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Installing PrestaShop for the first time

Questions and information about PrestaShop Download's installation and hosting issues. Remember: the last stable release of PrestaShop Download can be found at http://www.prestashop.com/en/download .

9,088 topics in this forum

  1. New Install, V1.7.7.4 or V1.7.5.2 not working, each with their own issue

    By mcbole62,
    • 3 replies
    • 1,151 views

  2. Installing Prestashop via Softaculous

    By Bogdan Mihai Urdea,   
    • 1 reply
    • 1,264 views

  3. HELP. auto installer doesn't work - fresh install

    By Esprit,   
    • 2 replies
    • 1,410 views

  4. Images are not working with new install.

    By adamwall,
    • 7 replies
    • 1,745 views

  5. unable to access admin screen

    By vinoo,
    • 6 replies
    • 1,061 views

  6. Back Office loads a blank page upon login.

    By DarrinKelly,
    • 19 replies
    • 1,611 views

  7. "1: You are not allowed to install modules." error

    By Solly Kurzman,
    • 9 replies
    • 3,157 views

  8. Don't use freeserver

    By Nickz,
    • 0 replies
    • 752 views

  9. Error 500 Apache Log Included

    By adamwall,
    • 10 replies
    • 2,196 views

  10. Cart problem on mobile site

    By DisasterFaster,
    • 16 replies
    • 3,698 views

  11. new page bold does not display on public side in editor fine

    By Taleeia,
    • 3 replies
    • 934 views

  12. Database Server is not found. Please verify the login, password and server fields (DbPDO)

    By LUDMILA,   
    • 8 replies
    • 9,625 views

  13. Prestashop 1.7 Local , Impossibilité d'acceder à la boutique mais accès à l'admin

    By patsquash,
    • 2 replies
    • 828 views

  14. Resolved: Fileinfo extension is not enabled

    By flash_os,
    • 4 replies
    • 42,166 views

  15. Installation Failed on OVH Hosting PS 1.7.7.3

    By Hexawebit,
    • 0 replies
    • 835 views

  16. Insert youtube video prestashop 1.7.1

    By antoniobaby78,
    • 3 replies
    • 7,393 views

  17. My installation is stopped at 67% :(

    By oliver139,
    • 3 replies
    • 1,938 views

  18. Store Manager Demo will not connect for licensing when installing

    By dsi96766,
    • 1 reply
    • 1,021 views

  19. General error: 2006 MySQL server has gone away

    By edwinLeal,   
    • 2 replies
    • 3,978 views

  20. No puedo acceder al back office

    By Surlita,
    • 1 reply
    • 665 views

  21. Upload your website that you built to prestashop

    By caffe663,
    • 3 replies
    • 1,210 views

  22. [solved]error 500 during 1.7 installation

    By ChDUP,
    • 13 replies
    • 19,120 views

  23. 500 internal error when installing on a Hostgator cloud

    By Soha 8084,
    • 3 replies
    • 1,007 views

  24. New Install 403 Forbidden - what did I do wrong?

    By chrissie,
    • 13 replies
    • 26,686 views

  25. PS 1.7 Install leads to an infinite redirect loop

    By Joao Beno,   
    • 29 replies
    • 25,631 views

  26. Cannot clear cache without generating Error 500

