Bug reports

3,118 topics in this forum

1. The MPN field is not imported during import combinations via file import

   By cybert11, June 19
   • 0 replies
   • 284 views
   • 
   • cybert11
   • June 19

2. critical error after prestashop update - "You have requested a non-existent service "prestashop.adapter.multistore_feature"."

   By eSportBG, March 8, 2023
   • 3 replies
   • 3,049 views
   • 
   • [email protected]
   • June 18

3. Mollie Payments - Attempted to call function "proc_open" from the global namespace. -

   By RNDRS, June 17
   • 6 replies
   • 482 views
   • 
   • Prestashop Addict
   • June 17

4. Fatal error after upgrade from 1.7 to 8.1.6 HTTP ERROR 500

   By Cozzi, June 15
   • 7 replies
   • 735 views
   • 
   • Nickz
   • June 16

5. Problem with Ps_checkout version 8.4.0

   By patuga, June 5   

   • ps_checkout
   • 0 replies
   • 345 views
   • 
   • patuga
   • June 5

6. Product creation - URL deletes accent character instead of replacing it

   By kokosmin, January 26
   • 6 replies
   • 766 views
   • 
   • fishingnet
   • June 2

7. I can't register supplier reference codes and prices in the product catalog in Prestasho 8.1?

   By Ricardo Myra Martins, June 1   

   • supplier reference
   • supplier
   • (and 2 more)

     Tagged with:

     • supplier reference
     • supplier
     • suppliers
     • bug
   • 0 replies
   • 292 views
   • 
   • Ricardo Myra Martins
   • June 1

8. Language Block PS 8.1.3

   By NAKEDFOOD.CH, May 31
   • 0 replies
   • 311 views
   • 
   • NAKEDFOOD.CH
   • May 31

9. Bad request error 400 in presta 8

   By rejemiasz, May 30
   • 1 reply
   • 656 views
   • 
   • Nickz
   • May 30

10. Bug : Product displayed several times in the back

    By GaetanV, May 29
    • 0 replies
    • 327 views
    • 
    • GaetanV
    • May 29

11. Bug Products with variations

    By Grlx, February 13
    • 1 reply
    • 549 views
    • 
    • JBW
    • May 29

12. Quantity buttons A button is empty or has no value text. for test with wave

    By sotirisa, May 27
    • 0 replies
    • 317 views
    • 
    • sotirisa
    • May 27

13. (1/1) FatalThrowableError Undefined constant "_PS_THEME_MOBILE_DIR_" in Context.php line 292

    By Webdome, May 23
    • 1 reply
    • 880 views
    • 
    • Paul C
    • May 24

14. (1/1) FatalThrowableError Undefined constant "_PS_THEME_MOBILE_DIR_" in Context.php line 292

    By Webdome, May 23
    • 0 replies
    • 291 views
    • 
    • Webdome
    • May 23

15. ERR_TOO_MANY_REDIRECTS for certain site sections

    By nedrahaj, May 20
    • 1 reply
    • 375 views
    • 
    • PrestaServicePro
    • May 20

16. Problem with the invoices

    By javiidoce, May 15
    • 3 replies
    • 433 views
    • 
    • javiidoce
    • May 20

17. 500 server error on creating or viewing product

    By danielle771, May 17
    • 1 reply
    • 426 views
    • 
    • ComGrafPL
    • May 18

18. Customer addresses persist in the XML even after deletion from FO or BO ( WEBSERVICES )

    By NicolaCoimaf, May 17   

    • webservices
    • 0 replies
    • 253 views
    • 
    • NicolaCoimaf
    • May 17

19. Duplicated help content in module Symfony form

    By rboada, May 14
    • 0 replies
    • 394 views
    • 
    • rboada
    • May 14

20. Fake customer registration problem

    By astral667, April 30
    • 3 replies
    • 679 views
    • 
    • Mediacom87
    • May 10

21. Missing function in Prestashop 8.1.5

    By B-Latitude, April 27
    • 3 replies
    • 528 views
    • 
    • ZHSoft
    • May 10

22. Strange bug with Mbo -> ApiClient

    By eSportBG, April 27
    • 1 reply
    • 810 views
    • 
    • DaniSix
    • April 29

23. PrestaShop Checkout sandbox payment options do not displayed

    By MrSteeiii, February 13   

    • ps_checkout
    • 1 reply
    • 615 views
    • 
    • ddw
    • April 22

24. SOLVED Prestashop update 8.1.2 to 8.1.5 fails on updating database schema

    By Martin C, April 20   

    • update fails
    • 7 replies
    • 1,181 views
    • 
    • Martin C
    • April 21

