shaun@hi5digital.co.

Good day, I have a issue with the COD module on Prestashop v: 1.6.1.5 i have cleared the Cache (via control panel), and I have deleted all the Smarty template files, but the problem still remains. Each time I do a checkout by selecting COd as payment, and I confirm the order, then I get this error: TCPDF ERROR: [image] Unable to get image: /img/tmp/product_mini_415_0.jpg I've just checked and that file does exist: http://www.kehls.co.za/img/tmp/product_mini_482_0.jpg Why do I get it? Is there a way to bypass this issue, with changing to code to ignore, trying to look for the product images? ​After getting this error, I check the control panel under 'products and sales' and my order's status is stuck at "Preparation in progress'? Could it be because some of the products don't have images? - That's lame. http://www.kehls.co.za/ Please help.

We cant log into the Admin CMS. The URL keeps on redirecting to the save login screen with "&redirect=AdminDashboard" at the end, even when logging in with the correct login details. Would reinstalling the same version (on a different folder) and then Migrating the files and database to a new installation work? How does a person do this? - I have cleared the browser cache & cookies. - I have tried different browsers (FireFox & IE & Chrome) ​ - I have Changed the password. - I have already cleared the smarty Cache. - I have checked the PS_SHOP_DOMAIN and PS_SHOP_DOMAIN_SSL columns for the correct values in ps_configuration table - I have Disable the IP check in classes/Cookie.php (this can causes many issues with dynamics IP) : in isLoggedBack(), remove or comment the fourth condition : AND (!isset($this->_content['remote_addr']) OR $this->_content['remote_addr'] == ip2long(Tools::getRemoteAddr()) OR !Configuration::get('PS_COOKIE_CHECKIP')) - I have Make the expire time shorter for cookies (IE can have issues with longest time cookies) : in classes/Cookie.php constructor, set : $this->_expire = isset($expire) ? (int)($expire) : (time() + 3600); Nothing seems to be able to fix this problem. What else can I do? Would reinstalling the same version and then Migrating the files and database to a new installation work? How does a person do this?

Please use these details: http://www.kehls.co.za/admin889wxgxab/index.php U: shaun@hi5digital.co.za P: YMRDJX7K I cant log in, what should I do. I have cleared the browser cache & cookies. I have tried different browsers (FireFox & IE & Chrome) ​I have Changed the password. I have already cleared the smarty Cache. I have checked the PS_SHOP_DOMAIN and PS_SHOP_DOMAIN_SSL columns for the correct values in ps_configuration table I have Disable the IP check in classes/Cookie.php (this can causes many issues with dynamics IP) : in isLoggedBack(), remove or comment the fourth condition : AND (!isset($this->_content['remote_addr']) OR $this->_content['remote_addr'] == ip2long(Tools::getRemoteAddr()) OR !Configuration::get('PS_COOKIE_CHECKIP')) I have Make the expire time shorter for cookies (IE can have issues with longest time cookies) : in classes/Cookie.php constructor, set : $this->_expire = isset($expire) ? (int)($expire) : (time() + 3600); Nothing seems to be able to fix this problem. What else can I do? Would reinstalling the same version and then Migrating the files and database to a new installation work? How does a person do this?

Good day. Our Site was down when you had a look. Can you please have a look again?

Good day, We have built a Prestashop website for a client and while making changes to the backend, the system logged us out. Now we cant login to the backend as we are continually being redirected to the login screen. This is the URL: http://www.kehls.co.za/admin889wxgxab/index.php?controller=AdminLogin&token=d817bf4fc80df113d87e1b04e0d4f9db&redirect=AdminDashboard Can you please help, by giving us technical advice on how to get past this barrier. We have read the other posts and articles where other people have had similar issues, and we tried those solutions on our system, but we still cant log in. I'm happy to provide you with the server details and the backend login details if you need them, please help.