I upload my themes 1 month ago but it's still on validation process.
My 2 themes are successfully live but at this time it takes too much time in validation.
I also contact in prestashop help center they also don't reply my message.
And i also promote my theme in prestashop marketplace.
i reserve my slot but they don't give me any receipt for my purchase.
I don't what can i do?
If you have any solution then please let me know.
Thanks in advance.
Regards.