benwiggy

Can someone tell me where the php.ini file is? I've also got this error about memory limit when uploading images. Is there a setting somewhere in the BackOffice for image filesize? Thanks

Yes, that's it. Silly me, I was looking under Preferences > Images.

I want to change the default image that says "No image Available". I can't seem to find a way to do this in the Back office. Any tips? Thanks.

Anyone?

It turns out that there's a "Mail Alert" module that needs to be installed and configured. Hopefully, this will help the 40 people who viewed this thread but didn't have the answer.

I have the correct email address in: Preferences > Store Contacts Customers > Contacts (Webmaster and Customer Service) Administration > Preferences: Notifications are all ON. Advanced Parameters > E-mail, I have use PHP mail. Test emails to the same address used above works. People are making orders, but I'm not getting an email! This is a major issue, as if I don't check the shop, I don't know about the order! Please, can ANYONE help with this?

No ideas? I've given up on any further configuration of my Front Office, but this is pretty crucial to the running of the shop. Thank you.

I'm not getting an order confirmation email when I get an order. Sending a test email works, and sending an email from the "Contact Us" form also gets through. The customer gets an order confirmation, as well. The only email not getting through is order confirmation. Any thoughts? I'm on 1.6.0.9

There are existing modules for Social Media and PayPal payment icons. Just transplant them to the right column hook.

I really need these products displayed wider, as the text of the words is being clipped (not truncated, actually clipping a character in half!) I figure it's somewhere in this line (59) of product-list.tpl: <li class="ajax_block_product{if $page_name == 'index' || $page_name == 'product'} col-xs-12 col-sm-4 col-md-3{else} col-xs-12 col-sm-6 col-md-4{/if}{if $smarty.foreach.products.iteration%$nbItemsPerLine == 0} last-in-line{elseif $smarty.foreach.products.iteration%$nbItemsPerLine == 1} first-in-line{/if}{if $smarty.foreach.products.iteration > ($smarty.foreach.products.total - $totModulo)} last-line{/if}{if $smarty.foreach.products.iteration%$nbItemsPerLineTablet == 0} last-item-of-tablet-line{elseif $smarty.foreach.products.iteration%$nbItemsPerLineTablet == 1} first-item-of-tablet-line{/if}{if $smarty.foreach.products.iteration%$nbItemsPerLineMobile == 0} last-item-of-mobile-line{elseif $smarty.foreach.products.iteration%$nbItemsPerLineMobile == 1} first-item-of-mobile-line{/if}{if $smarty.foreach.products.iteration > ($smarty.foreach.products.total - $totModuloMobile)} last-mobile-line{/if}">

Yes, I've got a similar thing. Brand new shop: imported 138 products all at the same time: only 2 products showing in Top Sellers, and they never change, even after ordering 50 of something else.

Thanks. It's reduced the number, but hasn't increased the size to fit. There's just a "gap" where the fourth one was. How do I make them larger to fit the middle column?

My Home page has Top Sellers tab on it, which displays a grid view of 4 products per row. My Products pages have 3 products per row in Grid View. How do I alter the Top Sellers tab to have the same number of products per row as the Products pages? Thanks

Thanks. Yes, I found that bit in product.tpl and commented out the whole if statement.

I can use BBEdit to search for "Condition" in all the files online, and then I can go in an delete each one. Thanks for your help. Sorry -- lots of questions. Trying to get new 1.6 site up from scratch after old 1.3 one was destroyed by a Wordpress virus.

There are indeed now tabs (Ah!) for New products and Top Sellers. Featured may need a bit more work. It seems I need to hook the mdule into BOTH displayHomeTab and displayHomeTabContent for it to work!!! As ever, not sure I understand what's going on, but I think it's moving in the right direction! Thanks

I was afraid of that. Oh well, I'll see what I can find. Thanks

The product pages have all got "Condition: New" on them. Is there a preference in the BO anywhere to remove this, or have I got to manually edit some .tpl files somewhere?

Hmmm ..... So the modules I mention should be in displayHomeTab....? Is there anywhere I can find out which modules go in which sort of hook? What sort of modules go in displayHome, then?

I tried to put some modules -- Top Sellers, Featured Products, New Products -- onto the Home page. They appear on the LiveEdit Home page, with products listed, but not on the "real" Home page. Any idea why this might be? And I'm not entirely sure of the difference between displayHome, displayHomeTab and displayHomeTabContent. Thanks

It seems that some modules don't work in some hooks. How you find out which ones work in which positions, I don't know.

How do you find out which modules work with which hooks? Not to worry, I may have found a way of doing something that's close to what I want. Thanks.

Thanks. I've turned off Right Column for Products, but I still can't add a module to the Home Page hook. Every time I try, I get "This module cannot be transplanted to this hook". I've tried things like User Info Block, Viewed Products Block, and hooking them to displayHome, displayHomeTab and others, but I get the same message. What am I doing wrong?

Oh, that's annoying. How do I get a module in the Right hand column only on the Home page, then? I've got another post about not being able to add modules to the Home page hook. Or how do I make the button smaller, whichever is easiest?

I've made a copy of the default theme, but barely modified it. I haven't touched the CSS or any .tpl files at all. I've got this huge "Add to Cart" button. Anyone know how or why?