it was initially running on IP address. I later reinstalled PrestaShop after finishing DNS change for new domain name because side was reloading from domain name to IP address. After reinstalling - I noticed that Admin panel keeps logging out on any action or when any link is clicked. I tried all proposed solutions for PrestoShop v1.6 - it didn't help or didn't apply to v1.7. My DNS name is managed by CloudFlare.
  8. Люди добрые помогите пожалуйста победить "Циклическое перенаправление на странице" под CloudFlare. Админка работает частично, в настройки магазина зайти не могу. Веб сервер nginx+php-fpm. Nginx конфиг: В админке CloudFlare включил: Always Use HTTPS и Automatic HTTPS Rewrites, так же прописал Page Rules редирект с www. Прошу помощи с решением сложившейся ситуации. Спасибо.
  9. Hello! I'm having a problem accessing the "Transplant a module" page on prestashop 1.7.4.3 I do not find problems on other pages of the backend but only in this. Host is Hostinger and Cloudflare for CDN. I activated the _PS_MODE_DEV and I receive the errors log as in the attached pdf. Can someone help me? Error.pdf
  10. Καλησπέρα σας, ένας πελάτης έχει ένα site σε PS 1.6.1.18. Με τα modules που ζήτησε κατά καιρούς το αρχικό load του site είναι αρκετά μεγάλο, περίπου 6-7 δεύτερα μέχρι να εμφανιστεί η σελίδα. Αν το ρίξω το site πάνω στο free account του cloudflare, θα βελτιωθεί ή κατάσταση; Ή να αρχίσω να βγάζω/αλλάζω modules; Ευχαριστώ εκ των προτέρων.
  11. Dear All. I just upgraded Livezilla to version 7, and i face an important issue. It seems that prestashop in some way prevents Livezilla client to communicate with Livezilla Server. For example, If i try to start a chat i will never receive any notification server side, if i try to send message from the client same thing happened impossible to send it. I try to troubleshoot this issue for 2 days now and i don't know what is going on, Livezilla version 6 was working like a charm. There is high probability that is related to prestashop, because everything works fine if i try Livezilla on the configuration page of Livezilla on my server (www.My-Web-Site.com/livezilla). For the records, nothing fancy on my website, theme is the one provided with PS 1.6 (bootstrap something) i just have facebook login module but i didn't try to deactivate it during my investigations. Hope will get some help. Thanks. Edit: I tried to disable both of the Facebook module i use on my shop but it didn't change the situation.
  12. I will start with my own experience and Ps 1.6 .08: Easy to configure, I just changed name servers and everything was set from there on, no additional changes besides leaving the security option essentially off and the catching and performance to the highest available option for best performance. With these settings and after testing for one week it went like this: On google page speed it starting to beat another website that I didnt have with cloudflare on the "server´s time to response", but on day 3 it turned around and now it has been another 3 days in which the cloudflare site give s the warning option of server takes 0,56 seconds to response while the site not linked to cloudflare gives no warning. With other testing sites I get a mix of results sometimes in favor of cloudflare, sometimes against it, so overall my experience is telling me that it may not be worth it at all. Has anybody had a clearer experience with cloudflare when it comes to performance? Thanks
  13. Hi, I need a little help..I have prestashop version 1.6.0.9.. My website https://klontongjack.com I need a little help. My product image wont showing after i use SSL from cloudflare..It show wrong URL to my homepage. if i saw from my sitemap, my product picture successfully rewrite to https..but link url on product page direct to homepage.. if anyone can help me, i would be very gratefull.. Ty PS: sorry for my bad english
  14. Hi I installed ssl certificates on my website around 20 days ago from cloudflare by routing my nameservers to cloudflare nameservers, and now i want to remove my website from cloudflare as well as delete ssl certificate I tried Doing It by Directly Deleting Website from cloudflare and then deleting ssl certificates from cpanel and changing configuration in prestashop to not use ssl.. i changed name servers back to Hostgator.. i am having problem to access admin panel of prestashop without ssl i.e., on http when i try to login it redirects to the same url adding "&redirect=AdminDashboard" to it.. and https is not available as i deleted it now today i changed nameservers again to cloudflare and installed ssl and now its again working on https and on http the results are same, it redirects and dont work Please Help ASAP.. How to Remove ssl and change back my nameservers to hostgator and use admin panel of prestashop on http..
