dkm30

This is what i got back when i hit the add to cart button, sorry if its a bit long Impossible to add the product to the cart. textStatus: 'error' errorThrown: 'Internal Server Error' responseText: <style> #psException{font-family: Verdana; font-size: 14px} #psException h2{color: #F20000} #psException p{padding-left: 20px} #psException ul li{margin-bottom: 10px} #psException a{font-size: 12px; color: #000000} #psException .psTrace, #psException .psArgs{display: none} #psException pre{border: 1px solid #236B04; background-color: #EAFEE1; padding: 5px; font-family: Courier; width: 99%; overflow-x: auto; margin-bottom: 30px;} #psException .psArgs pre{background-color: #F1FDFE;} #psException pre .selected{color: #F20000; font-weight: bold;} </style><div id="psException"><h2>[PrestaShopDatabaseException]</h2><p><b>Unknown column 'mobile_theme' in 'field list'<br /><br /><pre>INSERT INTO `ps_cart` (`id_shop_group`, `id_shop`, `id_address_delivery`, `id_address_invoice`, `id_carrier`, `id_currency`, `id_customer`, `id_guest`, `id_lang`, `recyclable`, `gift`, `gift_message`, `mobile_theme`, `delivery_option`, `secure_key`, `allow_seperated_package`, `date_add`, `date_upd`) VALUES ('1', '1', '0', '0', '0', '1', '0', '0', '1', '0', '0', '', '0', '', '', '0', '2013-08-19 19:16:07', '2013-08-19 19:16:07')</pre></b><br /><i>at line </i><b>607</b><i> in file </i><b>classes/db/Db.php</b></p><div class="psTrace" id="psTrace_" style="display: block"><pre>601. WebserviceRequest::getInstance()->setError(500, ' '.$this->getMsgError().'. From '.(isset($dbg[3]['class']) ? $dbg[3]['class'] : '').'->'.$dbg[3]['function'].'() Query was : '.$sql, 97);602. } 603. else if (_PS_DEBUG_SQL_ && $errno && !defined('PS_INSTALLATION_IN_PROGRESS')) 604. { 605. if ($sql) <span class="selected">606. throw new PrestaShopDatabaseException($this->getMsgError().'<br /><br /><pre>'.$sql.'</pre>'); </span>607. throw new PrestaShopDatabaseException($this->getMsgError()); 608. } 609. } 610. 611. /** </pre></div><ul><li><b>DbCore->displayError</b> - <a href="#" style="font-size: 12px; color: #000000" onclick="document.getElementById('psTrace_0').style.display = (document.getElementById('psTrace_0').style.display != 'block') ? 'block' : 'none'; return false">[line 307 - classes/db/Db.php]</a> - <a href="#" onclick="document.getElementById('psArgs_0').style.display = (document.getElementById('psArgs_0').style.display != 'block') ? 'block' : 'none'; return false">[1 Arguments]</a><div class="psTrace" id="psTrace_0" ><pre>301. if ($sql instanceof DbQuery) 302. $sql = $sql->build(); 303. 304. $this->result = $this->_query($sql); 305. if (_PS_DEBUG_SQL_) <span class="selected">306. $this->displayError($sql); </span>307. return $this->result; 308. } 309. 310. /** 311. * Execute an INSERT query </pre></div><div class="psArgs" id="psArgs_0"><pre><b>Argument [0]</b> INSERT INTO `ps_cart` (`id_shop_group`, `id_shop`, `id_address_delivery`, `id_address_invoice`, `id_carrier`, `id_currency`, `id_customer`, `id_guest`, `id_lang`, `recyclable`, `gift`, `gift_message`, `mobile_theme`, `delivery_option`, `secure_key`, `allow_seperated_package`, `date_add`, `date_upd`) VALUES ('1', '1', '0', '0', '0', '1', '0', '0', '1', '0', '0', '', '0', '', '', '0', '2013-08-19 19:16:07', '2013-08-19 19:16:07') </pre></li><li><b>DbCore->query</b> - <a href="#" style="font-size: 12px; color: #000000" onclick="document.getElementById('psTrace_1').style.display = (document.getElementById('psTrace_1').style.display != 'block') ? 'block' : 'none'; return false">[line 581 - classes/db/Db.php]</a> - <a href="#" onclick="document.getElementById('psArgs_1').style.display = (document.getElementById('psArgs_1').style.display != 'block') ? 'block' : 'none'; return false">[1 Arguments]</a><div class="psTrace" id="psTrace_1" ><pre>575. { 576. if ($sql instanceof DbQuery) 577. $sql = $sql->build(); 578. 