kevinp

I never found a permanent solution. You can solve the problem by deleting the file class_index.php in cache folder and then clear your cache manually: >> cache/smarty/compile >> cache/smarty/cache >> img/tmp Delete all the files in the folders, except for index.php.

It's okay, I found it, thanks.

Hi, I've been setting up cart rules (discount vouchers) but couldn't get them to show up in the shopping cart. Previous threads have found the solution to be ensure PS_CART_RULE_FEATURE_ACTIVE is set to '1' However my database does not have this table. It has (in the following order): ps_cart_rule_cart_rule ps_cart_rule_product ps_cart_rule ps_cart_rule_carrier ps_cart_rule_combination ps_cart_rule_country ps_cart_rule_group ps_cart_rule_lang ps_cart_rule_product_rule ps_cart_rule_product_rule_group ps_cart_rule_product_rule_value ps_cart_rule_shop But no PS_CART_RULE_FEATURE_ACTIVE Can anyone provide me with the missing sql code? It's a little urgent. Much appreciated.

This seems an unusual problem. I've moved a prestashop 1.5.6 installation from one server location to another, retaining the same database. I copied all files and changed URL locations in the database. Logging into the back office poses no problem, the shop shows up, no problem. Until I clear the Smarty Cache. Then I get the following error message: The code at line 95 config.inc.php is: $context->shop = Shop::initialize(); The problem can be cleared by deleting >> class_index.php << in the cache folder. Of course I can manually clear the cache every time I want to recompile, but not only is it inconvenient, it's not addressing the cause of the problem, which may lead to a later problem (I don't know). I would be most grateful if someone can point me to a potential solution to this. Shop site is at http://crotchetquaver.com/shop/ Many thanks in advance.

It looks as though others have had similar problems, but in the two threads I've found, no solution appears to have been offered >> http://www.prestashop.com/forums/topic/303731-cant-see-upload-tab-in-image-product/ http://www.prestashop.com/forums/topic/306415-createupdate-product-in-bo-error/ Really would appreciate some insight here. Thanks,

Does nobody have a potential solution to this one? UPDATE: I think I've located the source of one of the problems, but can't seem to locate a solution. The tiny MCE loadds after all elements of the 'informations' tab have loaded. But the following error must prevent the tab from loading completely. Trouble is, I don't know where to go to find the cause of the error. Anyone? Uncaught TypeError: Object [object Object] has no method 'tagify'

I'm not sure how to explain this accurately. I have taken some screen shots which I've attached. The Problem is in the product section of the catalogue 1. The text boxes on the product descriptions have 'lost' their wysiwyg editor and they are HTML 'raw' 2. The category tree is not accessible at the product set up stage. There are a number of categories and subcategories, but onlly the home category is visible. (I did notice when I was setting up menus last night that the category settings of the menus stopped behaving as they should ... if I chose a category submenu it didn't list out, so I don't know if that has anything to do with it.) But it is clearly something I have done in setting things up. An example of what I want it to do: If i take the product, "The Great Dance Off ..." It's currently listed under 'books' and 'home', but I want to access it through the submenus, 'books in print' and 'picture books', and 'books by publisher year, and 'special projects 2013' ... The following errors also show up in the console at the product catalogue page. I'm at a bit of a loss and not sure where to find the solution. Really appreciate any light shone on the issue. Uncaught TypeError: Object [object Object] has no method 'tagify' index.php?controller=AdminProducts&id_product=1&updateproduct&token=1aa9fa2464dc1316e342fddb09082ceb:1126 event.returnValue is deprecated. Please use the standard event.preventDefault() instead. Failed to load resource: the server responded with a status of 404 (Not Found) http://bornstorytellers.net/shop/img/p/3/0/30-Array_default.jpg Failed to load resource: the server responded with a status of 404 (Not Found) http://bornstorytellers.net/shop/img/p/en-default-.jpg

Solved. Looks like it was the Share This widget, turned on without a key triggered the page cancelled response, ESET (at least on my computer) thought it was a trojan. Thanks for your help Vekia.

