Joe Mattel

Hello, After few tickets raised with my hosting company (by the way great support), checking the servers, checking my website BO etc...it does not seem to be an issue with their servers. They have asked me to ask Prestashop support to check the issue. Anyone knows how to go about it?

Many Many thanks yaniv14. I really really appreciate your kind support, follow up and helping me out. I have now raised the issue with my hosting company and waiting for the reply. Bill! thanks also for jumping in and helping. Will post the outcome here for other to read.

OK! i see that. Should the problem be redirected to my hosting comp.

Bill, 1- Compilation is setup to force compilation (got that from other forum) 2- turned cache off 3- deleted all files under cache except index files ====> still images not displaying on FO Thanks for the support

1- Did that 2- Resave friendly urls setup 3- generated images 4- created a test new product with image ===> still images not displaying on FO

Below is the file you requested. Thanks again for the support. # BEGIN WordPress <IfModule mod_rewrite.c> RewriteEngine On RewriteBase / RewriteRule ^index\.php$ - [L] RewriteCond %{REQUEST_FILENAME} !-f RewriteCond %{REQUEST_FILENAME} !-d RewriteRule . /index.php [L] </IfModule> # END WordPress # ~~start~~ Do not remove this comment, Prestashop will keep automatically the code outside this comment when .htaccess will be generated again # .htaccess automaticaly generated by PrestaShop e-commerce open-source solution # http://www.prestashop.com - http://www.prestashop.com/forums <IfModule mod_rewrite.c> RewriteEngine on RewriteCond %{HTTP_HOST} ^pranadeals.co.za$ RewriteRule . - [E=REWRITEBASE:/] RewriteRule ^api/?(.*)$ %{ENV:REWRITEBASE}webservice/dispatcher.php?url=$1 [QSA,L] # Images RewriteCond %{HTTP_HOST} ^pranadeals.co.za$ RewriteRule ^([0-9])(\-[_a-zA-Z0-9-]*)?(-[0-9]+)?/.+\.jpg$ %{ENV:REWRITEBASE}img/p/$1/$1$2$3.jpg [L] RewriteCond %{HTTP_HOST} ^pranadeals.co.za$ RewriteRule ^([0-9])([0-9])(\-[_a-zA-Z0-9-]*)?(-[0-9]+)?/.+\.jpg$ %{ENV:REWRITEBASE}img/p/$1/$2/$1$2$3$4.jpg [L] RewriteCond %{HTTP_HOST} ^pranadeals.co.za$ RewriteRule ^([0-9])([0-9])([0-9])(\-[_a-zA-Z0-9-]*)?(-[0-9]+)?/.+\.jpg$ %{ENV:REWRITEBASE}img/p/$1/$2/$3/$1$2$3$4$5.jpg [L] RewriteCond %{HTTP_HOST} ^pranadeals.co.za$ RewriteRule ^([0-9])([0-9])([0-9])([0-9])(\-[_a-zA-Z0-9-]*)?(-[0-9]+)?/.+\.jpg$ %{ENV:REWRITEBASE}img/p/$1/$2/$3/$4/$1$2$3$4$5$6.jpg [L] RewriteCond %{HTTP_HOST} ^pranadeals.co.za$ RewriteRule ^([0-9])([0-9])([0-9])([0-9])([0-9])(\-[_a-zA-Z0-9-]*)?(-[0-9]+)?/.+\.jpg$ %{ENV:REWRITEBASE}img/p/$1/$2/$3/$4/$5/$1$2$3$4$5$6$7.jpg [L] RewriteCond %{HTTP_HOST} ^pranadeals.co.za$ RewriteRule ^([0-9])([0-9])([0-9])([0-9])([0-9])([0-9])(\-[_a-zA-Z0-9-]*)?(-[0-9]+)?/.+\.jpg$ %{ENV:REWRITEBASE}img/p/$1/$2/$3/$4/$5/$6/$1$2$3$4$5$6$7$8.jpg [L] RewriteCond %{HTTP_HOST} ^pranadeals.co.za$ RewriteRule ^([0-9])([0-9])([0-9])([0-9])([0-9])([0-9])([0-9])(\-[_a-zA-Z0-9-]*)?(-[0-9]+)?/.+\.jpg$ %{ENV:REWRITEBASE}img/p/$1/$2/$3/$4/$5/$6/$7/$1$2$3$4$5$6$7$8$9.jpg [L] RewriteCond %{HTTP_HOST} ^pranadeals.co.za$ RewriteRule ^([0-9])([0-9])([0-9])([0-9])([0-9])([0-9])([0-9])([0-9])(\-[_a-zA-Z0-9-]*)?(-[0-9]+)?/.+\.jpg$ %{ENV:REWRITEBASE}img/p/$1/$2/$3/$4/$5/$6/$7/$8/$1$2$3$4$5$6$7$8$9$10.jpg [L] RewriteCond %{HTTP_HOST} ^pranadeals.co.za$ RewriteRule ^c/([0-9]+)(\-[\.*_a-zA-Z0-9-]*)(-[0-9]+)?/.+\.jpg$ %{ENV:REWRITEBASE}img/c/$1$2$3.jpg [L] RewriteCond %{HTTP_HOST} ^pranadeals.co.za$ RewriteRule ^c/([a-zA-Z_-]+)(-[0-9]+)?/.+\.jpg$ %{ENV:REWRITEBASE}img/c/$1$2.jpg [L] # AlphaImageLoader for IE and fancybox RewriteCond %{HTTP_HOST} ^pranadeals.co.za$ RewriteRule ^images_ie/?([^/]+)\.(jpe?g|png|gif)$ js/jquery/plugins/fancybox/images/$1.$2 [L] # Dispatcher RewriteCond %{REQUEST_FILENAME} -s [OR] RewriteCond %{REQUEST_FILENAME} -l [OR] RewriteCond %{REQUEST_FILENAME} -d RewriteCond %{HTTP_HOST} ^pranadeals.co.za$ RewriteRule ^.*$ - [NC,L] RewriteCond %{HTTP_HOST} ^pranadeals.co.za$ RewriteRule ^.*$ %{ENV:REWRITEBASE}index.php [NC,L] </IfModule> <IfModule mod_expires.c> ExpiresActive On ExpiresByType image/gif "access plus 1 month" ExpiresByType image/jpeg "access plus 1 month" ExpiresByType image/png "access plus 1 month" ExpiresByType text/css "access plus 1 week" ExpiresByType text/javascript "access plus 1 week" ExpiresByType application/javascript "access plus 1 week" ExpiresByType application/x-javascript "access plus 1 week" ExpiresByType image/x-icon "access plus 1 year" </IfModule> FileETag INode MTime Size <IfModule mod_deflate.c> <IfModule mod_filter.c> AddOutputFilterByType DEFLATE text/html text/css text/javascript application/javascript application/x-javascript </IfModule> </IfModule> #If rewrite mod isn't enabled ErrorDocument 404 /index.php?controller=404 # ~~end~~ Do not remove this comment, Prestashop will keep automatically the code outside this comment when .htaccess will be generated again