    By ghost_mutt,
    • 0 replies
    • 731 views

  27. 1.7 - Modules & services - zero modules in list problem

    By honorguard,   
    • 4 replies
    • 2,412 views

  28. Can't access admin area

    By ayman,
    • 10 replies
    • 23,660 views

  29. Instalación tienda Prestashop: HTTP 500 - error - {"success":true,"message":""}

    By Camilo Ignacio,   
    • 1 reply
    • 1,843 views

  30. Problem with connection database.

    By rizwan0237,
    • 5 replies
    • 1,489 views

  31. Redirect to Admin Dashboard is not working after migrating to localhost

    By Qwoon,   
    • 3 replies
    • 7,075 views

  32. Inventory comparison between two PrestaShops

    By Andi111,
    • 0 replies
    • 631 views

  33. Prestashop 1.7 How to remove promo code from checkout. Not the enter your promo code. picture will explain

    By slamvape,
    • 3 replies
    • 2,057 views

  34. Internal Error 500 after trying finalize the back ofice installation

    By Marians2002,
    • 0 replies
    • 578 views

  35. ParseException in Parser.php line 91:A YAML file cannot contain tabs as indentation at line 119

    By meyer2005,
    • 2 replies
    • 2,901 views

  36. Database Linking Error

    By MultiColor Desiggns,
    • 3 replies
    • 749 views

  37. Fresh Install - error 500 on admin area login screen

    By delito,
    • 2 replies
    • 807 views

  38. PS: Critical Error - Declaration of Cart / ContextErrorException

    By 1oid,
    • 1 reply
    • 813 views

  39. BackOffice no abre después de actualizar a 1.7.7.2

    By ernestoreyes,
    • 2 replies
    • 756 views

  40. Prestashop crashed after 5 minutes in admin. Stuck in debug mode

    By willrad86,
    • 1 reply
    • 936 views

  41. X-cart database transfer

    By GreatShirtsOnline,
    • 12 replies
    • 4,567 views

  42. [SOLVE] - Digital Ocean Migration -v1.7.7.2 - Link to database cannot be established: SQLSTATE[HY000] [2002] php_network_getaddresses: getaddrinfo failed: Name or service not known

    By jmauclair,
    • 7 replies
    • 3,830 views

  43. Error at 56% trying to install

    By hluciaw,   
    • 2 replies
    • 2,411 views

  44. PrestaShop Core already installed...

    By Snicon,
    • 0 replies
    • 741 views

  45. "Access denied" when try to work in Dashboard (tried new installation prestashop 1.7.7.0 and 1.7.7.2)

    By AlexeySt,   
    • 4 replies
    • 1,586 views

  46. [SOLVE] - ContextErrorException session_start() - Deprecated array_key_exist() - PHP 7.2 - migration from Ionos to VPS (Digital Ocean)

    By jmauclair,
    • 2 replies
    • 946 views

  47. Backoffice page login works but doesn't display anything

    By TKelly,
    • 2 replies
    • 748 views

  48. Prestashop and php version

    By Protoss,
    • 2 replies
    • 692 views

  49. Fatal error: Class 'Context' not found

    By Danish Ash,
    • 0 replies
    • 651 views

  50. PS 1.7.7.2 can't see my db folder

    By Mysun,
    • 2 replies
    • 534 views

  51. prestashop 1.6 or 1.7 for e-commerce ?