25. Empty shopping carts

    By shadddow, April 15
    • 1 reply
    • 598 views
    • 
    • conchito
    • April 20

26. You do not have access to this category. - 403 Forbidden You are not allowed to access this page.

    By www.you-sport.com, April 18
    • 3 replies
    • 733 views
    • 
    • www.you-sport.com
    • April 20

27. Bug with ps_emailalerts and blockwishlist

    By jeremy200612, April 19
    • 0 replies
    • 324 views
    • 
    • jeremy200612
    • April 19

28. No automatic tax rule on products PS 8.1.3

    By B2B Online, April 16
    • 1 reply
    • 471 views
    • 
    • B2B Online
    • April 16

29. all disabled product redirects not working

    By ednukros, April 16
    • 0 replies
    • 358 views
    • 
    • ednukros
    • April 16

30. I Move my webesite Files from old host to new host and web site works but what's not work is Admin login page.

    By Abdo Fa, April 15
    • 1 reply
    • 312 views
    • 
    • Nickz
    • April 15

31. Wrong product total price on order confirmation page with customization having price PS 8.1.4

    By tomek80, April 9
    • 0 replies
    • 427 views
    • 
    • tomek80
    • April 9

32. I tried to install Prestashop from Cpanel to my Localhost

    By Andrz2556, April 5
    • 0 replies
    • 394 views
    • 
    • Andrz2556
    • April 5

33. Incorrect sum of total products

    By ednukros, April 3
    • 2 replies
    • 453 views
    • 
    • ednukros
    • April 3

34. Error when generating credit invoice when I only want to return the transport refund

    By jbueno, April 1
    • 0 replies
    • 470 views
    • 
    • jbueno
    • April 1

35. Why is there a price difference between back office and front office?

    By Bialek Auto, February 2
    • 1 reply
    • 604 views
    • 
    • pool guevara
    • March 31

36. Got error 'PHP message: PHP Deprecated: Using php-function "implode" as a modifier

    By Butch0071, March 4
    • 1 reply
    • 1,892 views
    • 
    • Paul C
    • March 28

37. New Product Page in backoffice

    By kafirit, January 26
    • 1 reply
    • 723 views
    • 
    • marcoskm
    • March 25

38. Prestashop Upgrade 1.7 to 8.X - api_private_key

    By mati7716, January 8   

    • api_private_key
    • 1 reply
    • 1,634 views
    • 
    • cnoulette
    • March 21

39. PS8.1 admin backoffice rowing !!!

    By Pvivient, March 11
    • 0 replies
    • 471 views
    • 
    • Pvivient
    • March 11

40. Serbian cyrlic only couple items work

    By demeldoo, March 8
    • 0 replies
    • 389 views
    • 
    • demeldoo
    • March 8

41. 404 smart blog error

    By mikesocial, March 3
    • 1 reply
    • 433 views
    • 
    • GekkodeFR
    • March 7

42. Iphone 13 Cart Quantity not formated properly

    By demeldoo, March 5
    • 0 replies
    • 365 views
    • 
    • demeldoo
    • March 5

43. Admin panel "Catalog" -> "Stocks" problem with displaying products in multistore mode

    By roman.nikolaevich, March 5
    • 0 replies
    • 452 views
    • 
    • roman.nikolaevich
    • March 5

44. Uncaught ReferenceError: jQuery is not defined

    By Avinash2024, February 13
    • 6 replies
    • 843 views
    • 
    • Avinash2024
    • March 3

45. Problem access to admin

    By f0resttw, February 29   

    • error
    • php
    • 0 replies
    • 432 views
    • 
    • f0resttw
    • February 29

46. Error copying image from CSV Import of products , brands ,

    By oktu.it, August 2, 2023
    • 4 replies
    • 1,212 views
    • 
    • Domnul AGhePe
    • February 29

47. Confirmation page is not woorking

    By mikesocial, February 29
    • 0 replies
    • 321 views
    • 
    • mikesocial
    • February 29

48. Multistore lost products combinations

    By flencas, February 28
    • 1 reply
    • 333 views
    • 
    • flencas
    • February 29

49. Reference Product not showed on Abandoned Carts

    By Schepis Model, January 8   

    • abandoned cart
    • bug
    • 1 reply
    • 685 views
    • 
    • Schepis Model
    • February 29

50. HTTPS and Mixed Content in the administration panel 8.1

    By Tuussooo, February 26
    • 0 replies
    • 380 views
    • 
    • Tuussooo
    • February 26

51. Error 500 Internal server: Aparece con productos sin stock

    By lokris, February 25
    • 0 replies
    • 332 views
    • 
    • lokris
    • February 25