Yes...the site is Prana Deals From which specific directory should i extra it. Thanks for the support.

Hello, Yes it does. Image on FO are re-displaying after turning URLs friendly off.

hello, Thanks for all your suuport. To answers your questions: 1- I can see all pages - product pages, category pages etc...but no images 2- I contacted my hosting company and the necessary was already setup. Using apache. 3- I regenerated the images sevveral times but no image on the FO. But they show in the BO 4- Adding a new image was tried without success...yes on BO but no on FO I am actually a bit surpise that this issue does not have a solution. It must have happened to people out there. I have ready many forum and other sites with people that have similar issues but no straight forward answer. I am not going to take the risk to alter with files and programming. Why is Prestashop support not pressing to sort out these kind of issues asap? I am disapppointed. Not good. Happy to hear anyone that could help. Thanks in advance.

Hello, I am using PrestaShop™ 1.5.4.1 with default theme. After turn on and successfully activating friendly Urls, my Front Office pages are not showing product images anymore except in Slider. Any reason? solution? Thanks a lot, Joe

Hello, I have done the following: - setup a new carrier; - made the carrier the default; - under shipping - feed i can see that no zone is displayed. However, localization - Zones Africa is active. but still not working. Dont know anymore...i have deleted all the other carriers that were setup by default with installation. Any other suggestion...may be i need to re-install the apps.

Hello, i have a problem with setting up shipping/carrier. I think i correctly configure it but for some reason it does not work well. When i checkout and i reach the shipping section, it always says "your carrier does not deliver to this address" i have tried almost all but without success. Any suggestion or help is appreciated. regards, Joe