jcmil

PrestaShop 1.5.6.1 For some reason text displays in the shop but does not appear in the BO. See attached views of same page. I cannot edit or update anything but price & quantity. I cannot add new pages as these will show in the BO but not in the shop. This flaw is obviously critical to operations...it 'just happened' as far as I can tell. Anyone have any idea how to fix this?

I have a problem with 2.3.9 on ps 1.6 It hangs or gives a 404 after about 60 seconds when I try to generate a sitemap. Additionally it will also log me out of the BO as it fails. Have tried uninstall/reinstall to no avail. Rolling back to 2.2.6 (posted above) makes no difference. Tried different browsers, same problems. Guess I have to try a 3rd party sitemap generator...

Same issue. PS 1.6.0.5 This extends to multiple x.00 KG weights See attached No 1.00 KG range allowed... No 2.00 KG range allowed... I can add 0.99999999 & 1.0000001 but that is just crazy.

OK that makes sense. Thanks for taking the time to reply

Thanks for the reply, I meant which header.tpl, there are a fair few of them dotted about... Only the tpl in ganalytics? Sorry if that sounds dumb! Not sure which tpl covers everything that Google wants to look at.

I just switched to the new Universal Analytics. I added my ID to the google analytics module 1.4.3 in PS 1.5.6.1 & that is seen OK. Am I right to assume I also need to add the correct version of the below into a header.tpl {literal} <script> (function(i,s,o,g,r,a,m){i['GoogleAnalyticsObject']=r;i[r]=i[r]||function(){ (i[r].q=i[r].q||[]).push(arguments)},i[r].l=1*new Date();a=s.createElement(o), m=s.getElementsByTagName(o)[0];a.async=1;a.src=g;m.parentNode.insertBefore(a,m) })(window,document,'script','//www.google-analytics.com/analytics.js','ga'); ga('create', 'UA-000000-0', 'blah-blah.com'); ga('send', 'pageview'); </script> {/literal} Which header.tpl exactly? Thanks in advance.

@Nemo1 If I add 'description' => array('type' => self::TYPE_HTML, 'lang' => true, 'validate' => 'isCleanHtml'), to my category.php is it likely to break anything? (Partial function being better than none...) 'description' => array('type' => self::TYPE_HTML, 'lang' => true, 'validate' => I am obviously curious to know why this string doesn't exist at all in my files.

Never mind, at least it's something for me to look at! I cannot find the string in that file or any of the files using a search. isString is easier to find but it isn't in a category.* file. Is there any difference between 1.4 & 1.5? I'm using 1.4.11.0. Also wonder if perhaps this code should be written by something during the install/upgrade & thus something went wrong & is now missing.

Curious. The only category.tpl I have is in /themes or /mobile (themes) Neither has more than 90x lines. True for server filees & the PS installer. I searched for the string 'description' => array('type' => self::TYPE_HTML, 'lang' => true, 'validate' => 'isString'), & just isString in all files & got nothing. What am I missing?

Thanks for the suggestion Nemo1 I have extracted/uploaded the file from the install package. Hasn't changed the behavior.

Thanks for reply Nemo1. No, the characters are all normal a-z latin. Only started after the upgrade. I assume it is a BO - DB issue.

Is it possible to order the results from clicking the PS tag-cloud? ie can I set a default sort rather than have the current neutral setting? Would like the choice to order by price, name etc for customer results. I'm using PS 1.4 11.0. TiA

Suddenly received an IPN error msg from Paypal on this fault - Can the validation.php posted above be used on PS 1.4.11.0, if so can it go into the PP module dir without any editing? I do not see a validation.php file anywhere in the Paypal plugin dir, other modules do have it. It's not on the server. Tried upgrading my PP module to 3.5.7 & discovered that I suddenly got the "You must register at least one phone number" error on a/c creation. This http://www.prestashop.com/forums/index.php?/topic/100841-make-phone-number-not-required/page__view__findpost__p__661893 solved it. Didn't expect these old issues to appear in this build of PS.

Haven't found a solution for this error yet. I have resolved the xml generation hang & 0byte sitemap problem however. Unpacked the plugin from the installer package & FTP'd it onto the site. The upgrades install was obviously corrupt.

