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Dune

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Everything posted by Dune

  1. Hello PrestaShop Community, I'm reaching out with a pressing issue that's affecting my dedicated server hosted by OVH, which is running a PrestaShop site. Yesterday, I received a notification from OVH indicating that my server's CPU had been throttled for 25% of the last 24 hours. The advice was to optimize queries, add indexes, or split databases across multiple CloudDBs due to high utilization. Since then, the CPU usage issue has escalated, significantly impacting my website's performance. I haven't made recent changes to the site that would account for this increase in CPU demand. This leads me to wonder if a PrestaShop module or a configuration within PrestaShop could be contributing to this issue. I'm seeking insights or advice from the community: Has anyone experienced similar issues related to high CPU usage that could be traced back to a specific PrestaShop module or configuration? Are there known modules or configurations that tend to cause high CPU usage or inefficiencies? Any recommendations on tools or methods to identify and resolve potential culprits within PrestaShop that could be causing this server strain? I appreciate any guidance, experiences, or suggestions you can share. Your expertise could be invaluable in helping me navigate and resolve this challenging situation. Thank you in advance for your time and help. Dune
  2. Thank you for your reply. The PHP version is 7.4, so everything seems normal at this level. However, I'm finding some Javascript errors. Also very strange, all the modules downloaded in the past and uninstalled over the last few years appear again on my backoffice in the modules page. They're not necessarily activated, but they're there even though most of them had been uninstalled.
  3. Hello, I'm using Prestashop version 1.7.8.7 For a few days we have noticed that many actions no longer work on the back office: - we can no longer update the order status in the order forms - change the order of products on a page - the product declinations tab no longer exists, and declinations are now found in the "quantity" tab, but there are 0 declinations (fortunately they still appear in the front office) - modules can no longer be installed, activated or modified. Have you ever experienced a similar bug and, if so, what was the origin of the bug and possible resolution? Thanks in advance for any help.
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