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libreriasemola

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Everything posted by libreriasemola

  1. hi Spirit45, my issue was very simple. there was a filter set in the category filters. please see picture. I used a different employee to login, and all products were displayed. So the issue was not on the database but in the back office settings. maybe this hint may help you. thank you Corrado
  2. hallo Trovaweb and Spirit45. I am experiencing the same problem in the backoffice catalogue search. I run prestashop 1.7.7.4 Filters by category do work, while anny text typed inn the fields ID, NAME, REFERENCE, CATEGORY, PRICE does not affect results: all products are shown. Did you find a solution to this? thank you
  3. hallo I just upgraded my prestashop from 1.7.6.5 to 1.7.7.4 with 1 click upgrade. the upgrade run smoothly reporting no errors. front office works fine. after trying to access back office, after typing id and pw, the screen remains stuck as shown below: I tried to empty browser cache, and tried different browers and different employee accounts. Running on a A2hosting VPS server. PHP version: 7.1 sql: 10.3.27-MariaDB - MariaDB Server any suggestions on how to fix this? thank you Corrado www.libreriasemola.it
  4. JBW thank you, your screenshot helped me. it does not solve tje issue, but is much better now.
  5. I solved the issue. I manually truncated tables ps_search_index or / and ps_search_word from sql , then reindexed from back office. now search works. thank you @musicmaster for your assistance.
  6. both preview and the results when you actually click the maginifying glass show no results. I think the issue is with indexation from back office. May I get some critical error if I truncate tables ps_search_index or / and ps_search_word in the database? thank you @musicmaster
  7. Thank you @musicmaster , log shows no errors. I wonder if this may be a matter of database too big; should I truncate tables ps_search_index or / and ps_search_word maybe?
  8. Hallo I have an issue with the search bar of my shop www.libreriasemola.it I used to run Prestashop 1.7.3 - and today updated to PS 1.7.6.5 in order to see if the problem could be solved, but it is not. the matter is simple: search bar displays no results. I tried to: - rebuild index form BO Search panel - Clear cache - Truncate ps_search_index table in database (and then restored from backup as nothing changed) I also installed an ajax search module (joli search) but it does not return any result. Any suggestion? thank you in advance! Corrado
  9. It is the same when updating from 1.7.3 to 1.7.6 Thank you CedCommerce Team your solution worked for me.
  10. hallo, the issue has been solved. thanks to all who contacted me, I may have forgot to thank you directly, so I do it here.
  11. Hallo PcQuatro I did as you suggested, add a comment on line 1403, and it works. I guess the problem was born when apdeting faceted navigation module on PS 1.7.3.1. thank you Corrado
  12. hallo I am looking for help to solve this issue: Prestashop 1.7.3.1 www.libreriasemola.it Website search bar does not displays results. I tried: - rebuilding index from BO>parameters>search - cleared cache - reinitialized module ps_searchbar I also opened a thread , with no useful suggestions. please contact me for this job application. thank you Corrado
  13. hallo Leo Knudsen I am experiencing the same issue: no results after searches. Although the site has been running fine for over 1 year. I run Prestashop 1.7.3.1 I tried: - emptied cahce - reinitialized the search bar module - rebuilt index. Any suggestion to solve this? thank you
  14. thank you Dinesh, no it did not work
  15. hallo luishuaymana, thank you for taking the time to check. the page is now accessible. still the search bar is not working. it would be great if you have any chance to suggest a solution. thank you Corrado
  16. hallo pietrac, I am experiencing the same issue on my website libreriasemola.com. did you manage to fix your problem? is yes, how? thank you Corrado