  15. I have been using Cloudflare as an extra security layer to prevent DDOS attacks and hacking. I am having some problems with orders now and was hoping someone can shed some light on this issue. I was receiving orders just fine before. Nothing else has changed that I know of. Customer creates a cart, is directed to Paypal for payment, pays, and then sometimes the order is not confirmed in Prestashop. There is no evidence of the order being completed. The only thing that is left is what looks like an abandoned cart. Payment is received just fine. Nothing in the customer order history. No email confirmations. This problem is intermittent. Sometimes orders complete, and sometimes they don't. I figured there may be some communication problem between Paypal and Prestashop with Cloudflare in the middle? This happens a lot and is a big problem. Any help would be greatly appreciated. Thanks!
  16. Un mio cliente ha un server Debian su cui gli ho installato VestaCP per il lato web server. Per la gestione dei DNS ho registrato il sito su CloudFlare quale ho attivato anche il pacchetto SSL gratuito (richiestomi per le necessità del negozio). Attivando l'SSL sul negozio ho notato che comincia a rifiutarmi le connessioni oppure che ci sono troppi reindirizzamenti (loop redirect). Come posso risolvere questo problema in modo tale che la connessione criptata si attivi solo nella parte degli account e dell'amministrazione, quindi visitazione normale del sito no? Spero in un vostro aiuto.
  17. I had major problems in backoffice when Cloudflare was activated. If someone faces issues like: "After updating to 1.6.0.11, in modules search is not working (e.g. I write Paypal and nothing happen) and also the filters installed-not installed." "Another problem ist that when I do a roll over the menu on the left , the menu doesn't pop up." Further many modules where not working correct. Just as a example the upgrade module where I can not make a roll back. Spent several hours searching for the solution :Deactivate the Cloudflare Rocket Loader™ (Web optimization) Automatically asynchronously load all JavaScript resources
  18. I am trying to use MAxCDN in conjuction with Cloudflare on my prestashop 1.5.4. I know MAXCDN supports Prestashop, so does Cloudflare. MaxCDN also supports Cloudflare to be used with it. I was able to setup the MAXCDN however SSL give issues and the links breaks. Can anyone provide me step by step instructions on how to setup MAXCDN and CloudFlare on my prestashop website. Thanks
  19. Hello All, I am new to PrestaShop - I was giving it a test drive in comparison to my current setup and I am having a very difficult time with Multi Stores in regards to separate domains. I have searched tirelessly here for 2 days for answers but do not seem to find anything exactly like I am looking for. I am running v1.6 and followed this documentation for setup: http://doc.prestashop.com/display/PS16/Managing+Multiple+Shops This is where I am trying to get, and the problem I am having. I have my main site as Site1.com/test and my second multi shop at Site2.com The hosting is Cpanel based and is VPS account so I have complete control. DNS is controlled via CloudFlare and points to the same IP on both domains, naturally. Updates/Changes in redirects and such are instant since I utilize CloudFlare. I have tried with and without "parked domain" via cpanel but I still don't get the result I am looking for from items I found here. I want/need Site2.com to display its unique URL once pointing to Site1.com - If this is truely capable of PrestaShop multistore Right now Site2.com just forwards to Site1.com/test and displays that in the address bar - I can't do that. Please let me know if any details are needed for me - any assistance is largely appreciated!
  20. I have setup cloudflare for my prestashop website. In backend each time i refresh a page it points me to backend login page, it logges me out. In customer account this behavior does not happen. If i login as a customer it works fine. I have created a rule in cloudflare settings with url pattern matching my backend: example.com/admin123/*. No results, same behavior. I think it is a cookie issue. Anyone has any ideea on how to solve this?
  21. Zdravím, ať jsem hledal jak chtěl, nenašel jsem (možná neumím hledat ), tak snad někdo poradí. Mám PS 1.5.6.2 a rád bych využil záložku "Nástroje - Výkon." Poraďte prosím s dvěmi věcmi. 1) CCC (kombinace, komprese a cache) - jak správně nastavit a hlavně 2) Media server (použito pouze s CCC) Jak správně nastavit a propojit s CloudFlare? Díky za každou radu.
  22. I activated cloudflare in a pro account and when using SSL , website completely broken, it gives mobile theme mixed with desktop theme . Attached images (A)without and (B)with SSL SSL ....... When i paused cloudflare ,SSL working fine with green padlock but when using cludeflare i get orange padlock and website completely broken. I cleared cache,purged cloudflare ,now i deactivate the mobile theme . I don't know how to fix this.
  23. Hi, i'm again evaluating CloudFalre Capacities for Prestashop (1.4.8) It seems to work well but i'm dispapointed for two points : . no plug exists for Prestashop : IP addresses for carts are those from CloudFlare and the real ones . admin : when you want to filter orders or to check orders or accounts on several pages, ths system doesn't work Positive is the speed : my website is working 2x faster minimum Team, Do you have any other experience with CloudFlare ? Do you know if there is a module to correct the troubles with the ip addresses ? Thank sfor your feedback Regards
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