52. settings content content gone

    By miguelmoleiro, February 24
    • 0 replies
    • 421 views
    • 
    • miguelmoleiro
    • February 24

53. 1.7.6.7 DisplayPositions getting Error 500 - SOLVED

    By Xion Tech, August 13, 2020   

    • 1.7.6.7
    • 5 replies
    • 5,735 views
    • 
    • USALASER SAS
    • February 22

54. Module menu problem

    By TimooCS, October 16, 2021   

    • modules
    • modules menu
    • 1 reply
    • 1,292 views
    • 
    • Daresh
    • February 22

55. ERROR 500 when acessing logs PS8.0.5

    By planetarivs, February 21
    • 8 replies
    • 449 views
    • 
    • Nickz
    • February 22

56. [SOLVED] Product with id * is not a pack

    By Thommen, February 19
    • 0 replies
    • 575 views
    • 
    • Thommen
    • February 19

57. Invoice or delivery report = Warning: imagecreatefromjpeg(): gd-jpeg: JPEG library reports unrecoverable error:

    By kevin avent, February 15
    • 0 replies
    • 639 views
    • 
    • kevin avent
    • February 15

58. Summary and Description fields in Products are missing

    By MrocznyPiekarz, February 14
    • 0 replies
    • 316 views
    • 
    • MrocznyPiekarz
    • February 14

59. Wrong images on Most Viewed (PS 8.0.1 - dashproducts 2.1.1 -- possibly not fixed yet)

    By R4Z, February 14
    • 0 replies
    • 304 views
    • 
    • R4Z
    • February 14

60. Manually creating order - products pulled with zero price?

    By Zoltán Vasvári, February 14
    • 0 replies
    • 292 views
    • 
    • Zoltán Vasvári
    • February 14

61. [BUG] Categories import - additional description missing field - presta 8.1.3

    By Grlx, February 13
    • 0 replies
    • 324 views
    • 
    • Grlx
    • February 13

62. Bug - Invalid $ number parameter: "" cannot be interpreted as a number in Prestashop 8

    By Zoltán Vasvári, February 12
    • 0 replies
    • 477 views
    • 
    • Zoltán Vasvári
    • February 12

63. A problem with the ps_facetedsearch module and a slowdown of the page and the server - many requests to the server and a subsequent big slowdown

    By Maxflor, February 12
    • 0 replies
    • 422 views
    • 
    • Maxflor
    • February 12

64. backend login 500 error at cloudways

    By ifs-net, January 26
    • 12 replies
    • 1,214 views
    • 
    • Nickz
    • February 9

65. Not working shopping cart after Upgrade 1.7.8.0 1 2

    By MuniGod, October 8, 2021
    • 111 replies
    • 44,329 views
    • 
    • vmthang
    • February 7

66. Class Customization not found (error)

    By GDPT, February 2
    • 1 reply
    • 352 views
    • 
    • GDPT
    • February 7

67. bug Products are not displayed in the back office in the catalog -> products

    By Anton_L, February 7   

    • back office
    • product
    • 0 replies
    • 767 views
    • 
    • Anton_L
    • February 7

68. symfony/symfony/src/Symfony/Component/Translation/Translator.php:512

    By ifs-net, February 5
    • 0 replies
    • 668 views
    • 
    • ifs-net
    • February 5

69. (!) Searching for products on Create order page

    By Tinox, January 28, 2021
    • 13 replies
    • 3,901 views
    • 
    • tank
    • February 2

70. Payment Module Not Displayed

    By mohd_adli, February 1
    • 0 replies
    • 372 views
    • 
    • mohd_adli
    • February 1

71. Problème activation url simplifiée SOUS SERVEUR WINDOWS

    By mohamed.chaieb, January 31
    • 0 replies
    • 415 views
    • 
    • mohamed.chaieb
    • January 31

72. Add products to the cart via API from an external script

    By D972, January 31
    • 0 replies
    • 480 views
    • 
    • D972
    • January 31

73. Duplicated Invoices For The Same Order

    By FPA, February 18, 2016
    • 5 replies
    • 1,121 views
    • 
    • VBLED
    • January 29

74. PHP Fatal error

    By AKH, January 27
    • 0 replies
    • 486 views
    • 
    • AKH
    • January 27

75. Solved - Product cannot be edited (after migration) due to ($reference) must be of type string, null given, called in (8.1)

    By Zoltán Vasvári, January 24   

    • solved
    • 5 replies
    • 1,438 views
    • 
    • PrestaServicePro
    • January 27

