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Project assigned ! Thank you all for your offers

Hello, I got your error Lucifer now, while trying my website on IE 10, been a long time testing only on chrome... When trying to create a new account, IE pops up this error: TECHNICAL ERROR: unable to load form. Details: Error thrown: [object Object] Text status: parsererror So knowing that lately i have installed my Avast antivirus Addon (to tell me if webpages are secure and bla bla bla..) I have disabled it and restarted IE, and the error disappeared... I didn't go further to see if this error comes up on other pages or requests.. and i'm not sure if this could be a solution for you.. at least try disabling all your IE addons and restart it and check your website. If you are still getting the errors and all addons disabled, maybe try disabling your antivirus software or the webshield for example.. I'm just assuming that it is related to an antivirus activity... if your problem is solved then check the parameters of your web protection of your antivirus.. Cheers !

Hello Developers, I need to allow guests to request a quote for articles that are set as "Not available for order". I am not aiming for any sophisticated Quoting module, my request is as simple as sending myself an email about a quote request for a specific article with the chosen attributes, i'll then manage the rest manually. So i started by adding an "if statement" in the product.tpl that changes the [add to cart] button into a [Request a quote] one if the product is Not available for order. {elseif !$product->available_for_order} <a class="thickbox" href="the form to submit?content_only=1"><input type="button" name="SubmitQuote" class='exclusive' value="{l s='Request a quote'}"/></a> Your job will be to put an action on that button, that opens a form in a thickbox, containing the Product Name, reference, and quantity chosen, then the selected attributes. The guest should also input his name* , email* and comments. Then a [submit request] button would send all that info to my "static" email address, and a confirmation also is sent to the guest's email address (after validation of the email field). A successfully submitted message will appear under the button or on a new page within the thickbox. Notes: I have PS version 1.5.4.1 and using Attribute Wizard Pro module from Presto-Changeo.com for my attributes. My theme is not the default theme. If you are interested, please PM me your quote and your IP to add to the BO maintenance. Best regards,

theboinia, this topic is solved.. plz read again the whole discussions above carefully, you will then know how to fix it... if not, then ask again what is not working for u from the above solutions.. Goodluck

Hi Bellini, thank you for your prompt answer,,, I have checked within paypal.. all info are ok.. customer email is correct, even in both emails i receive.. so PS is submitting the correct emails.. but i'm still receiving the customer intended email to my inbox.. I still think this is a PS issue.. the emails i receive are from service@paypal.com.. but in the TO field.. one is for me (name and email correct) and the other is for customer's name but my website email.. This means, the owner of the merchant email has become the customer ... if you know what i mean.. Thanks again.. Paypal module version 3.5.7

Hello, When i choose paypal as payment option , and redirected to paypal website, all info (cart and customer) are well submitted.. but after payment success, i (the merchant) receive both emails confirmation from paypal, one is normally for me, telling that a customer paid me, and the other should go to customer telling him he paid the merchant.. I searched all the paypal module's php files, but all seem submitting the correct customer email address.. so i don't understand why i am receiving both emails from service@paypal.com... PS: credit card i am using is not same registered in my paypal account. PS 1.5.4.1

Bonjour, Voila maintenant 3 heures que je me casse la tête avec ce problème qui peut passer inaperçu, Scénario: Un client décide de payer avec Paypal, et le voilà sur Paypal avec toute l'info de sa commande et de lui en tant que client sans problème (cela veut dire, son nom, son adresse, et son email.. tout est juste) Problème: Quand le paiement est réussi, PS envoi les emails de confirmation comme d'habitude, mais tout le monde connait que Paypal aussi envoi des confirmations depuis "service@paypal.com", normalement un email pour moi (le marchand) comme quoi un client X m'a payé, et ce client X doit recevoir un email comme quoi il m'a payé... sauf que ce mail vient chez moi .. donc les 2 emails de Paypal sont envoyés chez le marchand. Investigation: Dans mon compte Paypal, tout est juste, l'email du client aussi. Dans les confirmations de Paypal et de PS, tout est juste aussi. L'email que je reçois au lieu du client, vient de service@paypal.com pour le nom et prénom du client mais sur mon email ce qui est faut et trop bizarre. Alors, je me suis jeté sur tout les PHP du module Paypal, en cherchant "email" et il me semble que l'email est bien celui du client...... pas sûre ?! Pour info, la carte de crédit que j'utilise pour mes tests n'est pas la même enregistrée dans Paypal. Quelqu’un a passé par là ? ou qui peut m'aider à trouvez la source de ce problème. Mille merci.. PS 1.5.4.1

Very good Nihi ! I was waiting for such solution, I didn't thought of changing the image extension and modifying the header.tpl, my thoughts were stuck on the JPEG, GIF and PNG formats as said in the BO.. and tried to get the best out of them. Your solution is amazing, not only when printing, also on screen when zooming the pdf file, the logo is just like any text font, always CRYSTAL CLEAR !!!! I guess this thread should be marked as SOLVED ! Cheers Nihi !!