  17. hallo everyone, Suddenly our search bar no longer displays results. This happened during Christmas days, so no interventions have been made on our side. Prestashop 1.7.3.1 server: Apache/2.4.41 (cPanel) OpenSSL/1.0.2t mod_bwlimited/1.4 PHP/7.0.33 Hosting reports no changes on their side. I tried clearing caches, rebuilding the whole index, but still no results. Any clue for solving this? Thank you Corrado website: www.libreriasemola.it
  18. hallo I had the same problem (blank products) on PS 1.7.3.1 . Fixed deleting the blank produtcs from phomyadmin - table ps_product
  19. thank you tdsoft. now the error is: appParameters Warning: Cannot modify header information - headers already sent by (output started at /home/libreri2/public_html/1_7/config/bootstrap.php:1) in /home/libreri2/public_html/1_7/classes/shop/Shop.php on line 442 Warning: Cannot modify header information - headers already sent by (output started at /home/libreri2/public_html/1_7/config/bootstrap.php:1) in /home/libreri2/public_html/1_7/classes/shop/Shop.php on line 443
  20. hallo I searched through the forums, but none of the solutions given in the past is working for me. I want to move my fresh PS 1.7 installation from /domain.com/1_7/ to /domain.com/ this is what I did: 1. backup files 2. from BO I changed base url from /1_7/ to / (and on .htaccess file changes are applied) 3. cache was cleared 4. moved all folders and files from /domain.com/1_7/ to /domain.com/ I get white screen, either trying to access domain.com and trying to access BO. I also cleared computer cache. I was using memcache on a previous version of PS 1.6 I had installed in the root /domain.com/ path. but this shouldn't prevent me to access BO. I also use Cloudflare, but again, this shouldn't prevent me to access BO. Error log reports: Warning: rename(/tmp/class_index.php1yXLWM,/home/libreri2/public_html/app/cache/dev/class_index.php): No such file or directory in /home/libreri2/public_html/classes/PrestaShopAutoload.php on line 255 Warning: rename(/tmp/class_stub.phprTJMV2,/home/libreri2/public_html/app/cache/dev/class_stub.php): No such file or directory in /home/libreri2/public_html/classes/PrestaShopAutoload.php on line 255 Warning: rename(/tmp/namespaced_class_stub.phpxjfOUi,/home/libreri2/public_html/app/cache/dev/namespaced_class_stub.php): No such file or directory in /home/libreri2/public_html/classes/PrestaShopAutoload.php on line 255 Warning: require_once(/home/libreri2/public_html/app/cache/dev/appParameters.php): failed to open stream: No such file or directory in /home/libreri2/public_html/config/bootstrap.php on line 86 Fatal error: require_once(): Failed opening required '/home/libreri2/public_html/app/cache/dev/appParameters.php' (include_path='/home/libreri2/public_html/vendor/pear/pear_exception:/home/libreri2/public_html/vendor/pear/console_getopt:/home/libreri2/public_html/vendor/pear/pear-core-minimal/src:/home/libreri2/public_html/vendor/pear/archive_tar:.:/usr/lib/php:/usr/local/lib/php') in /home/libreri2/public_html/config/bootstrap.php on line 86 Any suggestion would be much appreciated. thank you
  21. Thank you AZHosting. This has always been a pain for me, even on previous releases. Your solution does not fix the issue, but sure helps to prevent misunderstandings.
  22. Hallo I need to synchronize some of the products of my Prestashop with Ebay. I tried latest official ebay module 1.12 but I cannot see how to avoid all products of a chosen manufacture to be exported. Any suggestion? I know I could change categories of my shop so that some of them can be wholly exported, and some not, but this is not my best option. thanks in advance
  23. thank you PSfever.com for your kind and quick answer. So I can just remove the tables from phpmyadmin, or delete single rows? which is the best way? thank you again Corrado
  24. Hallo I want to upgrade from PS 1.5.3.1 to latest version of PS. while performing the different steps of the upgrade, I noticed that my database size is 550 MB compressed in .zip and over 3,3 GB in the .sql format. this is crazy. I have 2500 products on sale, 6 different languages, and about 1400 registered customers. any suggestion on how to shrink its size? I can get rid of statistics, if you can tell me which tables I should delete. largest tables are shown in the image is there a way to lighten the db? I mean, may I just delete the rows in those tables? thank you guys for your help Corrado
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