76. SOLVED Error 500 for BO, front end seems to be working

    By vampira, January 25
    • 2 replies
    • 749 views
    • 
    • vampira
    • January 25

77. Can't update the quantity of a product after migrating from 1.7.8.10 to 8.1.3

    By snowstone, January 24
    • 0 replies
    • 798 views
    • 
    • snowstone
    • January 24

78. Error 500 PHP Fatal error: Uncaught Error: Call to a member function setTemplate() on null in /config/smartyfront.config.inc.php:97

    By make69, July 6, 2023
    • 2 replies
    • 3,780 views
    • 
    • koblote
    • January 22

79. Urgent !! Bug in product personalization fields

    By PixGeek, January 22
    • 0 replies
    • 333 views
    • 
    • PixGeek
    • January 22

80. Compatibility Issue between PrestaShop v8.1.1, PS_ACCOUNTS Module v6.3.2, and PHP 8.0+

    By Hexawebit, January 19
    • 0 replies
    • 847 views
    • 
    • Hexawebit
    • January 19

81. Remote Asset not working

    By CarlosPopo, January 18
    • 0 replies
    • 296 views
    • 
    • CarlosPopo
    • January 18

82. Problem with faceted search

    By clubreseau, January 16
    • 6 replies
    • 695 views
    • 
    • Nickz
    • January 17

83. Window outside no scroll function.

    By SliderFlash, January 12
    • 0 replies
    • 376 views
    • 
    • SliderFlash
    • January 12

84. error 16.1.22 difficult to add products, prestashop hangs

    By arturmam, January 11
    • 13 replies
    • 747 views
    • 
    • arturmam
    • January 12

85. Rows not removed from ps_stock_available upon combination removal. Wrong stock quantity

    By Shorty, September 2, 2023
    • 4 replies
    • 829 views
    • 
    • FabriceFrance
    • January 11

86. PS 8.0.1 Webservice generates wrong xml content for customers schema=blank

    By ivailoi1974, January 11
    • 0 replies
    • 358 views
    • 
    • ivailoi1974
    • January 11

87. Free shipping with cart rule show a percentage to 0.00%

    By génération cbd, January 10
    • 0 replies
    • 292 views
    • 
    • génération cbd
    • January 10

88. PB Context->emplyoee->id Warning: Attempt to read property "id" in prestashop 8.1

    By lyounsiweb, November 26, 2023
    • 2 replies
    • 1,591 views
    • 
    • AddWeb Solution
    • January 9

89. version 8.1.3 translations are not saved

    By andros1983, January 8
    • 1 reply
    • 485 views
    • 
    • mati7716
    • January 8

90. Invalid Supplier id: 0 error

    By skinnybloke, January 3
    • 1 reply
    • 1,196 views
    • 
    • skinnybloke
    • January 6

91. Session error

    By Mjims, January 5
    • 4 replies
    • 1,608 views
    • 
    • PrestaServicePro
    • January 5

92. Store's search engine doesn't work

    By Kst, November 20, 2023
    • 1 reply
    • 649 views
    • 
    • AddWeb Solution
    • January 4

93. Error: Maximum execution time of 30 seconds exceeded

    By Mrbhamz, January 3
    • 2 replies
    • 1,142 views
    • 
    • Zohaib-fk
    • January 4

94. Back-office not working anymore

    By Dune, January 3
    • 2 replies
    • 461 views
    • 
    • Dune
    • January 3

95. can't access products in backoffice

    By CrispinG, November 16, 2023
    • 1 reply
    • 623 views
    • 
    • AddWeb Solution
    • January 1

96. Prestashop 8.1 Admin Attempted to load class "DocBlockFactory" from namespace "phpDocumentor\Reflection". Did you forget a "use" statement for another namespace?

    By Roks, September 19, 2023
    • 1 reply
    • 1,504 views
    • 
    • tashkas
    • December 29, 2023

97. Smarty compile error ps_shoppingcart.php v3.0.0

    By WisQQ, December 28, 2023
    • 0 replies
    • 538 views
    • 
    • WisQQ
    • December 28, 2023

98. Issues with mod_rewrite and Image Display in PrestaShop on CentOS 7

    By Samuel_F, December 28, 2023
    • 0 replies
    • 420 views
    • 
    • Samuel_F
    • December 28, 2023

99. Products rearrange feature does not work if you want different orders for multishop.

    By amitawat58, December 28, 2023
    • 0 replies
    • 397 views
    • 
    • amitawat58
    • December 28, 2023

100. Categories not working in Paid Theme

     By HSE, December 17, 2023
     • 5 replies
     • 632 views
     • 
     • joseantgv
     • December 22, 2023