WVW

Firstly a big shoutout to @ps8moduly.cz for helping me with fixing this problem From the PS BO images when right clicking on an image and selecting inspect it showed the image name as 1-home_default.jpg which was incorrect Opened the image in a new tab w/ error image not found Correcting the name to what is loaded on PS BO the image showed in the new tab Looking under ps_image_type in the DB showed nothing This was corrected w/ a few entries pasted and saved From PS regenerated thumbnail section: Selected products below that all and selected erase thumbnail button This showed up cannot write to the directory Changed the folder permissions and checked again and the images are now showing! Big thanks for your help @ps8moduly.cz

Thank you for the reply @musicmaster! I just want to confirm your reference to pretty urls do you mean friendly urls? Sorry for sounding so clueless, as I said in my original post I am not a PS Pro. thanks to you and @ps8moduly.cz for helping me! I checked the page source for the products but those image names are not showing as I cannot find any of the picture names like 1.jpg or 20.jpg etc Is there a way to somehow link the images in the PS folder to the tables on the DB? Again thanks for any help!

Having looked at the DB tables I think you hit the nail on the head. In the ps_product table I can see id_product 2 and id_product 3 (which is correct as I only have 2 products listed), there is no id_image column. I also looked at the ps_image table It only shows 4 columns: id_image, id_product, position, cover no other columns The id_image column shows 20 next to 3 where 3 is under id_product column and a second line shows 22 also next to 3 under id_product column These look correct as I only have 2 images for product 3 but nothing about any paths in that table This had me look at the folders for the images. I found under img/p folders named 1 to 9 which appears to coincide with the 9 images for product 2 however under folder name 2 it has 2 subfolders namely 0 and 2. When I look under subfolder 0 it shows the product image for product 3 and subfolder 2 shows the cover image of product 3. From what I can see it looks like there is no link between the DB and the images

After I replied to your response I decided to try the regenerate thumbnails button so I selected products, all enabled the erase previous images button and hit the regenerate thumbnails button, but still no luck. I then cleared the cash in thebBO and went back doing the above steps again and same outcome.

Thank you for your quick response @ps8moduly.cz I had a look in my BO and just wanted to confirm did you mean the regenerate thumbnails section at the bottom?

Hi I run PS 1.7.8.8 and have added some products. The problem I have noticed is the images are not showing in the FO. It turned out this looks like a common problem in PS as I found a lot of sites giving solutions to this problem (as posted further down below). In the BO I can see the images show under the list of products page and when clicking on a product to edit it the image also shows. I have uploaded high quality images for each product and not sure if this would be part of the problem. Although I have tried using PNG and JPEG images to see if this would make a difference but unfortunately not. Before posting this I have done some reading up and tried the following: Renamed the .htaccess file in root Disable friendly url then reload the FO images (still not showing) the enable friendly url then reload the FO still not showing images even though tried with different device and using a different internet connection. .htaccess file was recreated after doing the above and is showing a much smaller size than the original file. This was the URL for the above solution Changed use jpeg to use PNG under PS BO image settings. Reduced PNG compression from 7 to 5 as per PS help From PS help: https://docs.prestashop-project.org/1.7-documentation/user-guide/improving-shop/customizing-store-design/image-settings Generate High resolution images set to No already so changed to yes. Enabled force update of friendly URL's Also read that the watermark on images module can do this but I don't have that module installed One site advised to check the images are in the /img/p/* folders. I am able to see the images from the img/p/* folders using file manager (from the cpanel) but these folders have only 1 image each. From PS help the shop is supposed to have all the sizes for the various display sizes (like thumbnail & large image in the folder) in each folder although I stand to be corrected on this. Also from PS help site I looked at the different images and their respective sizes. For small image the setting is 98 x 98 pixels. I created a 98 x 98 pixel sized image and uploaded that to one of the products but still not showing. So I went through the steps of disable friendly URL then cleared cache. Refreshed the FO website but still no images showing. Then enabled friendly URL and refreshed the FO site and still no images showing. I am not sure what else I can try? I am not a PS pro so I don't know if I can or should edit any of the BO files but if that will solve this problem I am happy to give it a try. Can someone please help? Thanks in advance