579. $this->result = false; <span class="selected">580. $result = $this->query($sql); </span>581. if ($use_cache && $this->is_cache_enabled) 582. Cache::getInstance()->deleteQuery($sql); 583. if (_PS_DEBUG_SQL_) 584. $this->displayError($sql); 585. return $result; </pre></div><div class="psArgs" id="psArgs_1"><pre><b>Argument [0]</b> INSERT INTO `ps_cart` (`id_shop_group`, `id_shop`, `id_address_delivery`, `id_address_invoice`, `id_carrier`, `id_currency`, `id_customer`, `id_guest`, `id_lang`, `recyclable`, `gift`, `gift_message`, `mobile_theme`, `delivery_option`, `secure_key`, `allow_seperated_package`, `date_add`, `date_upd`) VALUES ('1', '1', '0', '0', '0', '1', '0', '0', '1', '0', '0', '', '0', '', '', '0', '2013-08-19 19:16:07', '2013-08-19 19:16:07') </pre></li><li><b>DbCore->q</b> - <a href="#" style="font-size: 12px; color: #000000" onclick="document.getElementById('psTrace_2').style.display = (document.getElementById('psTrace_2').style.display != 'block') ? 'block' : 'none'; return false">[line 372 - classes/db/Db.php]</a> - <a href="#" onclick="document.getElementById('psArgs_2').style.display = (document.getElementById('psArgs_2').style.display != 'block') ? 'block' : 'none'; return false">[2 Arguments]</a><div class="psTrace" id="psTrace_2" ><pre>366. $keys_stringified = implode(', ', $keys); 367. $values_stringified[] = '('.implode(', ', $values).')'; 368. } 369. 370. $sql = $insert_keyword.' INTO `'.$table.'` ('.$keys_stringified.') VALUES '.implode(', ', $values_stringified); <span class="selected">371. return (bool)$this->q($sql, $use_cache); </span>372. } 373. 374. /** 375. * @param string $table Table name without prefix 376. * @param array $data Data to insert as associative array. If $data is a list of arrays, multiple insert will be done </pre></div><div class="psArgs" id="psArgs_2"><pre><b>Argument [0]</b> INSERT INTO `ps_cart` (`id_shop_group`, `id_shop`, `id_address_delivery`, `id_address_invoice`, `id_carrier`, `id_currency`, `id_customer`, `id_guest`, `id_lang`, `recyclable`, `gift`, `gift_message`, `mobile_theme`, `delivery_option`, `secure_key`, `allow_seperated_package`, `date_add`, `date_upd`) VALUES ('1', '1', '0', '0', '0', '1', '0', '0', '1', '0', '0', '', '0', '', '', '0', '2013-08-19 19:16:07', '2013-08-19 19:16:07') <b>Argument [1]</b> 1 </pre></li><li><b>DbCore->insert</b> - <a href="#" style="font-size: 12px; color: #000000" onclick="document.getElementById('psTrace_3').style.display = (document.getElementById('psTrace_3').style.display != 'block') ? 'block' : 'none'; return false">[line 465 - classes/ObjectModel.php]</a> - <a href="#" onclick="document.getElementById('psArgs_3').style.display = (document.getElementById('psArgs_3').style.display != 'block') ? 'block' : 'none'; return false">[3 Arguments]</a><div class="psTrace" id="psTrace_3" ><pre>459. // Database insertion 460. if (isset($this->id) && !Tools::getValue('forceIDs')) 461. unset($this->id); 462. if (Shop::checkIdShopDefault($this->def['table'])) 463. $this->id_shop_default = min($id_shop_list); <span class="selected">464. if (!$result = ObjectModel::$db->insert($this->def['table'], $this->getFields(), $null_values)) </span>465. return false; 466. 467. // Get object id in database 468. $this->id = ObjectModel::$db->Insert_ID(); 469. </pre></div><div class="psArgs" id="psArgs_3"><pre><b>Argument [0]</b> cart <b>Argument [1]</b> Array ( [id_shop_group] => 1 [id_shop] => 1 [id_address_delivery] => 0 [id_address_invoice] => 0 [id_carrier] => 0 [id_currency] => 1 [id_customer] => 0 [id_guest] => 0 [id_lang] => 1 [recyclable] => 0 [gift] => 0 [gift_message] => [mobile_theme] => 0 [delivery_option] => [secure_key] => [allow_seperated_package] => 0 [date_add] => 2013-08-19 19:16:07 [date_upd] => 2013-08-19 19:16:07 ) <b>Argument [2]</b> </pre></li><li><b>ObjectModelCore->add</b> - <a href="#" style="font-size: 12px; color: #000000" onclick="document.getElementById('psTrace_4').style.display = (document.getElementById('psTrace_4').style.display != 'block') ? 'block' : 'none'; return false">[line 179 - classes/Cart.php]</a> - <a href="#" onclick="document.getElementById('psArgs_4').style.display = (document.getElementById('psArgs_4').style.display != 'block') ? 'block' : 'none'; return false">[1 Arguments]</a><div class="psTrace" id="psTrace_4" ><pre>173. if (!$this->id_lang) 174. $this->id_lang = Configuration::get('PS_LANG_DEFAULT'); 175. if (!$this->id_shop) 176. $this->id_shop = Context::getContext()->shop->id; 177. <span class="selected">178. $return = parent::add($autodate); </span>179. Hook::exec('actionCartSave'); 180. 181. return $return; 182. } 183. </pre></div><div class="psArgs" id="psArgs_4"><pre><b>Argument [0]</b> 1 </pre></li><li><b>CartCore->add</b> - <a href="#" style="font-size: 12px; color: #000000" onclick="document.getElementById('psTrace_5').style.display = (document.getElementById('psTrace_5').style.display != 'block') ? 