Hi IDR, Well displaying the pdf in actual size is just a visual trick on screen.. as you said once you zoom it shows bad image. The real result we are looking for is also when you print the pdf.. (on paper, is the real result no matter what zoom you have on screen) I tricked this for now as a temp solution.. I have created a White JPEG (600x200 pixels) (300 dpi) and imported my logo into the upper left corner and scaled it according to the size i want on my invoice header... (of course your logo should not fit the whole image size, maybe 2/3rd of the width, make sure to put it on the top and the left).. save this jpeg normally with highest quality (NOT for web and mobile devices).. then upload and test. make sure also the JPEG quality in tcpdf.php is 100 not 90 (search "quality" in the file and whenever you find jpeg quality = 90 change it to 100) This is a better result than before (not crystal clear though).. let me know if it works for you. Cheers.

Hi Yoyou, You are welcome buddy, About the homepage images, I can't help as i have different template, I don't really remember the sizes of the default template, but as a rule of thumb, either upload same size images as in demo when you installed the default theme (or prestashop) or play with the Css files to adjust the size of the image slider module. Unless you meant the images you are uploading for the home page are not displaying.. or you don't know from where to do this, then i'm wondering where were you uploading these images from your back office as you said.... these can be found in Module > modules .. search for image slider and click on Configure.. (try uploading same size images as the module shows you by default).. What do you mean about the contact us page ? I strongly recommend that you read the guides or search the forum for each specific question.. Cheers.

Hi yoyou, Did they disappear from your website ? (manufacturers and suppliers) ? If not, goto Modules > Modules and search for Manufacturers Block and Suppliers Block and disable them or uninstall them. About sitemap, when you go to your website.com for example.. if you have a link above for sitemap click it, or add in address bar /sitemap See if you still have the links for manufacturers and suppliers, if so, you need to comment the links code from sitemap.tpl file located under Themes>(your theme folder) if the default theme then it is in your themes/default/sitemap.tpl For this as i said you need to edit the file from a FTP software. Cheers

yoyou, Go to preferences > themes, to upload your logos, (jpg, png and gif are the formats) as for the size it depends how big you want it. I suggest not more than 200px or 250px wide.. it depends on the shape of your logo if rectangular.. if if is square.. maybe around 100 x100 px You may cancel suppliers and manufacturers from Preferences > General I also suggest that you go to Preferences > SEO & URLS and delete the suppliers and manufactures pages so they won't be retreived manually or in sitemap... Check also the sitemap.tpl file, (you need FTP to edit it) as i don't really remember if you should comment the code that displays suppliers and manufacturers links, or if they will be disabled automatically when you turn off from Generals menu. Hope this answers you..

Ok, i've been working on this issue also since 2 days... and i'm really upset with the PDF logo Quality.. I have turned the ground over and over again with Illustrator, Photoshop, EPS, AI, PNG, JPG, 8 bits, 32 bits.. tcpdf.php In tcpdf.php, i found jpeg_quality set to 90, turned it to 100, NOTHING. found dpi set to 72, turned it to 300, pdf invoice became 5 pages.. (why 300dpi ?? because PDF itself is like a printer, and all prints should be 300 dpi which seems to be missed by prestashop developpers ) Even if we upload a 600dpi logo for the invoice that is still under 292 KB (Max limit).. the logo still ugly... Microsoft word can print it better, the tcpdf file needs check up, i thought it was the uploader when we upload the invoice logo from BO, as even PNG logos seems to turn to JPG.. but i tried to manually FTP the logo, and still when generated into pdf.. UGLY.. I have tried and tried for 2 days, disabled resizing and forced resizing in tcpdf.php... tried higher resolution logo file (500px wide) with empty space and the logo on the top left corner (150px wide).. and it was a little bit better but still not acceptable. What is the solution ? Invoice logo should be uploaded as 300 dpi and whatever resolution (as user wants) and the pdf generated should respect that logo.. HOW ? i'm not in a position to fix this.. i'm tired..

This works for me since a while.. didn't detect any issues.. i even deleted the mails folder from root

Ok, i couldn't wait for it, i found temporary solution for part 1 of my question above. And a Solution to part 2. Part 1: about the "more" link that usually shows the orders from which this voucher has been generated (in my loyalty page) Temp solution: I Removed it (coz simply not very important to know from which orders this voucher was created ) Part 2: about order reference instead of order ID to be displayed (in my loyalty page) Solution: {foreach from=$displayorders item='order'} <tr class="alternate_item"> <td class="history_link bold">{l s='#' mod='loyalty'}{$order.id|string_format:"%06d"}</td> <td class="history_date">{dateFormat date=$order.date full=1}</td> <td class="history_method">{$order.points|intval}</td> <td class="history_method">{$order.state|escape:'htmlall':'UTF-8'}</td> </tr> {/foreach} </tbody> replaced <td class="history_link bold">{l s='#' mod='loyalty'}{$order.id|string_format:"%06d"}</td> with <td class="history_link bold">{Order::getUniqReferenceOf($order.id)}</td> Hope it is understandable.