I don't remember the name of the module as I was installing a few modules and obviously not expecting this. One thing I have discovered between my first post and this reply is that the parameters.php file in app/config folder is missing. I have replaced it but still getting the same error so who knows what else went wrong. With this in mind I decided it would be quicker and easier to just reinstall PS As for the module - I installed it from within the PS BO by going to the modules section and in there found free modules which I thought might be helpful not knowing this specific module is going to create this problem. Again thanks for all the replies and help!

Thanks to everyone for all the replies. @ComGrafPL I just want to clarify what you said. When you say rename the modules folder you mean the specific module that is causing the problem or the main modules folder? For the clear cache in VAR before I posted my question here I read this https://classydevs.com/prestashop-1-7-clear-cache/ and followed the second section on deleting the folder. Although in my case I renamed the folder but no difference.

Hi I am running PS 1.7 and was busy installing free modules. After one of the modules completed installation the BO gave Error 500: Internal Server Error The server encountered an internal error or misconfiguration and was unable to complete your request. Please contact the server administrator, and inform them of the time the error occurred, and anything you might have done that may have caused the error. More information about this error may be available in the server error log. I have done some reading about this error and the modules and found one link that said to uncomment 'php_intl.dll' in init.php file. This had made no difference. Another forum advised to clear the cache folder which also made no difference. I also read about manually removing the module folder and then remove the corresponding module's line from the PS DB but according the PS they advised against just deleting the module from the store. I am not sure if there is a way to manually remove modules successfully? I would prefer not to reinstall PS and would like to know if there is something that can be done to remove the modules? The other problem is that I didn't keep track of the free modules that installed so I am not sure which free module caused this problem. Any help would be much appreciated Thanks in advance

Hi I have just installed PS ver 1.7.7.3 for the first time and am trying to configure all the various aspects of it but the menu on the left side is not fixed like in earlier versions of PS. The menu appears for a few seconds when I click on the prestashop hyperlink top left and then disappears before I can click on any option. I have done a search on this topic and found https://github.com/PrestaShop/PrestaShop/issues/22250 but this is not applicable to my setup! Can someone please advise how I can prevent the menu to disappearing? Thanks

Hi Everyone I am uploading certain PDF files to my PS which can be bought and downloaded. What I want to do though is have the item listed for $x and allow 20 downloads. After this downloads number is reached I want the module to automagically increase the price. I would like to know if PS is able to do this or if there is a module that will allow for this? Thanks

A similar thing happens when I click on customer under the sell option from the BO I get access denied. This error I receive even though I am logged in as admin Anyone has any ideas how to fix these errors? Thank you

Hi I use PS v 1.7.5.2 and have a cert activated on the server to allow https connection to the site. However when I log into the BO and go to general I enable SSL. When I click on the save button I get error: You do not have permission to update this. Thew log in account is administrator in PS BO. Can someone please advise what I need to do to fix this? Thanks

I am not surprised as I am still brand new to using PS That's why I came to the help forum, in the hopes to get help so I can learn from others. Not expecting unhelpful answers like this one! I am happy to do it myself so I can become smarter.

Hi I have linked my Paypal business account to my store, however when I click on the test button under TLS & CURL it says TLS version is not compatible I am running PS v1.6.1.4 w/ Paypal module v 3.12.1 I have done some searching on this problem and found the below URL which explained PayPal disabled SSL 3.0 and was switching to TLS. My TLS version is 1.2! I also read from redwr4p's error they edited paypal_connect.php file changing the 3 to a 4 on the CURLOPT_SSLVERSION line. Unfortunately that broke my PS w/ an internal server error. Can anyone please help advise what I need to change to make this error go away so the module can work? P.S. I realise the PayPal version shown in the URL is v3.7.2 which is different from the my module, but checking for updates on PS it shows all modules are up to date!? Any suggestions please?