wilsontgh

Hi Fabien, I have mucked around with the fedexcarrier.php and the database around a little and I realised a few things: Yes, the address in the Back Office will run a test call to the webservice with the start and ending address, and that also sets the starting address for calls made to the webservice in the Front Office when a user wants to check the shipping cost. However, with the Miami Address as the starting address, it doesn't work with addresses outside of U.S. Here is my test summary in the format, <starting address> --> <ending address> = <result> : Miami Address --> Miami Address = Works. Miami Address --> California Address = Works. Miami Address --> UK Address = No carrier found. Miami Address --> Singapore Address = No carrier found. Miami Address --> Malaysia Address = No carrier found. Singapore Address --> California Address = No carrier found. Singapore Address --> Malaysia Address = No carrier found. Singapore Address --> UK Address = No carrier found. I enabled all the carrier types and the starting addresses are set in the Back Office. Any help is appreciated. Thanks!

Hi Fabien, I still can't get it to work. I've tried to register my own FedEx Account in Singapore and it just shows 'No carriers available for that address' for overseas address. I have selected International Economy as the Delivery Service but I have tried other services and they all show no carriers available.

Hi Fabien, I get it now. I keyed in the Miami address, selected International Economy and It now says I have the modules configured successfully. However, I still can't get the FedEx carrier to show on the Front Office. I've tried with the same Miami address as well as addresses from Malaysia and UK but they all return no carriers available. I'm I missing out something? The only thing that shows is my Registered Mail carrier configured for local delivery to Singapore addresses. Maybe you could take a look? My Front Office is at www.sgsouvenirs.com.sg. Shall I PM you my Back Office credentials as well?

Hi Fabien, I don't understand. The address that I enter in the Back Office is the address that FedEx will collect the product from right? "Service not allowed" means that FedEx doesn't serve this address? I also tried enabling all the services in the Back Office, but none shows up on the Front Office. Is there something wrong I'm doing? Thanks!

Hi Fabien, I want to ship my products internationally from Singapore and I'm trying to configure the FedEx module as well but I get "Service not allowed", and all the shipping services are marked as "(Not Available)". When I entered a US address, some options become "(Available)" so there shouldn't be anything wrong with my Production Credentials. Does that mean that FedEx doesn't allow me to ship from Singapore? I am, however, able to ship from Singapore using their online service so it somehow doesn't make sense. Really appreciate your help! =)