Hello, Noticed a small problem with loyalty history, under vouchers sections, the "more" link that usually shows the orders from which this voucher has been generated. It is showing the same 2 orders to the exception of the price: (for example) Order #4 (300 USD) : 30 points Order #4 (3000 USD) : 30 points While the second one should be order #5 and 300 points. I looked at /modules/loyalty/views/templates/front/loyalty.tpl (line 165) <td class="history_method"> <a href="{$smarty.server.SCRIPT_NAME|escape:'htmlall':'UTF-8'}" onclick="return false" class="tips" title=" {l s='Generated by these following orders' mod='loyalty'}|{foreach from=$discount->orders item=myorder name=myLoop} {l s='Order #%d' sprintf=$myorder.id_order mod='loyalty'} ({displayPrice price=$myorder.total_paid currency=$myorder.id_currency}) : {if $myorder.points > 0}{l s='%d points.' sprintf=$myorder.points mod='loyalty'}{else}{l s='Cancelled' mod='loyalty'}{/if} {if !$smarty.foreach.myLoop.last}|{/if}{/foreach}">{l s='more...' mod='loyalty'}</a></td> It doesn't seem to be problematic, so i guess the problem could be in some php file ?? Another thing, what if someone wants the order reference instead of order ID to be displayed ? on the same file (line 50): <tbody> {foreach from=$displayorders item='order'} <tr class="alternate_item"> <td class="history_link bold">{l s='#' mod='loyalty'}{$order.id|string_format:"%06d"}</td> <td class="history_date">{dateFormat date=$order.date full=1}</td> <td class="history_method">{$order.points|intval}</td> <td class="history_method">{$order.state|escape:'htmlall':'UTF-8'}</td> </tr> {/foreach} </tbody> I tried $order.reference with no result, i found that reference is not even in the loyalty table in db. Anyone can help with this ? like adding reference to the loyalty table so we can call it as $order.reference instead of $order.id Thank you all for reading, and any help is much appreciated.

Thank you !

Hello, Right now, when we enter a product page, we have the loyalty points calculated upon the product price. Example: By buying this product you can collect up to 30 loyalty points. But if this product has features and prices increases and decreases, the loyalty points do not change when user changes product options... While in the cart summary, the loyalty points are updated when cart total is updated , like when increasing quantity. Which means that loyalty points are responsive to the cart total. Is it possible that the loyalty module updates itself on product page when product price changes according to options chosen ? To reflect reality to user and give a better user-experience... Thanks !

i wish i knew how to change title.. thx for the tool.. i was thinking of writing a vb app to compare a whole bunch of files... but no time now.. lol

ok Thanks shacker, nice trick

Had same issue, i uninstalled it (using the button at right) then reinstalled and it worked for me.

Hello, When i saw the changelog of ps 1.5.4.1 and the changes related to the FO.. does that mean these changes are for the default theme ? And if i have a template for 1.5.4.0 will i will face problems ? Thanks

After deciding to switch from 1.5.3.1 to 1.5.4 with a clean install because my web wasn't online yet and because the change-log seems to has several changes, I can say I regret doing this.. I prefer 1.5.3.1 (it seems more stable).. the problems i'm facing now are real headaches and needs a serious review... Some examples are: Emails templates, I had to move them manually under the theme folder because it wasn't saving from BO (saying can't found them where they should be), and plus, some email subjects don't won't to be saved. Emails subjects contain unwanted stuff, like [no_sync] and the Thread reference... I had to recheck all my translations and retype a lot of missing fields because somehow, they decided to slightly modify the English text within the code.. (example: {l s='My account'} became {l s='My account:'} with a semicolon, or others with a capital letter or a word in plus, that makes us re-translate foreign languages because they missed their reference... Modules translations won't come up unless switching DEV MODE to true... and makes working there very slow after.. Can't mention other minor issues i had to fix and those i'm sure I will discover soon.. The above examples are enough for me to get tired and decide to go back to my backed-up 1.5.3.1 This concerns my personal opinion ! Thank you for reading..

Hi, I had PS 1.5.3 and i did a clean install to 1.5.4, I thought the Customer Service will be improved, but maybe it seems i'm the one who still didn't understood how it works. I have 4 departments with 3 different emails, when a user contact the website, a new thread opens, and replying is working fine, but if that same user contact me again using a new subject from contact page, even if that subject/department has different email, and even if the first thread has been marked as handled, it looks like the old thread opens again and the worst part is that the subjects of the old discussions turns all to the newest subject... this is making me crazy, is it a bug or i never understood how normally it works.. I thought it could be a way to sort the threads as per user email, so all threads from same email address, whatever the subject was, and whenever it was, it keeps them together.. but this is frustrating especially that older subjects are changing.. Why can't it be each thread alone, or if same user contacted another department to be in a new thread ? Any explanation would be much appreciated. Thank you.

Ok thank you Trip, idea is clear now, I messed up the code a little as i have one shop, so it won't cause problems, i just made the root categories as ones that hold sub categories only and no products, they can show their image and description when clicked, and sub categories only show their small image under root category but not when clicked on.. they just list products. also root categories will not count products anymore, and in the top horizontal menu i removed the drop down to force users to click on root category.. modified also tpl and css, to remove the description borders and allow html description... now i'm satisfied ! Cheers.