    By boris,
    • 2 replies
    • 667 views

  52. I can't get into the Back Office in Prestashop 1.7

    By a3mascuba,
    • 3 replies
    • 2,705 views

  53. Probleme with Prestashop Back-office display

    By Simo Lagrighi,   
    • 3 replies
    • 942 views

  54. Problems with prestashop 1.7 on server

    By a3mascuba,
    • 5 replies
    • 2,820 views

  55. Fatal error: Class 'Context' not found

    By effectualmedia,
    • 7 replies
    • 6,701 views

  56. Cannot connect to database

    By Wolf27,
    • 4 replies
    • 7,666 views

  57. 1.7.7.1 Hosting installation problems

    By alexanderkrist,
    • 1 reply
    • 642 views

  58. Installing prestashop via bitmani

    By uncafenoir,
    • 0 replies
    • 548 views

  59. Store fails to start and Admin inaccessible

    By mazecreator,
    • 3 replies
    • 2,369 views

  60. can not access my admin page

    By qiladah,   
    • 29 replies
    • 48,805 views

  61. Error on Admin Login nothing happens after submit

    By rubincabalida,
    • 8 replies
    • 3,747 views

  62. Error on 34% progress installation : Populate database tables

    By V_RA_B,
    • 3 replies
    • 1,098 views

  63. Debug Mode ON -- website crashes! (fresh/new installation)

    By filippousa,
    • 1 reply
    • 566 views

  64. Problem importing products in 1.7.7

    By GRXinside,
    • 5 replies
    • 1,796 views

  65. Upgrading from 1.6.16 to latest version. PHP issue

    By hank22,
    • 8 replies
    • 827 views

  66. Outbound Firewall Access

    By sheares,
    • 0 replies
    • 901 views

  67. FatalErrorException when I try to implement Printify module

    By bullen,
    • 1 reply
    • 793 views

  68. error while installing new prestashop 1.7.7.1

    By mblezer,
    • 1 reply
    • 1,461 views

  69. Error database connection

    By garfy97,   
    • 5 replies
    • 1,411 views

  70. Prestashop 1.7 Modules catalog data not found

    By ylama,
    • 13 replies
    • 14,736 views

  71. Dev to production migration workflow

    By coreym,
    • 3 replies
    • 3,198 views

  72. Prestashop 1.7.5.2 install error 12%, when creating database tables

    By levviking,
    • 3 replies
    • 3,345 views

  73. Prestashop 1.7 SmartyCompilerException Error

    By alierenerdal,
    • 1 reply
    • 1,554 views

  74. cant login after installation 500 error

    By GCodeTutor,
    • 4 replies
    • 1,654 views

  75. Prestashop 1.7.7.1 error conexión base datos

    By spiningman,
    • 5 replies
    • 2,447 views

  76. SQL Error

    By Maurizio Sperindio,
    • 1 reply
    • 641 views

  77. Changing Directory after Installation

    By stevecas,
    • 8 replies
    • 8,096 views

  78. Why do I need to give away my email for downloading presta shop?

    By iampaul,
    • 3 replies
    • 501 views

  79. [Solved] DB Table that holds theme config

    By zeratool,
    • 5 replies
    • 6,900 views

  80. Install demonstration data - error

    By miri.zulfugar@gmail.,
    • 1 reply
    • 2,575 views

  81. The module is invalid and cannot be loaded

    By ByRosenhagen,   
    • 0 replies
    • 1,078 views

  82. How to I configure PrestaShop when the domain name (for now) points to another host?

    By Glen MacPherson,   
    • 2 replies
    • 869 views

  83. 1.7.7.0 Fresh install. Freezes when login to back office

    By HETPE3B,
    • 12 replies
    • 1,637 views

  84. Mail alerts module??!

    By KarlskronaGF,
    • 5 replies
    • 3,430 views

  85. Installed Correctly but no web-shop

    By KarlskronaGF,
    • 5 replies
    • 982 views

  86. [SOLVED] Moving / Migrating Prestashop to a new host

    By hayes,
    • 47 replies
    • 90,408 views

  87. Free Module download for product Reviews

    By RonRonus,
    • 2 replies
    • 506 views

  88. Onboarding will neither resume nor stop

    By ikhan,
    • 2 replies
    • 650 views

  89. Installed Modules Section not visible in Prestashop 1.7

    By Designinfo.in,   
    • 6 replies
    • 5,905 views

  90. Install a fresh copy of 1.7.7.0 gives half load Backend / admin Page page

    By ssekazinga,   
    • 2 replies
    • 656 views

  91. VPS server overloaded/hanged, just 80 products - need help

    By Chughtai,   
    • 15 replies
    • 2,305 views

  92. Auto installer not working

    By Amber123,
    • 1 reply
    • 784 views

  93. Use SSL on Mysql Setup

    By Anjan,
    • 3 replies
    • 1,878 views

  94. Unable to access shop outside localhost but admin area is accessible

    By raptor8908,
    • 10 replies
    • 19,686 views

  95. Gateway Timout

    By Elderwolf,
    • 0 replies
    • 665 views

  96. Order without payment? Possible?

    By babene,
    • 9 replies
    • 11,337 views

  97. GD Library not available

    By mfajarns,
    • 2 replies
    • 1,601 views

  98. Backoffice doesn't open

    By De Zipper,
    • 10 replies
    • 2,257 views

  99. Error in Index.php

    By Lais VRamalho,
    • 3 replies
    • 2,574 views

  100. Assegnare più gruppi ad un cliente

    By giannini,
    • 0 replies
    • 490 views
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