I finally upgraded my old 1.4.2.5 install using v1.0.25-1-Click Upgrade to 1.4.11 - first time I've ever got an upgrade to work on 1.4.x ! Thanks Devs It pretty much seems to be working - my products are intact & I can create user accounts & shop etc I can create new products BUT I cannot update old ones. When I try to edit descriptions etc I get the following error :- the field description (English (English)) is invalid (see pic) Any ideas on how to solve this would be greatly appreciated. Also wondering about the sitemap generation. Still 0 bytes after 10 mins.

Thanks for the reply, I'd heard Opera had issues but IE is worse I think. I hoped that upgrading wouldn't be the only option. I have tried numerous times in the last 12 months to upgrade. All fail. Doesn't matter what I do, it works on a WAMP but never in a live environment. & going further OT I'd like to do a clean install & add my existing DB but that never works.... My only recovery option is to wipe the server partition & manually copy back the old data. Subsequently I am reluctant to try as I know I'll lose a day of store activity & be no further forward.

I have the same issue on PS 1.4.2.5 - no upload remains in the download folder. With Opera 12.12 b1707 the file appears to upload - I can see KBs uploading. Then once all data is transferred I get the msg I can upload via FTP but then cannot select the file from the BO nor can I rename as it is a 'random' name being generated. Using IE 9 I can't even get 1byte to upload, the page immediately refreshes & I get the above msg. I would really like to use this feature any help appreciated.

To confirm the continuing occurrence of this 'error' - PS notes an error has occurred on all transactions. It says the error log in BO is updated with details. No details ever appear in the log however. It appears that the PP feedback of transaction details is being lost. The Bold Black text that begins - PayPal response: TIMESTAMP -> no longer appears on any transaction form.

A little follow-up - I am seeing some random errors when quantity discount is invoked. Nothing is specified in the error log msg except - "Unfortunately, new log alert message has been saved." The log of the error in BO was absent in the last instance. The error seems related to output via Paypal such as info on the invoice. I have had a PP receipt that shows an item number instead of the item description & there has been an instance of PP not passing the transaction ID to the customer. The upside is the pricing & transaction occur correctly. Its the details of the transaction that are being muddled. Any ideas appreciated.

So far so good!

Thanks for the info. I installed the backward compatibility module then uploaded the PP module - my modules page now looks like this - it does load past this point if I log out & in again. I didn't get to the point of seeing the file upload & be selectable for install. Screen changed during/at end of upload & now I'm stuck... UPDATE Somehow I recovered it by playing with the positions/hooks selection & it's working OK

Thanks for the reply PP module 2.4 on PS 1.4.2.5

I'm wondering if I have a corrupt file here. Suddenly I get - when trying to checkout with discounted items. I see this error 10413 has existed in earlier versions of the paypal module but I can't see what I need to do to fix it. If only 3 items from http://www.mp-comp.c...juice-16mg.html are added to the cart, checkout is fine, add 4 or more the quantity discount becomes active & Paypal errors out. Any Ideas? Can I upload a clean tpl of some sort or is it the PP module?

In answer to my own query.... The database was corrupted by the failed upgrade to 1.4.8.2 using the autoupgrade module. Completely restoring the DB pretty much sorted it out. However since this upgrade attempt & rollback I now have issues with S&H. (Info on this issue at that topic) Given the 'critical' issues of downtime the upgrade process could be improved. Or I would like to think that it could be improved....

I guess this is a bit OT but I recently reviewed the abandoned carts list in the BO & found a strange pattern. Periodically every product in the store is added to a cart, one by one. This process of generation per item takes a few seconds, then a new cart is started & another product is added. I deleted over 1000 of these robot cart fills last night. Blocks of entries from 10-20 to 100-200 in number. (See attached jpg) [& Why isn't there a range select in the BO !!! Not being able to shift click really dragged the editing out... Or do I just not know how to do it? ] ------Looks like Prestascopes' Clean Carts may be the answer to the tedium here! I assume this is a robot as generating that many carts in so short a time is unlikely for a human.- Which robot & why? I'd like to block it as it messes up the stats amongst other things. What is the easiest way to track & block this parasite? Anyone else seeing this?