'block' : 'none'; return false">[line 221 - controllers/front/CartController.php]</a> - <span style="font-size: 12px;">[0 Argument]</a><div class="psTrace" id="psTrace_5" ><pre>215. if (Context::getContext()->cookie->id_guest) 216. { 217. $guest = new Guest(Context::getContext()->cookie->id_guest); 218. $this->context->cart->mobile_theme = $guest->mobile_theme; 219. } <span class="selected">220. $this->context->cart->add(); </span>221. if ($this->context->cart->id) 222. $this->context->cookie->id_cart = (int)$this->context->cart->id; 223. } 224. 225. // Check customizable fields </pre></div><div class="psArgs" id="psArgs_5"><pre></pre></li><li><b>CartControllerCore->processChangeProductInCart</b> - <a href="#" style="font-size: 12px; color: #000000" onclick="document.getElementById('psTrace_6').style.display = (document.getElementById('psTrace_6').style.display != 'block') ? 'block' : 'none'; return false">[line 68 - controllers/front/CartController.php]</a> - <span style="font-size: 12px;">[0 Argument]</a><div class="psTrace" id="psTrace_6" ><pre>62. { 63. // Update the cart ONLY if $this->cookies are available, in order to avoid ghost carts created by bots 64. if ($this->context->cookie->exists() && !$this->errors && !($this->context->customer->isLogged() && !$this->isTokenValid())) 65. { 66. if (Tools::getIsset('add') || Tools::getIsset('update')) <span class="selected">67. $this->processChangeProductInCart(); </span>68. else if (Tools::getIsset('delete')) 69. $this->processDeleteProductInCart(); 70. else if (Tools::getIsset('changeAddressDelivery')) 71. $this->processChangeProductAddressDelivery(); 72. else if (Tools::getIsset('allowSeperatedPackage')) </pre></div><div class="psArgs" id="psArgs_6"><pre></pre></li><li><b>CartControllerCore->postProcess</b> - <a href="#" style="font-size: 12px; color: #000000" onclick="document.getElementById('psTrace_7').style.display = (document.getElementById('psTrace_7').style.display != 'block') ? 'block' : 'none'; return false">[line 158 - classes/controller/Controller.php]</a> - <span style="font-size: 12px;">[0 Argument]</a><div class="psTrace" id="psTrace_7" ><pre>152. // setMedia MUST be called before postProcess 153. if (!$this->content_only && ($this->display_header || (isset($this->className) && $this->className))) 154. $this->setMedia(); 155. 156. // postProcess handles ajaxProcess <span class="selected">157. $this->postProcess(); </span>158. 159. if (!empty($this->redirect_after)) 160. $this->redirect(); 161. 162. if (!$this->content_only && ($this->display_header || (isset($this->className) && $this->className))) </pre></div><div class="psArgs" id="psArgs_7"><pre></pre></li><li><b>ControllerCore->run</b> - <a href="#" style="font-size: 12px; color: #000000" onclick="document.getElementById('psTrace_8').style.display = (document.getElementById('psTrace_8').style.display != 'block') ? 'block' : 'none'; return false">[line 349 - classes/Dispatcher.php]</a> - <span style="font-size: 12px;">[0 Argument]</a><div class="psTrace" id="psTrace_8" ><pre>343. // Execute hook dispatcher 344. if (isset($params_hook_action_dispatcher)) 345. Hook::exec('actionDispatcher', $params_hook_action_dispatcher); 346. 347. // Running controller <span class="selected">348. $controller->run(); </span>349. } 350. catch (PrestaShopException $e) 351. { 352. $e->displayMessage(); 353. } </pre></div><div class="psArgs" id="psArgs_8"><pre></pre></li><li><b>DispatcherCore->dispatch</b> - <a href="#" style="font-size: 12px; color: #000000" onclick="document.getElementById('psTrace_9').style.display = (document.getElementById('psTrace_9').style.display != 'block') ? 'block' : 'none'; return false">[line 28 - index.php]</a> - <span style="font-size: 12px;">[0 Argument]</a><div class="psTrace" id="psTrace_9" ><pre>22. * @license http://opensource.org/licenses/osl-3.0.php Open Software License (OSL 3.0) 23. * International Registered Trademark & Property of PrestaShop SA 24. */ 25. 26. require(dirname(__FILE__).'/config/config.inc.php'); <span class="selected">27. Dispatcher::getInstance()->dispatch(); </span>28. </pre></div><div class="psArgs" id="psArgs_9"><pre></pre></li></ul></div>