Here's what appears in the java console >> Uncaught SyntaxError: Unexpected token } index.php?id_product=1&controller=product:1 Failed to load resource: net::ERR_CONNECTION_RESET http://bornstorytellers.net/shop/index.php?id_product=1&controller=product When I click on the link under 'network' I get the following report >> I really have no idea what;s going on here.

I replaced that file with one from the downloaded ps ... still the same problem, still get the virus warning. Weird. I did a filezilla search for the two items identified by ESET ... 'GZ' and 'file.htm' The only gz files were en.gzip and fr.gzip in translations and the only single name for 'file' found was a folder in modules/trustly/phpselib There didn't seem to be any file called 'file.htm' Could it be in the 'controller' part of the string? Thanks

Thanks vekia, That's what happens at the product page link ... on my computer it says it's because ESET terminates the connection because of the trojan. Perhaps your security does the same? I don't know. You can go to http://bornstorytellers.net/shop The home page will load but when you try to get a product page, it just goes blank. Thanks for looking. K

I've been working on a new installation of ps 1.5.6.2 when, all of a sudden, on testing a product view I get an ESET Smart Security warning that the site has this nasty js/Agent.NKW Trojan. I've been unable to find any other references in the forum, and haven't been able to locate the offending file on my site. The ESET Smart Security log tells me the first 'sighting' was 3:21pm yesterday, and it's url is >> http://bornstorytellers.net/shop/index.php?id_product=5&controller=product » GZ » file.htm The warning appears no matter which product is clicked on, but it is only when I click on a product that it happens. I have since changed my password and the admin folder name, but that's a bit like shutting the gate after the horse has bolted. I need to find and get rid of the nasty, can anyone help point me in the right direction? Much appreciated.

Yes, this is a problem I can't solve either. I want my prices to appear as the product's 'final price' (with tax added) but those that appear are the tax exclusive price. A product has a final price and a GST (tax) component, but the price that is displayed is the final price minus the tax component. Previous prestashop (1.4.x) enabled a global choice of which price was to be displayed. I can't find that anywhere in 1.5.6.2 Really would appreciate some help on this.

Prestashop 1.4.4.0 I went to upload an image for a new product offering and all of a sudden I can't upload an image because it says "Filesize: 0kb Max." This is very strange. Can anyone point me to where the error might lie? Thanks

I'm at a complete loss to resolve these issues and desperately need help. I was about to start upgrading my prestahsop 1.4.4 to 1.5 in a new (folder) location. I installed the new prestashop without any problems. It is in a different folder to my existing prestashop. But quite since that installation I cannot access my existing prestashop, either admin or store. I had no problems whatsover with it until then. These are the error reports: STORE FRONT ADMIN The code at Language.php l554 is >> foreach ($result AS $row) This is under /** Load all languages in memory for caching The code at FrontController.php l228 is >> if ($cart->{Configuration::get('PS_TAX_ADDRESS_TYPE')}) The code at Tools.php l104 is >> header('Location: '.$url); This is under /** redirect to another admin page The code at Cookie.php l300 is >> return setcookie($this->_name, $content, $time, $this->_path, $this->_domain, 0, true); I hope this information is enough for someone to point me in the right direction. I need urgent assistance. Many thanks, K

Anyone? I really would appreciate any insight into this.

I've had my prestashop running well for a year, but have had no reason to visit the admin section of the site for some time (perhaps 4-5 months). I have anew product range coming up and need to update the store and content, but when I went to login to the admin section yesterday, the 'login.php' returned page not found 404 error. I have looked around the forum for a solution and have not been successful. I'm not sure about the version ... I think it might be 1.4.3 I'm not sure why this problem has occurred. Does anyone have some ideas about it? Is it better to update the shop with and update install? Can I do that without access to my current admin area? Appreciate any help. Thanks,

Bumping this .. can anyone help here?

I know I've seen the answer to this before, but I can't find it again ... So if anyone can help me, I'll be very much in your debt. In my PS backoffice when I click on 'Customers' it returns no list an only a name in the Surname filter box that I searched for some time ago. I cannot delete the searched name and restore the full list. When ever I try it simply goes to a blank page or a page unobtainable message. Does anyone have a solution? Thanks