Any help will be appreciated for this problem Impossible to add the product to the cart. textStatus: 'error' errorThrown: 'Internal Server Error' responseText: <!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd"> <html xmlns="http://www.w3.org/1999/xhtml" xml:lang="en" lang="en"> <head> <meta http-equiv="Content-Type" content="text/html; charset=utf-8" /> <meta name="description" content="Boutique propulsée par PrestaShop" /> <link rel="shortcut icon" href="/img/favicon.ico" /> </head> <body> <div id="maintenance" style="margin:0 auto;width:940px;font:normal 30px Arial, Verdana, sans-serif;color:#333;"> <p><img src="/img/logo.jpg" width="209" height="52" alt="logo" /><br /><br /></p> <p id="message" style="margin:0 20px;padding:50px 310px 0 0;height:360px;background:url(/img/bg_500.png) no-repeat 100% 0 #fff"> Oops, something went wrong.<br /><br /> Try to refresh this page or feel free to contact us if the problem persists. </p> <span style="clear:both;"> </span> </div> </body> </html>

Hi, been having a problem with products not adding to the cart when a person clicks on the add to cart button, any reason why this happening. website: http://www.luxebelow20.com.au/ this is what i get back Impossible to add the product to the cart. textStatus: 'error' errorThrown: '' responseText: feel free to ask if you need to know more to help me out with this problem.

Hi, I seem to having this problem as well. website: www.luxebelow.com.au anything else you need let me know, i leave it out of maintenance mode for a while. Thank you http://www.luxebelow20.com.au/

Hi, just wondering would i need to reinstall all of prestashop including catalog, database, modules, themes and customers if i was to upgrade from my normal cpanel hosting to cloud hosting, reason being tnat cloud hosting is not a shared server and i would have my own dedicated server. Also does cloud hosting increase speed as my store tends to lag a bit when loading in browser.

Just wondering does prestashop have a live chat addon or module for support or feedback, something like jivosite, livechat or plan to introduce one later on.

Hi, Have you tried in the back office go to Preferences - Themes Scroll down to the bottom and you should see a section that says enable mobile theme. There you can disable it

Hi, all good found the probelm, the product list.tpl does not ask for the default name that is included when product image is uploaded. copied the product list.tpl from the default shop and worked perfectly. This is the code that should be added <img src="{$link->getImageLink($product.link_rewrite, $product.id_image, 'home_default')}" />

Just had a thought about the last message, the images that already come with the default store are not showing as well, so I'm guessing there could be a file or .TPL in the boilerplate that is not adding the default part to the URL for it not to show in the browser.

Hi there, How do you go about removing the word default from the naming of the image when it is uploaded for a product. When i check the source code its asking for <img src="prestashop/img/home.jpg" /> when i go to check the file it has default added to them all. Anyway of fixing it.

Hi, I am having problems with adding a carrier from Australia. I have tried a few things through the admin section, but nothing seems to be working for me. In the order.php page it keeps saying "There is no carrier available that will deliver to this address!" and i get an error when trying to submit saying "invalid carrier or no carrier selected". Is there a special way of adding a carrier, thank you in advance for any help.